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Shipping of device
Vonage® VoIP Forum - Vonage News, Reviews And Discussion
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Michael1
New Forum Member
Joined: Jul 18, 2007
Posts: 5
Posted:
Fri Jul 20, 2007 6:22 am
Post subject: Shipping of device
On average how long does it take
Vonage
to ship out your router (adapter)? I am on day 4 and it still shows pending. Thank you
tmbeem
Vonage Forum Senior
Joined: Oct 10, 2006
Posts: 114
Location: Las Vegas, Nevada, USA
Posted:
Sat Jul 21, 2007 5:02 am
Post subject: Re: Shipping of device
Michael1 wrote:
On average how long does it take
Vonage
to ship out your router (adapter)? I am on day 4 and it still shows pending. Thank you
It varies from customer to customer depending on where the device is being shipped to. It ships FROM New Jersey (USA). I received my adapter in 5 days from NJ to NV.
_________________
Thomas Beem
Las Vegas, NV
ISP: Cox Communications
12 Mbps down/1.5 Mbps up
Cable Modem: Scientific Atlanta Webstar DPC2100
Voip
Device: VDV21-VD
Setup: Modem --> Hawking HBB1 -->
Vonage
--> PC
Customer Since: Oct. 9, 2006
Janice
New Forum Member
Joined: Jul 21, 2007
Posts: 1
Posted:
Sat Jul 21, 2007 10:03 am
Post subject: Good luck getting it
If you ordered the cheap adapter, you may never get it. We recently (7/17) opened a new account and ordered the 49.99 adapter with 2 day shipping. We are moving out of the country on Tuesday and were hoping to get it before then. When we called to inquire on when it would be shipped, we were told (after 7 phone calls and lots of lies and frustration) that they do not have any of those adapters in their inventory and they don't know when they will. My guess is it will ship right after their 30 day money back guarantee expires.
We are currentlly disputing the charge through our bank and have no intention of ever activating the account.
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