Sign up
 Vonage  

       
 
Vonage Forum Menu

Vonage Forums
Vonage VoIP Forum
Aprulse Posted:
bonjour tout
l'humanité je
voudrais des aides
pour blanchir les
dents.
...

In The Forum:
Vonage
Topic:
couronne dentaire tarif
On May 29, 2017 at 11:37:20

Haniltery Posted:
For wipe call
history also some
of the offline, in
gengral , it
usually apply to
...

In The Forum:
Vonage
Topic:
How to Delete call history from online account?
On May 09, 2017 at 01:14:26

diana87 Posted:
You have to use
VPN service to
bypass
Geo-restrictions
and get free
access while
...

In The Forum:
Vonage
Topic:
Recent calling problem from Egypt
On May 02, 2017 at 12:28:06

dconnor Posted:
What is the main
number on the
account? And
which one is the
virtual number?
...

In The Forum:
Vonage UK
Topic:
How do you call 999
On Apr 27, 2017 at 13:52:02

Trafford Posted:
Seems like a
simple
question. We
rely exclusively
on a Vonage system
for our
...

In The Forum:
Vonage UK
Topic:
How do you call 999
On Apr 27, 2017 at 05:42:50

diazou Posted:
Hello, It's
compatible with
Android your phone
software
? Thanks!
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Mar 28, 2017 at 07:42:33

jeddaisg Posted:
Hi all We have
a Vonage VOIP
system for our
office. Lately,
our call quality
...

In The Forum:
Vonage
Topic:
Ethernet Cable; Wiring schematic? 568-B?
On Feb 23, 2017 at 12:33:52

beast321 Posted:
I don't know if
you heard, that
many more
Dreamcast games
are opened up
recently.
...

In The Forum:
Fax - Tivo - Alarms
Topic:
Using phone as a dial up modem for Dreamcast Gaming
On Feb 15, 2017 at 21:16:51

Av8rix Posted:
...
In The Forum:
Vonage
Topic:
New adapter and router -- MAC change
On Jan 10, 2017 at 19:07:21

tplink Posted:
Im trying to add
my HT802 vonage
adapter to my home
network. I
currently have
...

In The Forum:
Hard Wiring - Installation
Topic:
Vonage behind switch
On Dec 05, 2016 at 06:35:11


Vonage VoIP Forums

Vonage In The News
Vonage Holdings Corp. Reports Fourth Quarter and Full Year 2013 Results

Carolyn Katz Elected to Board of Directors of Vonage Holdings Corp.

Syndication

Vonage Customer Reviews
Vonage vs. Time Warner Cable SoCal
Vonage vs. Time Warner Cable SoCal



Vonage UK Review
Vonage UK Review



Vonage Pros and Cons for 2006
Vonage Pros and Cons for 2006



Vonage, a VT2142 and a RTP300, My Experiences - A Detailed Review
Vonage, a VT2142 and a RTP300, My Experiences - A Detailed Review



Salt Lake City: impressions after several months
Salt Lake City: impressions after several months




Vonage Reviews


Post new topic   Reply to topic  Vonage® VoIP Forum - Vonage News, Reviews And Discussion » Vonage Forum Archive
Author Message
boxerpaws
New Forum Member
New Forum Member


Joined: Aug 21, 2007
Posts: 7

PostPosted: Tue Aug 21, 2007 5:54 pm    Post subject: phone doesn't work with Motorola wireless Reply with quote Back to top

we have the Vonage links sys modem and a Motorola wireless modem for our internet w/ one port on the back for the liine.Unfortunately our Vonage no longer works.We found that we either have to be hooked up for the Vonage to use phone but then have no internet.
Or if we hook up to the internet then we can't use the phone.
This has been a real problem from the day we first got wireless.Are we hooking something up wrong? We have done every possible configuration you can imagine.While we still had the phone we called Vonage Tech support and they did the same thing;all possible configurations-with no reults.We ended up losing them on the phone anyway.We gave up and now have NO PHONE service at all!!
My husband and i both have health issues as do my parents.We cannot do without a phone one minute longer.Help!! ASAP!
View user's profile Send private message
navydavy2001
Vonage Forum MVM
Vonage Forum <b>MVM</b>


Joined: May 26, 2005
Posts: 1125
Location: United States

PostPosted: Tue Aug 21, 2007 5:57 pm    Post subject: Reply with quote Back to top

First of all, please explain to us what devices you have, including model numbers. That's paramount.

Secondly, read the sticky at the top of this page and provide us with all of that information too. We can help, we just need all the info.

_________________
http://www.thejeffriestube.com
View user's profile Send private message Visit poster's website
clouison
New Forum Member
New Forum Member


Joined: Mar 17, 2005
Posts: 2
Location: MIAMI

PostPosted: Tue Aug 21, 2007 7:28 pm    Post subject: Possible Duplicate IP Between Devices (Default Gateway) Reply with quote Back to top

I would look at the default Gateway IP Address of both devices and make sure they are not the same. For example, many devices use 192.168.1.1 as a default gateway (or router IP Address).
If both of your devices have this setting then you will experience issues like the one mentioned.
View user's profile Send private message
boxerpaws
New Forum Member
New Forum Member


Joined: Aug 21, 2007
Posts: 7

PostPosted: Tue Aug 21, 2007 7:58 pm    Post subject: Reply with quote Back to top

i dion't even see the Vonage link sys devide listed.
I have usb net gear wireless for the wireless connection but the second i enable the Lan connection it says limited or no connectivity.meaning no phone.
are you sure there isn't an actual conflict between wireless and the Vonage device.
how can it show an address when it's not even finding a device?
I'd calll tech support...but NO PHONE.i can temporarily disable the wireless connection(meaning no internet)and call tech support unless you can come up with some idea of what is going on here.It's not showing the device at all.Yet when i enable the LAN it at least says limited or no connectivity..meaning NO PHONE.
but it at least shows the lan is enabled
View user's profile Send private message
navydavy2001
Vonage Forum MVM
Vonage Forum <b>MVM</b>


Joined: May 26, 2005
Posts: 1125
Location: United States

PostPosted: Tue Aug 21, 2007 8:30 pm    Post subject: Reply with quote Back to top

http://www.vonage-forum.com/ftopic7191.html

You can't tell what type (model) of Vonage device you have? Flip it over and look for a barcode and the model number should be listed somewhere there.

_________________
http://www.thejeffriestube.com
View user's profile Send private message Visit poster's website
clouison
New Forum Member
New Forum Member


Joined: Mar 17, 2005
Posts: 2
Location: MIAMI

PostPosted: Tue Aug 21, 2007 8:33 pm    Post subject: Reply with quote Back to top

Without going into too much detail. Just like you mentioned, the two devices are causing a conflict. Think of a default gateway (router's IP address) as a house number where no two houses on the same street can have the same number.
Your Vonage device wants to own house number 100 and the wireless device also wants to own house number 100. This won't work.
Let's say your inside those two houses are rooms for rent (or lease) with both the Vonage and wireless attempting to lease out the same rooms to the same tenant (your USB wireless) at the same time. BINGO, you now have a real conflict and this is consistent with your report of getting "limited connectivity."

What you have to do is read (yes, I said the 'R' word) the manual of one of the devices and learn how to change its default gateway to another number. If it is set to 192.168.1.1 simply changing it to 192.168.2.1 will do the trick. Only one device needs to be changed.
View user's profile Send private message
navydavy2001
Vonage Forum MVM
Vonage Forum <b>MVM</b>


Joined: May 26, 2005
Posts: 1125
Location: United States

PostPosted: Tue Aug 21, 2007 10:41 pm    Post subject: Reply with quote Back to top

So much for troubleshooting....................

Why do I even bother........

_________________
http://www.thejeffriestube.com
View user's profile Send private message Visit poster's website
boxerpaws
New Forum Member
New Forum Member


Joined: Aug 21, 2007
Posts: 7

PostPosted: Thu Aug 23, 2007 10:41 pm    Post subject: Reply with quote Back to top

ok.back again with some info.
Sorry.Got tied up all day attempting ot get the phone to work.
We bought a 5 port hub.didn't help.
So here is all the info:
we have a Time warner motorola cable modem
the Linksys rpt 300 phone modem;MODEL NO
RPT 300.i know ..flipped it over.
We gave up and disconnected everything so we could have an internet connection.
Keep in mind that the Motorola only has one port on the back to plug in the cable and that has to go to the computer for the internet connection to work.
We kept getting a message that the cable was unplugged when we had the linksys hooked up.The problem was that it was not.
As soon as we removed the link sys device and phone etc. and went back to the internet connection(no phone though)-no problem.
So you're saying if we change the address that should do it?
What then happens to our internet connection if we change our ip address?
Won't we lose that then?
And where do we change this? Can we? I thought this was determined by the provider?
We need an answer asap.At this point we have no phone and in our situation we definitely need one.Husband and i are not best of health.
We were using my mother's cell phone but the min ran out.BIG PROBLEM THOUGH:where do you change the address at?
We'd be wlling to try this but where do you change the address at? You can't..unless youi know something we don't.
Scratches head.
HELP!!!!!!!!
View user's profile Send private message
dualsub06
Full Forum Member
Full Forum Member


Joined: Aug 12, 2007
Posts: 42

PostPosted: Thu Aug 23, 2007 11:24 pm    Post subject: Reply with quote Back to top

clouison wrote:
Without going into too much detail.


You should go in to detail because you pulled that straight out of your arse. You don't even know what equipment they have or how it is being hooked up.

Time Warner residential subscribers are not static IP's. They can't possibly follow your advice to change a device IP.
View user's profile Send private message
dualsub06
Full Forum Member
Full Forum Member


Joined: Aug 12, 2007
Posts: 42

PostPosted: Thu Aug 23, 2007 11:29 pm    Post subject: Reply with quote Back to top

boxerpaws wrote:
.BIG PROBLEM THOUGH:where do you change the address at?
We'd be wlling to try this but where do you change the address at? You can't..unless youi know something we don't.
Scratches head.
HELP!!!!!!!!


Forget all of that crap. You'll be deeper in the doo than you are right now if you go screwing with configs.

Do what navydavy asked. List your networking hardware and how it is all hooked up as your explanation jumps around and leaves out key details.

Are your running the modem to the hub and then Vonage and computer to that? Are you trying to plug one at a time into the modem? How are you doing this?
View user's profile Send private message
Display posts from previous:   
Post new topic   Reply to topic

You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot vote in polls in this forum


All times are GMT - 5 Hours

Vonage Service Plans


Vonage VoIP Members
Members List Members
New GeorgeJex
New Today 7
Yesterday 10
Total 100674

Who Is On Site
Visitors 163
Members 0
Total 163


Vonage VoIP Forum Members:
Login Here
Not a Member? You can Register Here
As a registered member you will have access to the VoIP Speed Test, Vonage Service Announcements and post comments in the
Vonage VoIP Forums

Vonage Stock Price
Value: 6.91
Change:   N/A
Up to 15 Minute Delay

Site Search
 






†AK and HI residents pay $29.95 shipping. ††Limited time offer. Valid for residents of the United States (&DC), 18 years or older, who open new accounts. Offer good while supplies last and only on new account activations. One kit per account/household. Offer cannot be combined with any other discounts, promotions or plans and is not applicable to past purchases. Good while supplies last. Allow up to 2 weeks for shipping. Other restrictions may apply.

1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.

HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details.

** Certain call types excluded.

www.vonage-forum.com is not an official Vonage support website & is independently operated.
All logos and trademarks are property of their respective owners. All comments are property of their posters.
All other www.vonage-forum.com content is © Copyright 2002 - 2013 by 4Sight Media LLC.

Thinking of signing up for Vonage but have questions?
Business and Residential customers can call Toll Free 24 hours a day at: 1-888-692-8074
No Vonage Promotion Code or Coupon Codes are required at www.vonage.com to receive any special,
best Vonage cheap deals, free sign up offers or discounts.

[ | | | | | ]

Vonage Forum Site Maps

Vonage | VoIP Forum | How VoIP Works | Wiring and Installation Page Two | International Rate Plans 2 | Internet Phone
Promotion | Vonage Review | VoIP | Broadband Phone | Free Month | Rebate | Vonnage | Vontage | VoIP | Phone Service
Phone | llamadas ilimitadas a Mexico | Latest News | VoIP Acronyms | Deal | Philippines Globe Phone | Site Maps

The Vonage Forum provides the Vonage sign up Best Offer Promotion Deal.
If you are considering signing up for Vonage and have found our Vonage News, Customer Reviews, Forums
& all other parts of this site useful, please use our Vonage Sign up page.


Vonage VoIP Phone Service is redefining communications by offering consumers
& small business VoIP Internet phones, an affordable alternative to traditional phone service.
The Vonage VoIP Forum Generated This Page In: 1.43 Seconds and 253 Pages In The Last 60 Seconds
The Vonage VoIP Forum