Sign up
 Vonage  

       
 
Vonage Forum Menu

Vonage Forums
Vonage VoIP Forum
Bruafekkay Posted:
agreed dingy
anybody, obviously
if the quarters is
not provided with
the requisite
...

In The Forum:
Vonage V-Phone & SoftPhone
Topic:
granit stelen beefy
On Dec 08, 2016 at 19:41:55

Bruafekkay Posted:
agreed drab
individual, large
if the hamlet is
not provided with
the requisite
...

In The Forum:
Vonage V-Phone & SoftPhone
Topic:
mauersteine 50x50 unsparing
On Dec 07, 2016 at 20:07:45

tplink Posted:
Im trying to add
my HT802 vonage
adapter to my home
network. I
currently have
...

In The Forum:
Hard Wiring - Installation
Topic:
Vonage behind switch
On Dec 05, 2016 at 06:35:11

DWSupport Posted:
After recent
Vonage update that
took place on the
4th and 5th of
Nov. E-mails with
...

In The Forum:
Vonage
Topic:
Voicemail Not Forwarding to Outlook Accounts
On Nov 10, 2016 at 12:23:26

peterlee Posted:
Had a call from a
Hospital in Ajax,
Ontario to my home
in
Scarborough, Onta
rio
...

In The Forum:
Vonage Canada
Topic:
Hospital Incoming call unable to connect
On Nov 08, 2016 at 11:59:50

TELLDOUG Posted:
I am looking for a
product that will
make my phone ring
louder so I can
hear using
...

In The Forum:
Vonage
Topic:
Looking for a ringer ameliorate
On Oct 26, 2016 at 09:21:30

HildBeft Posted:
You can recollect
password by
connecting the
router to your pc
and open the
browser
...

In The Forum:
Hard Wiring - Installation
Topic:
How to arrive at wifi password?
On Oct 20, 2016 at 05:05:49

HildBeft Posted:
Great tips..
Thanks for sharing
...

In The Forum:
Hard Wiring - Installation
Topic:
How to have Vonage and another land line?
On Oct 20, 2016 at 04:55:03

massrman Posted:
The devices are
available at
different price
margins , please
share your
estimated
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Sep 30, 2016 at 00:48:03

massrman Posted:
Hi these are most
commonly used SIP
PBX interops and
their
configuration
guides,
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Sep 30, 2016 at 00:37:45


Vonage VoIP Forums

Vonage In The News
Vonage Holdings Corp. Reports Fourth Quarter and Full Year 2013 Results

Carolyn Katz Elected to Board of Directors of Vonage Holdings Corp.

Syndication

Vonage Customer Reviews
Vonage vs. Time Warner Cable SoCal
Vonage vs. Time Warner Cable SoCal



Vonage UK Review
Vonage UK Review



Vonage Pros and Cons for 2006
Vonage Pros and Cons for 2006



Vonage, a VT2142 and a RTP300, My Experiences - A Detailed Review
Vonage, a VT2142 and a RTP300, My Experiences - A Detailed Review



Salt Lake City: impressions after several months
Salt Lake City: impressions after several months




Vonage Reviews


Post new topic   Reply to topic  Vonage® VoIP Forum - Vonage News, Reviews And Discussion » Vonage Forum Archive
Author Message
sg010
New Forum Member
New Forum Member


Joined: Jul 24, 2007
Posts: 2

PostPosted: Wed Jul 25, 2007 8:09 am    Post subject: choppy audio on the up stream Reply with quote Back to top

Alpharetta Ga. (Atlanta metro)
Comcast cable
up speed 7768K
down speed 8M
Cable Modem - Motorola Surfboard SB5120
Vonage adapter - Linksys WRTG54G
wireless radio is turned off using cables only
Network setup - cable modem -> Vonage adapter -> PC
problem - choppy audio on the up stream, down is fine

this configuration has worked fine for the past year and a half w/no issues
up until 2 or so weeks ago when people started to ask to repeat what I said
I have not experienced a problem hearing what the person on the other end
had said


Speed test statistics
---------------------
Download speed: 10831272 bps
Upload speed: 820752 bps
Quality of service: 68 %
Download test type: socket
Upload test type: socket
Maximum download pause: 38 ms
Average download pause: 2 ms
Minimum round trip time to server: 34 ms
Average round trip time to server: 42 ms

Voip test statistics
--------------------
Jitter: you --> server: 3.5 ms
Jitter: server --> you: 8.5 ms
Packet loss: you --> server: 0.0 %
Packet loss: server --> you: 0.0 %
Packet discards: 0.0 %
Packets out of order: 0.0 %
Number of supported Voip lines: 13
Estimated MOS score: 3.9


Download speed 10831 Kbps (socket test)
Upload speed 820 Kbps (socket test)
Quality of service 68 %
Maximum pause 38 ms
Round trip time 34 ms
Upstream jitter 3.5 ms
Upstream packet loss 0 %
Upstream packet order 100 %
Upstream discards 0 %
Downstream jitter 8.5 ms
Downstream packet loss 0 %
View user's profile Send private message
NateHoy
Vonage Forum MVM
Vonage Forum <b>MVM</b>


Joined: Nov 01, 2005
Posts: 2257
Location: New England

PostPosted: Wed Jul 25, 2007 8:48 am    Post subject: Reply with quote Back to top

Your numbers look pretty good, but I'd run some more tests just to see if you have an intermittent issue with the connection.

As a test, disconnect all computers and turn off the wireless on the Vonage adapter and make a few calls. If the problem persists, then the problem is in your Internet connection. If the problem goes away, then chances are your problem is excessive upstream traffic.

Are you using a lot of upstream bandwidth (or even MORE importantly, do you have the wireless portion of your router set as an open network which might allow OTHERS to use a lot of upstream bandwidth)?

Applications that use a lot of upstream bandwidth would include file sharing applications like BitTorrent, Kazaa, etc. Even if you aren't using one, if your wireless network is set to open or encrypted with WEP, there's a possibility that someone else is using your connection.

Also, check your WRTP54G (I assume that's the model you meant) and see what firmware it is running. My WRTP54G works great with the new 5.01.04 firmware, but I'm only using my WRTP54G as a Vonage adapter - I had a lot of trouble using it as a router. Some people have reported problems with the new 5.x firmware, and Vonage will (last I heard) downgrade your router back to the 1.00.62 release if you want them to.

_________________
Comcast Cable (3m down / 256k up) -> Linksys BEFCMU10 v2 (DOCSIS 1.0) -> WRT54G v4 ("Tomato" firmware) -> the rest of my network including a WRTP54G (Firmware: 5.01.04)
My Vonage Self-Help Guides: http://vonage.nmhoy.net
View user's profile Send private message
sg010
New Forum Member
New Forum Member


Joined: Jul 24, 2007
Posts: 2

PostPosted: Wed Jul 25, 2007 8:14 pm    Post subject: Reply with quote Back to top

thanks for the response,

I don't do P2P or have a lot of outbound traffic and the wireless is turned off on the router and has been so for the last year.

I found a tool here that seems to test the connection a lot better than most of the sites like speakeasy and speedtest

http://www.broadbandspeedtest.net/

after several iteration of the test 5 or so I only had one run that exhibited any packet loss, right now I'm leaning toward it not being my ISP. I'll try your suggestion about disconnecting everything except the adapter
View user's profile Send private message
Display posts from previous:   
Post new topic   Reply to topic

You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot vote in polls in this forum


All times are GMT - 5 Hours

Vonage Service Plans


Vonage VoIP Members
Members List Members
New jinkikkDup
New Today 2
Yesterday 9
Total 99046

Who Is On Site
Visitors 104
Members 0
Total 104


Vonage VoIP Forum Members:
Login Here
Not a Member? You can Register Here
As a registered member you will have access to the VoIP Speed Test, Vonage Service Announcements and post comments in the
Vonage VoIP Forums

Vonage Stock Price
Value: 6.99
Change:   N/A
Up to 15 Minute Delay

Site Search
 






†AK and HI residents pay $29.95 shipping. ††Limited time offer. Valid for residents of the United States (&DC), 18 years or older, who open new accounts. Offer good while supplies last and only on new account activations. One kit per account/household. Offer cannot be combined with any other discounts, promotions or plans and is not applicable to past purchases. Good while supplies last. Allow up to 2 weeks for shipping. Other restrictions may apply.

1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.

HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details.

** Certain call types excluded.

www.vonage-forum.com is not an official Vonage support website & is independently operated.
All logos and trademarks are property of their respective owners. All comments are property of their posters.
All other www.vonage-forum.com content is © Copyright 2002 - 2013 by 4Sight Media LLC.

Thinking of signing up for Vonage but have questions?
Business and Residential customers can call Toll Free 24 hours a day at: 1-888-692-8074
No Vonage Promotion Code or Coupon Codes are required at www.vonage.com to receive any special,
best Vonage cheap deals, free sign up offers or discounts.

[ | | | | | ]

Vonage Forum Site Maps

Vonage | VoIP Forum | How VoIP Works | Wiring and Installation Page Two | International Rate Plans 2 | Internet Phone
Promotion | Vonage Review | VoIP | Broadband Phone | Free Month | Rebate | Vonnage | Vontage | VoIP | Phone Service
Phone | llamadas ilimitadas a Mexico | Latest News | VoIP Acronyms | Deal | Philippines Globe Phone | Site Maps

The Vonage Forum provides the Vonage sign up Best Offer Promotion Deal.
If you are considering signing up for Vonage and have found our Vonage News, Customer Reviews, Forums
& all other parts of this site useful, please use our Vonage Sign up page.


Vonage VoIP Phone Service is redefining communications by offering consumers
& small business VoIP Internet phones, an affordable alternative to traditional phone service.
The Vonage VoIP Forum Generated This Page In: 0.73 Seconds and 386 Pages In The Last 60 Seconds
The Vonage VoIP Forum