North Carolina Roadrunner Upload/Download speeds are below Linksys RTP300 Roadrunner Cable Modem------>VoiP Router--------->Computer Phone absolutely NOT working ( Not even a dialtone) Speed test statistics --------------------- Download speed: 4817576 bps Upload speed: 365816 bps Quality of service: 96 % Download test type: socket Upload test type: socket Maximum download pause: 63 ms Average download pause: 3 ms Minimum round trip time to server: 27 ms Average round trip time to server: 84 ms
Voip test statistics -------------------- Jitter: you --> server: 2.5 ms Jitter: server --> you: 8.5 ms Packet loss: you --> server: 0.0 % Packet loss: server --> you: 0.0 % Packet discards: 0.0 % Packets out of order: 0.0 % Number of supported Voip lines: 6 Estimated MOS score: 3.9
If the RTP300 was working before the power outage, once the power was restored to the device the power surge might have permanently ruined the device. Have you tried a hard reset of the device? There's a reset button on the back of the RTP300. Take a sharp pointed object and press and hold for 30 seconds. Once the lights stop flashing, check to see if you have a dial-tone now.
Here's another suggestion. If the device is currently using phone port 1, try moving it to phone port 2...You can do this via your web account from the "Features" tab. Once you have successfully completed the move to phone port 2, don't forget to plug the telephone cable into phone port 2 on the back of the RTP300. The phone port 2 light should illuminate if its working properly and you should have a dial-tone now. If there is no dial-tone, you will need a new Vonage adapter.
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