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Cannot make calls, getting special information tone
Vonage® VoIP Forum - Vonage News, Reviews And Discussion
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chupper
Full Forum Member
Joined: Feb 23, 2005
Posts: 57
Posted:
Tue Aug 07, 2007 7:34 pm
Post subject: Cannot make calls, getting special information tone
9 out of 10 calls I make to non-
Vonage
numbers I get a special information tone (sometimes called an "out of service tone"). There is no message following the tone, it just plays the three step tone and there is dead air.
I'm running an RTP300 with an 847 area code...
mundy5
Member of the Week
Joined: Feb 28, 2005
Posts: 1178
Posted:
Tue Aug 07, 2007 8:05 pm
Post subject:
are you dialing the 1 before the area code and phone number?
i.e. 1-847-555-1212? that's all I can think of.
_________________
St. Louis, MO
Vonage
Customer since February 2005
ISP: Charter
Router: Linksys RT31P2
Setup: SB5120->Linksys WRT54G v6.0 (running DD-WRT V. 24) -> port 1 to desktop; port 2 to static IP RT31P2; port 4 to laptop; wireless enabled.
using home wiring
Steve48
Vonage Forum
MVM
Joined: Aug 30, 2005
Posts: 4751
Posted:
Tue Aug 07, 2007 8:08 pm
Post subject:
Sounds like an issue that only customer service will be able to address.
_________________
Steve Gray
Orlando, FL
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