My cycle date is the 27th; if I look at my log of outgoing calls, it shows a total of 33 minutes used. Yet, if I look at the billing section, it states 36 minutes used. I haven't used any * features, no forwarding, transferring, conferencing, etc....
This may not seem like a big problem yet, but a 10% discrepancy at the end of the month could cost me a bit, as I am on the 500 minute plan, as most of my calls are incoming...
Not sure how this Vonage system works ..I do use skype for instant messaging or calling sometimes with my family otherwise its Rhubcom's appliance ( see my sign ) which I use for all callings or conferencing purposes.
I believe they are billing on GMT time so that could be the problem. When you think it is only 11:30 pm in Ontario for example it is 4:30 am so it is the start of the new day.
You cannot post new topics in this forum You cannot reply to topics in this forum You cannot edit your posts in this forum You cannot delete your posts in this forum You cannot vote in polls in this forum
All times are GMT - 5 Hours
Vonage Service Plans
Vonage VoIP Members
Members New levi812 New Today 2 Yesterday 18 Total 63400 Who Is On Site Visitors 127 Members 0 Total 127
1 Unlimited calling and other services for all residential plans are based on normal residential use by single-family household members. A combination of factors are used to determine abnormal use, including but not limited to: the number of unique numbers called, international calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.
HIGH SPEED INTERNET REQUIRED. † LIMITED TIME OFFER, VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. As a subscriber to Vonage service, you agree to be bound by the Terms of Service. See www.vonage.com/tos for details. ¤ Where available. The number transfer process takes approximately 10 business days from the time you confirm your transfer request. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details.
Thinking of signing up for Vonage but have questions? Business and Residential customers can call Toll Free 24 hours a day at: 1-888-692-8074 No Vonage Promotional Codes or Coupon Codes are required at www.vonage.com.
The Vonage Forum provides the Vonage sign up Best Offer Promotion Deal as a means to offset
our cost. If you are considering signing up for Vonage and have found our Vonage
News, Customer Reviews, Forums & all other parts of this site useful, please
use our Vonage FREE Month sign up offer Deal Coupon.
Vonage VoIP Phone Service is redefining communications by offering consumers & small business VoIP Internet phones, an affordable alternative to traditional phone service.
The Vonage VoIP Forum Generated This Page In: 0.51 Seconds and 513 Pages In The Last 60 Seconds The Vonage VoIP Forum
Members
New 
New Today 2
Yesterday 18
Total 63400
Who Is On Site
Visitors 127
Members 0
Total 127
0.00