new user, have a question.

Posts: 5 · New Forum Member Joined: Aug 03, 2007 Posts: 5

I installed everything properly (we have the VT2442) and one of the phones works fine. My second phone that is hooked up doesn't work at all, the light isn't even on. How do I fix it so that I can use both phones?

Posts: 881 · Vonage Forum Evangelist Joined: Nov 05, 2005 Posts: 881

Did you purchase one phone line or two phone lines? The second phone port light will not illuminate if it's not activated to work.

Posts: 5 · New Forum Member Joined: Aug 03, 2007 Posts: 5

Okay, I think just one because we just got whatever came with the 24.99 a month plan. So I can't use two phones unless I buy another line? Aww, that **** I'm so used to just being able to hook as many phones needed and no extra charges. Thanks for the info.

Posts: 1327 · Vonage Forum **MVM** Joined: Nov 08, 2006 Posts: 1327

You hook your other phones into the phone jacks that are in the walls, make sure you disconnect them first.

The second jack is for another phone line with its own number.

Posts: 881 · Vonage Forum Evangelist Joined: Nov 05, 2005 Posts: 881

If you have a cordless phone system, you can use as many phones as the cordless phone system can handle. You would connect the base unit of the cordless system to phone port 1 on the back of the VT2442 and then place additional handsets throughout your home. The additional handsets just need to be plugged into a power outlet.

I have a cordless sytem set up this way and can place up to 7 addidtional handsets through out my home.

Posts: 5 · New Forum Member Joined: Aug 03, 2007 Posts: 5

Thanks for the information.

Posts: 1327 · Vonage Forum **MVM** Joined: Nov 08, 2006 Posts: 1327

Here is the link how to home wire, very simple stuff. I have the 3 hand set phone also, since I didn't want to keep a phone where I have my Vonage router I went to my telephone box and unplugged the jack and removed the wire inside, a 2 minute job.

http://www.vonage-forum.com/home-wiring-installation-guide.html

Posts: 4777 · Vonage Forum **MVM** Joined: Aug 30, 2005 Posts: 4777

If you have two phones in the same room and don't want to mess with home wiring, just plug a simple Y-splitter into the operating Vonage phone jack and plug both phones into it.

Posts: 81 · Vonage Forum Senior Joined: Feb 27, 2006 Posts: 81

If you're in a relatively modern home, look for the grey box outside that the phone line comes into. Inside there will be a modular plug in a jack, simply unplug it. That takes your house off the local telco network. Then take a phone cord and plug one end into any wall jack and the other into port 1 on your Vonage device. You've just wired your entire house to Vonage! Plug your phones into any jack.

Posts: 2257 · Posted: Wed Aug 08, 2007 7:34 am Post subject:

ShelChgo wrote:

If you're in a relatively modern home, look for the grey box outside that the phone line comes into. Inside there will be a modular plug in a jack, simply unplug it. That takes your house off the local telco network. Then take a phone cord and plug one end into any wall jack and the other into port 1 on your Vonage device. You've just wired your entire house to Vonage! Plug your phones into any jack.

I'd only add one step to that.

After you unplug the modular plug on the demarc (the grey box), plug a simple phone into the house wiring - one that is powered off the phone line itself, and make sure the line is completely and utterly dead (no lights light up, no clicking, and no dial tone of course). Do this BEFORE you plug the Vonage adapter into the home wiring.

Some demarcs are VERY simple, others are somewhat more complex. But plugging a Vonage adapter into an active wall jack can damage the port - so always take the extra time to test the line first.