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tplink Posted:
Im trying to add
my HT802 vonage
adapter to my home
network. I
currently have
...

In The Forum:
Hard Wiring - Installation
Topic:
Vonage behind switch
On Dec 05, 2016 at 06:35:11

DWSupport Posted:
After recent
Vonage update that
took place on the
4th and 5th of
Nov. E-mails with
...

In The Forum:
Vonage
Topic:
Voicemail Not Forwarding to Outlook Accounts
On Nov 10, 2016 at 12:23:26

peterlee Posted:
Had a call from a
Hospital in Ajax,
Ontario to my home
in
Scarborough, Onta
rio
...

In The Forum:
Vonage Canada
Topic:
Hospital Incoming call unable to connect
On Nov 08, 2016 at 11:59:50

TELLDOUG Posted:
I am looking for a
product that will
make my phone ring
louder so I can
hear using
...

In The Forum:
Vonage
Topic:
Looking for a ringer ameliorate
On Oct 26, 2016 at 09:21:30

HildBeft Posted:
You can recollect
password by
connecting the
router to your pc
and open the
browser
...

In The Forum:
Hard Wiring - Installation
Topic:
How to arrive at wifi password?
On Oct 20, 2016 at 05:05:49

HildBeft Posted:
Great tips..
Thanks for sharing
...

In The Forum:
Hard Wiring - Installation
Topic:
How to have Vonage and another land line?
On Oct 20, 2016 at 04:55:03

massrman Posted:
The devices are
available at
different price
margins , please
share your
estimated
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Sep 30, 2016 at 00:48:03

massrman Posted:
Hi these are most
commonly used SIP
PBX interops and
their
configuration
guides,
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Sep 30, 2016 at 00:37:45

Sammy00 Posted:
Has anyone setup a
W52p phone for
vonage? I have
a W52p with two
wireless handsets,
...

In The Forum:
Hard Wiring - Installation
Topic:
W52p Setup
On Aug 30, 2016 at 10:38:01

James44 Posted:
Hi, I am
looking for a good
Sip Trunking
provider in
Canada. they
should offer
...

In The Forum:
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Topic:
A good sip trunking provider
On Jul 17, 2016 at 23:42:46


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roscopco
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Joined: Nov 08, 2006
Posts: 1326

PostPosted: Sat Aug 04, 2007 4:53 am    Post subject: Reply with quote Back to top

I have done what they said. I am using a WRT54GP2 and I found the router did a pretty good job handling the phone calls even when downloading. I will try it out later while downloading a torrent file and while on a call.

Thanks for the link.
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galla47
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Joined: Mar 31, 2005
Posts: 8

PostPosted: Sat Aug 04, 2007 1:53 pm    Post subject: Reply with quote Back to top

I gave that idea a whirl.. It didn't seem to help. Still having the problem.
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joliett
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Joined: May 10, 2005
Posts: 29

PostPosted: Mon Aug 06, 2007 3:35 am    Post subject: No more pauses - here is the solution that worked for me Reply with quote Back to top

OK - I got the solution from Earthlink - my ISP provider. But it will probably work for everyone with this horrible problem...

This is what earthlink told me how to fix that pausing problem:

Turn off your computer, modem, and router (vonage box), and UNPLUG the CABLE going to the modem. Wait 30 sec - and then follow exactly this order:

1. Turn on your cable modem first - and wait until the lights come on.
2. Plug the cable back in.
3. Turn on the Vonage router box.
4. Turn on your computer.

It did work for me.

No more pauses...
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joliett
Vonage Forum Junior
Vonage Forum Junior


Joined: May 10, 2005
Posts: 29

PostPosted: Mon Aug 06, 2007 3:36 am    Post subject: Reply with quote Back to top

This is what earthlink told me how to fix that pausing problem:

Turn off your computer, modem, and router (vonage box), and UNPLUG the CABLE going to the modem. Wait 30 sec - and then follow exactly this order:

1. Turn on your cable modem first - and wait until the lights come on.
2. Plug the cable back.
3. Turn on the Vonage box.
4. Turn on your computer

It did work for me.

No more pauses...
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BillQ
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New Forum Member


Joined: Aug 07, 2007
Posts: 1

PostPosted: Tue Aug 07, 2007 12:53 am    Post subject: Call Drop Out Using SMC Basricade 2804 Router Reply with quote Back to top

I started in March with Sun Rocket as my Voip supplier. I was very satisfied with Sun Rocket after the initial setup. Then the bomb dropped when they went out of business. I signed up for Vonage and now, I get random reports that people can't hear me. Yet other times people say the audio is great. I can always hear the other end of the call just fine.

I have been reading forums all night trying to see if there is any setup details I have missed. Vonage tech support is really lame -- when they can speak English.

I am willing to buy about anything I can if there is a hardware solution to poor call quality. I have been reading about routers with QOS capability. I could divert most of my bandwidth to voice as when I use the phone, I don't need much PC power. If the SMC could be set up to give priority to Voip, that would be great. If not, what can I buy now and will it help.

I have a Motorola SB5101 cable router. Cableone.net is my ISP. My set up is SB5101<-->SMC 2804<->Vonage Motorola 2442. I have three PCs on home network but usually only one in use (no gaming, no kids). PC's are connected into the back in back of Motorola 2442 ( a recent configuration change). For the last several days, I have turned one PC off completely to see if the problem is reduced or would go away. Can't tell.

I would appreciate any ideas. Thanks for your suggestions.
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NateHoy
Vonage Forum MVM
Vonage Forum <b>MVM</b>


Joined: Nov 01, 2005
Posts: 2257
Location: New England

PostPosted: Tue Aug 07, 2007 7:00 am    Post subject: Reply with quote Back to top

BilQ:

Please read the sticky post at the top of the forum entitled "What to post when you are having technical problems with Vonage", and you're probably best off starting a new thread. When 3-4 problems get mixed together in a thread, it becomes really hard to follow along.

Thanks!

_________________
Comcast Cable (3m down / 256k up) -> Linksys BEFCMU10 v2 (DOCSIS 1.0) -> WRT54G v4 ("Tomato" firmware) -> the rest of my network including a WRTP54G (Firmware: 5.01.04)
My Vonage Self-Help Guides: http://vonage.nmhoy.net
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choifoto
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Joined: Aug 08, 2007
Posts: 9

PostPosted: Wed Aug 15, 2007 2:13 pm    Post subject: verizon Reply with quote Back to top

TWC cable came today and did a complete check on the cable, and I still have the dropped audio!!

Friends, it's time to go back to copper wires for me. Thanks for all the help.
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EddyRiv
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Joined: Aug 10, 2007
Posts: 2

PostPosted: Wed Aug 15, 2007 3:06 pm    Post subject: Same Problem.... Reply with quote Back to top

I also have the same problem with intermittent incoming audio and coincidentally enough I too am in New York with Time-Warner using Earthlink just like all of you.
When I am on the phone having a conversation at intermittent points the incoming audio will just go dead sometimes for just a few seconds and sometimes for 10-15 seconds and I have noticed that when I am on the phone the internet light on my Vonage Adapter (Motorola VT2142) will turn completely off but it will light up during those intermittent moments when I lose the incoming audio and then it will turn off again when the incoming audio comes back.
I just dont get it...I can't figure out how to solve this problem.
I have only been a Vonage customer for about 2 weeks now, I ported over from Sunrocket after they closed down and I never had this problem with my Sunrocket service which I had for over a year.
By the way my cable modem is a Toshiba PCX2500
Can anyone help?
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joliett
Vonage Forum Junior
Vonage Forum Junior


Joined: May 10, 2005
Posts: 29

PostPosted: Wed Aug 22, 2007 3:30 am    Post subject: Reply with quote Back to top

Well Time Warner changed my old RCA modem with a new RCA modem and the pauses disappeared - and I am in the Middletown area. So GET your modems changed...
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