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tplink Posted:
Im trying to add
my HT802 vonage
adapter to my home
network. I
currently have
...

In The Forum:
Hard Wiring - Installation
Topic:
Vonage behind switch
On Dec 05, 2016 at 06:35:11

DWSupport Posted:
After recent
Vonage update that
took place on the
4th and 5th of
Nov. E-mails with
...

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On Nov 10, 2016 at 12:23:26

peterlee Posted:
Had a call from a
Hospital in Ajax,
Ontario to my home
in
Scarborough, Onta
rio
...

In The Forum:
Vonage Canada
Topic:
Hospital Incoming call unable to connect
On Nov 08, 2016 at 11:59:50

TELLDOUG Posted:
I am looking for a
product that will
make my phone ring
louder so I can
hear using
...

In The Forum:
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Topic:
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On Oct 26, 2016 at 09:21:30

HildBeft Posted:
You can recollect
password by
connecting the
router to your pc
and open the
browser
...

In The Forum:
Hard Wiring - Installation
Topic:
How to arrive at wifi password?
On Oct 20, 2016 at 05:05:49

HildBeft Posted:
Great tips..
Thanks for sharing
...

In The Forum:
Hard Wiring - Installation
Topic:
How to have Vonage and another land line?
On Oct 20, 2016 at 04:55:03

massrman Posted:
The devices are
available at
different price
margins , please
share your
estimated
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Sep 30, 2016 at 00:48:03

massrman Posted:
Hi these are most
commonly used SIP
PBX interops and
their
configuration
guides,
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Sep 30, 2016 at 00:37:45

Sammy00 Posted:
Has anyone setup a
W52p phone for
vonage? I have
a W52p with two
wireless handsets,
...

In The Forum:
Hard Wiring - Installation
Topic:
W52p Setup
On Aug 30, 2016 at 10:38:01

James44 Posted:
Hi, I am
looking for a good
Sip Trunking
provider in
Canada. they
should offer
...

In The Forum:
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Topic:
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On Jul 17, 2016 at 23:42:46


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ranga_rao6
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PostPosted: Tue Aug 28, 2007 3:40 pm    Post subject: BestBuy $100 Gift card rebate - Waiting for a year ! Reply with quote Back to top

I had submitted my Vonage Best Buy $100 gift card rebate last year (2006) and I still haven't received it.

My rebate has 8 weeks of validation period. It was huge struggle in convincing the rep that my rebate had stayed in "Required Validation Period" for 5 months and finally they changed the status to "Premium Approved".

In April of 2007, I was told that my check would arrive in 10 business days. I have been hearing the same words again and again from the rep for the last 5 months.

1. "We have ESCALATED your case and you will get the check in 5-10 days."

2. "Sorry, the rebate was not ESCALATED before, I have ESCALATED it now and you will get the check in 5-10 days."

3. "So far your rebate has been ESCALATED but not RUSHED. We have RUSHED your case and you will get the check in 5-10 days."

4. "Due to a computer problem your case in not going through "Check Mailed" stage and dropping back to "Premium Approved".


I have been hearing the same words again and again every 10 days over the last 5 months.

The Supervisors are rejecting any manual processing saying ESCALATION and RUSHING is all they can do. Nothing more.

When requested if there is someone or someway this glitch can be addressed, I am told "All supervisors can only do what we have been doing and there is no phone number or person above us whom you can talk with."

They openly say, you can write to us, and we can only do the same and cannot do any additional manual processing.

Hope you guys are aware and in future avoid any kind of rebates from Vonage. Even if you have all the documents INTACT and ON-TIME and completed VALIDATION PERIOD and PREMIUM APPROVED, the check will still not be mailed and the sad part is Rebate Center cannot do anything.

- ranga.
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roscopco
Vonage Forum MVM
Vonage Forum <b>MVM</b>


Joined: Nov 08, 2006
Posts: 1326

PostPosted: Tue Aug 28, 2007 4:15 pm    Post subject: Reply with quote Back to top

Rebates are all scams, the company hopes that people don't send in their rebates to get the money and when you do send them in you have to wait 6 months to get the money.
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ranga_rao6
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Joined: Aug 28, 2007
Posts: 2

PostPosted: Tue Aug 28, 2007 4:21 pm    Post subject: Reply with quote Back to top

Yeah rebate are all scams, that is very sad.
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eblock
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Joined: Oct 23, 2007
Posts: 1

PostPosted: Tue Oct 23, 2007 4:03 pm    Post subject: Best Buy $30 Rebate Reply with quote Back to top

Been waiting over 8 weeks now for WRPT54G Best Buy $30 Rebate. Just got off phone with Vonage who says they can't find my info and to wait another two weeks to ensure its in their system.

Obviously this is a scam, as mentioned above, hoping people won't follow-up and if they do, hoping they will eventually give up.

This isn't the first time Vonage has screwed me, and I hate wasting my time for $30, but the rebate is the reason I purchased the router in the first place.

Its too bad these companies can't back up their offers. I can guarantee Vonage is going to lose a lot more that just $30 due to the number of people who will be dissuaded from ever signing up for the service after hearing of all the issues I've had with them.
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