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mikebrown Posted:
Hello
there, Please
check out -
http://www.vonage-
forum.com/home-wir
ing-installation-g
uide.html
...

In The Forum:
Hard Wiring - Installation
Topic:
Hardwiring in a Rental House
On Oct 24, 2017 at 22:29:48

mikebrown Posted:
Hello, I think
you should consult
it with the Expert
they can surely
help you
...

In The Forum:
Hard Wiring - Installation
Topic:
Hardwiring in a Rental House
On Jun 24, 2017 at 09:15:34

Haniltery Posted:
For wipe call
history also some
of the offline, in
gengral , it
usually apply to
...

In The Forum:
Vonage
Topic:
How to Delete call history from online account?
On May 09, 2017 at 06:14:26

diana87 Posted:
You have to use
VPN service to
bypass
Geo-restrictions
and get free
access while
...

In The Forum:
Vonage
Topic:
Recent calling problem from Egypt
On May 02, 2017 at 17:28:06

dconnor Posted:
What is the main
number on the
account? And
which one is the
virtual number?
...

In The Forum:
Vonage UK
Topic:
How do you call 999
On Apr 27, 2017 at 18:52:02

Trafford Posted:
Seems like a
simple
question. We
rely exclusively
on a Vonage system
for our
...

In The Forum:
Vonage UK
Topic:
How do you call 999
On Apr 27, 2017 at 10:42:50

diazou Posted:
Hello, It's
compatible with
Android your phone
software
? Thanks!
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Mar 28, 2017 at 12:42:33

jeddaisg Posted:
Hi all We have
a Vonage VOIP
system for our
office. Lately,
our call quality
...

In The Forum:
Vonage
Topic:
Ethernet Cable; Wiring schematic? 568-B?
On Feb 23, 2017 at 18:33:52

beast321 Posted:
I don't know if
you heard, that
many more
Dreamcast games
are opened up
recently.
...

In The Forum:
Fax - Tivo - Alarms
Topic:
Using phone as a dial up modem for Dreamcast Gaming
On Feb 16, 2017 at 03:16:51

Av8rix Posted:
Sorry to start a
new thread on an
old topic but when
I google “Vonage
MAC address
...

In The Forum:
Vonage
Topic:
New adapter and router -- MAC change
On Jan 11, 2017 at 01:07:21


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deschodt
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Joined: Jul 16, 2007
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PostPosted: Mon Jul 16, 2007 10:02 am    Post subject: Any idea why I must reset the router every day ? (FIOS?) Reply with quote Back to top

I've used Vonage for years now, and was generally happy with the service, only needing a new router once under warranty..

Lately though, I need to unplug/replug my router practically daily to get the phone "light" again ! I think it might have to do with FIOS - I can't say for sure but it did not happen that frequently with cable before... In doubt, I bought a newvonage capable router for $30 and swapped, but it did the same thing that very day...

Do you think it could be a setting on the FIOS modem that triggers disconnections like this ? It's not predictable either, sometimes it goes for a 5 days without a glitch !
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Steve48
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Joined: Aug 30, 2005
Posts: 4777

PostPosted: Mon Jul 16, 2007 7:35 pm    Post subject: Reply with quote Back to top

It does sound like some kind of issue with your FIOS service. However, are you sure that you're not getting power glitches? An UPS would take care of that.

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Steve Gray
Orlando, FL
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emac
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Joined: Oct 26, 2006
Posts: 87

PostPosted: Mon Jul 16, 2007 7:58 pm    Post subject: Reply with quote Back to top

please tell us what you Network setup is and run the Voip test.. Just because you have FIOS does not mean you have can't have issues

Also please tell us if you have an Actiontec MI424WR that Verizon gave you, they can have issues with Voip but i can give you instructions on how to fix the issues ifyou have on of them
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deschodt
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Joined: Jul 16, 2007
Posts: 3

PostPosted: Tue Jul 17, 2007 9:56 pm    Post subject: Reply with quote Back to top

Steve, no power glitches.... The Fios source has its own built in UPS, the Vonage router is on a regular socket but that has not changed, really....

Emac,
My network setup? Fios router in garage, it's indeed the MI424WR - good guess - I'll happily take instructions Wink
Other than that, one ethernet cable from the actiontek to the Vonage router, and for internet, I use those ethernet over power line adapters... That way phone and internet are not both dependant on the power sockets to function, and troubleshooting is easier....
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trekologer
Vonage Forum Evangelist
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Joined: Dec 04, 2005
Posts: 350

PostPosted: Wed Jul 18, 2007 9:26 pm    Post subject: Reply with quote Back to top

The Actiontec MI424WR is an interesting device. It has oodles and oodles of features in it that you typically won't find in a soho router of its class. Unfortunetly it doesn't do most those features very well. It also doesn't play very well with Voip, at least not out of the box. The typical symptoms you will experience are loss of dialtone, one way or no way audio, and/or inbound calls going straight to voicemail. The odd part is that you could experience any or all of these or none at all. Good news is that you can configure the router to not get in the way.

First a couple notes on this. The procedure requires firmware version 4.0.16.1.45.120 or higher. Older firmware has a different UI to the pages and this procedure will probably not work. Verizon tech support will need to upgrade the firmware on the router if it is older.

1. Log into the router. The default IP is http://192.168.1.1 . Username is "admin" and password is "password". At the first login, the router usually ask you to change the username and password. If it does (and you do) remember the password and write it down in a safe place!

2. Click "Firewall Settings"

3. Click "Port Triggering"

4. Click "Add" (do not change "Specify Protocol" in the drop down to the left of Add).

5. Type in a Service Name (such as "Vonage").

6. Under Outgoing Trigger Ports, select "New Trigger Ports"

7. For Protocol, select "UDP".

8. For Source Ports and Destination Ports, select "Range" and type in "10000-20000"

9. Click "Apply".

11. Under Incoming Ports to Open select "New Opened Ports".

12. For Protocol, select "UDP".

13. For both Source Ports and Destination Ports choose "Range" and type in "10000-20000".

14. Click "Apply". You will be taken to another page.

15. You will now see the Vonage settings you have created and it should be checked. Click "Apply".


Power cycle the Vonage device. You may need to power cycle the Actiontec router as well. You should now get dial tone and not lose it. Calls should complete with two way audio.
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deschodt
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Joined: Jul 16, 2007
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PostPosted: Thu Jul 19, 2007 6:11 am    Post subject: Reply with quote Back to top

Thank you very much... I will try this tonight, hopefully my firmware is at this level and I can skip the call to the lovely tech support folks Wink

[Edit] It's now been a whole week without interruptions ! Fantastic ! Thanks a lot !!!
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