Sign up
 Vonage  

       
 
Vonage Forum Menu

Vonage Forums
Vonage VoIP Forum
Sammy00 Posted:
Has anyone setup a
W52p phone for
vonage? I have
a W52p with two
wireless handsets,
...

In The Forum:
Hard Wiring - Installation
Topic:
W52p Setup
On Aug 30, 2016 at 10:38:01

James44 Posted:
Hi, I am
looking for a good
Sip Trunking
provider in
Canada. they
should offer
...

In The Forum:
Vonage
Topic:
A good sip trunking provider
On Jul 17, 2016 at 23:42:46

James44 Posted:
Which network
connection do you
use?
...

In The Forum:
Vonage
Topic:
Wireless Access Point plugged into switch
On Jul 13, 2016 at 22:55:00

jjatsk Posted:
We are renting a
few offices right
next door to our
main building. I
have a wireless
...

In The Forum:
Vonage
Topic:
Wireless Access Point plugged into switch
On Jul 09, 2016 at 12:00:54

Pman Posted:
Hello, While
Vonage has been a
great service over
the years, it is
time to part
...

In The Forum:
LNP – Local Number Portability
Topic:
Cannot port phone number to new carrier - repeated failures
On Jul 05, 2016 at 09:12:07

jbugz67 Posted:
We recently
purchased 5
Polycom VVX 300
phones from
Vonage, and have
regretted
...

In The Forum:
Vonage
Topic:
Nothing but problems with VVX300
On Apr 15, 2016 at 14:58:07

RichardPi Posted:
Hello, does
anybody recollect
how to get into
wifi password from
diggings router?
...

In The Forum:
Hard Wiring - Installation
Topic:
How to arrive at wifi password?
On Mar 31, 2016 at 02:39:07

RichardPi Posted:
Hello, does
anybody know how
to get into wifi
watchword from
home router?
...

In The Forum:
Hard Wiring - Installation
Topic:
How to be noised abroad wifi password?
On Mar 30, 2016 at 18:48:05

achow26 Posted:
BrettaMan, I am
having the same
problem. I do not
have the loopback
plug. I tried
...

In The Forum:
Hard Wiring - Installation
Topic:
Vonage issue with USTec UX-226
On Feb 16, 2016 at 14:13:37

alicesmith Posted:
I have used the
PBX phone system
in my new office.
I was very
confused about
phone
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Jan 29, 2016 at 01:49:14


Vonage VoIP Forums

Vonage In The News
Vonage Holdings Corp. Reports Fourth Quarter and Full Year 2013 Results

Carolyn Katz Elected to Board of Directors of Vonage Holdings Corp.

Syndication

Vonage Customer Reviews
Vonage vs. Time Warner Cable SoCal
Vonage vs. Time Warner Cable SoCal



Vonage UK Review
Vonage UK Review



Vonage Pros and Cons for 2006
Vonage Pros and Cons for 2006



Vonage, a VT2142 and a RTP300, My Experiences - A Detailed Review
Vonage, a VT2142 and a RTP300, My Experiences - A Detailed Review



Salt Lake City: impressions after several months
Salt Lake City: impressions after several months




Vonage Reviews


Post new topic   Reply to topic  Vonage® VoIP Forum - Vonage News, Reviews And Discussion » Vonage Forum Archive
Author Message
ajdedo
Vonage Forum Associate
Vonage Forum Associate


Joined: Jul 15, 2007
Posts: 13

PostPosted: Sun Jul 15, 2007 1:57 pm    Post subject: Does Motorola VT2542 reset settings when powered off? Reply with quote Back to top

Hi,

I've spent a lot of time setting up port forwarding and trying to reserve an IP for a specific MAC address. Everything seemed to be fine until I started having problems with my Internet connection.

I unplugged and replugged everything (Modem, Router, etc) and everything works fine again, however ALL MY SETTING seem to have disappeared!

So, Does the Motorola VT2542 reset to factory defaults when unplugged? And is there any way to avoid that?

Thanks. Smile
View user's profile Send private message
Darrell_G
Vonage Forum Evangelist
Vonage Forum Evangelist


Joined: Nov 05, 2005
Posts: 881

PostPosted: Sun Jul 15, 2007 2:45 pm    Post subject: Reply with quote Back to top

I have not experienced any resetting to factory defaults from a power failure or through manually disconnecting the power from my cable modem or the VT2542 itself. When the power resumes, the security settings and any other settings I've setup for the VT2542 are still intact.

In your instance, does it only happen when you lose internet connectivity due to your isp, or also when you manually disconnect the power from your VT2542? It seems alot of users are having this issue (loss of settings) when power connectivity is lost to the VT2542.

I've never heard of router settings being lost due to problems with your internet connection...Have you contacted Vonage about this?
View user's profile Send private message
ajdedo
Vonage Forum Associate
Vonage Forum Associate


Joined: Jul 15, 2007
Posts: 13

PostPosted: Sun Jul 15, 2007 3:13 pm    Post subject: Reply with quote Back to top

I know, I thought it was strange too. My 2 old Linksys which I don't use anymore, never did that.

It only happens when I unplug it. I've turned the power off to the VT2542 about 3 or 4 times in the last month, and I've lost my settings everytime.

Thankfully it doesn't happen when I lose my internet connection because of my ISP. That would be everyday!!
View user's profile Send private message
Darrell_G
Vonage Forum Evangelist
Vonage Forum Evangelist


Joined: Nov 05, 2005
Posts: 881

PostPosted: Wed Jul 18, 2007 9:01 am    Post subject: Reply with quote Back to top

Just to update to my previous post, I am now experiencing the loss of all settings with the rebooting of the VT2542. This was not previously the case when I would reboot the device. I don't know now why this is happening, but it is.

Did Vonage suggest to you to do a hard reset ( hold the reset button on the device for a minute) and then login to the device using the factory default "router" for the username and password, reapply your security settings and any other settings you had then reboot the device to see if your settings are still intact?
View user's profile Send private message
strongj
Full Forum Member
Full Forum Member


Joined: Jan 18, 2005
Posts: 67
Location: San Diego, CA

PostPosted: Wed Jul 18, 2007 11:19 pm    Post subject: Reply with quote Back to top

I lost all my settings when I unplugged mine today too. Any solution?
View user's profile Send private message
joeslick
Vonage Forum Associate
Vonage Forum Associate


Joined: Jul 03, 2007
Posts: 16

PostPosted: Fri Jul 27, 2007 3:21 pm    Post subject: Reply with quote Back to top

strongj wrote:
I lost all my settings when I unplugged mine today too. Any solution?


I too have and continue to lose settings when the router is unplugged.

I suggest everyone complain to Vonage. Insist on a case number and follow up every three days.

My case number has been open since the 17 of July 07.

P.S. It didn't do any good to replace the router (vt2542) they just send another defective one and I had to pay the 10 bucks to return the first defective router.

Crappy equipment/techsupport cannot be fixed here but at least you know you are not alone.
View user's profile Send private message
ecourt
New Forum Member
New Forum Member


Joined: Apr 16, 2006
Posts: 6

PostPosted: Mon Jul 30, 2007 7:34 am    Post subject: Reply with quote Back to top

I'm having the same problem with my VT2542

Just currious, do you guys use the default lan IP ?
I'm wondering if that is what's causing it to crash, and reset to defaults?

I notice that pulling up the lan info page, it takes several seconds (like 20), for the info to populate, and I suspect this is where the issue is.
View user's profile Send private message
joeslick
Vonage Forum Associate
Vonage Forum Associate


Joined: Jul 03, 2007
Posts: 16

PostPosted: Mon Jul 30, 2007 6:41 pm    Post subject: Reply with quote Back to top

ecourt wrote:
I'm having the same problem with my VT2542

Just currious, do you guys use the default lan IP ?
I'm wondering if that is what's causing it to crash, and reset to defaults?

I notice that pulling up the lan info page, it takes several seconds (like 20), for the info to populate, and I suspect this is where the issue is.


By default do you mean 192.168.15.1 for the gateway? Yes I use the default. I have 10 ip addresses assigned including three wireless laptops. My lan configuration page comes up almost instantly.
View user's profile Send private message
Darrell_G
Vonage Forum Evangelist
Vonage Forum Evangelist


Joined: Nov 05, 2005
Posts: 881

PostPosted: Mon Jul 30, 2007 9:00 pm    Post subject: Reply with quote Back to top

joeslick wrote:
ecourt wrote:
I'm having the same problem with my VT2542

Just currious, do you guys use the default lan IP ?
I'm wondering if that is what's causing it to crash, and reset to defaults?

I notice that pulling up the lan info page, it takes several seconds (like 20), for the info to populate, and I suspect this is where the issue is.


By default do you mean 192.168.15.1 for the gateway? Yes I use the default. My lan configuration page comes up almost instantly.


Ditto
View user's profile Send private message
ov10mech
New Forum Member
New Forum Member


Joined: Mar 18, 2006
Posts: 8

PostPosted: Sun Aug 05, 2007 9:46 am    Post subject: Yeah me too... Reply with quote Back to top

I have had my device reset to 100% factory settings twice now. It happens to me when I make a change to the router and (I) manually tell it to restart. Just pulling the power doesn't make it happen. Yesterday I wanted to turn the DHCP server off on the device so I could use another device on the network to provide more flexible DHCP services. I simply turned the DHCP server off. I wanted to restart the router to make sure the setting stuck. I couldn't connect to the device and ended up having to go back to the default IP and user name to get back into it.

So yes, they must have some kind of bug. I have opened a ticket with Vonage and pointed them to this thread to show it's more than just me. I would bet there is some firmware issue they need to fix.
View user's profile Send private message
Display posts from previous:   
Post new topic   Reply to topic

You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot vote in polls in this forum


All times are GMT - 5 Hours

Vonage Service Plans


Vonage VoIP Members
Members List Members
New JeffreyEr
New Today 0
Yesterday 0
Total 98573

Who Is On Site
Visitors 195
Members 0
Total 195


Vonage VoIP Forum Members:
Login Here
Not a Member? You can Register Here
As a registered member you will have access to the VoIP Speed Test, Vonage Service Announcements and post comments in the
Vonage VoIP Forums

Vonage Stock Price
Value: 6.65
Change:   N/A
Up to 15 Minute Delay

Site Search
 






†AK and HI residents pay $29.95 shipping. ††Limited time offer. Valid for residents of the United States (&DC), 18 years or older, who open new accounts. Offer good while supplies last and only on new account activations. One kit per account/household. Offer cannot be combined with any other discounts, promotions or plans and is not applicable to past purchases. Good while supplies last. Allow up to 2 weeks for shipping. Other restrictions may apply.

1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.

HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details.

** Certain call types excluded.

www.vonage-forum.com is not an official Vonage support website & is independently operated.
All logos and trademarks are property of their respective owners. All comments are property of their posters.
All other www.vonage-forum.com content is © Copyright 2002 - 2013 by 4Sight Media LLC.

Thinking of signing up for Vonage but have questions?
Business and Residential customers can call Toll Free 24 hours a day at: 1-888-692-8074
No Vonage Promotion Code or Coupon Codes are required at www.vonage.com to receive any special,
best Vonage cheap deals, free sign up offers or discounts.

[ | | | | | ]

Vonage Forum Site Maps

Vonage | VoIP Forum | How VoIP Works | Wiring and Installation Page Two | International Rate Plans 2 | Internet Phone
Promotion | Vonage Review | VoIP | Broadband Phone | Free Month | Rebate | Vonnage | Vontage | VoIP | Phone Service
Phone | llamadas ilimitadas a Mexico | Latest News | VoIP Acronyms | Deal | Philippines Globe Phone | Site Maps

The Vonage Forum provides the Vonage sign up Best Offer Promotion Deal.
If you are considering signing up for Vonage and have found our Vonage News, Customer Reviews, Forums
& all other parts of this site useful, please use our Vonage Sign up page.


Vonage VoIP Phone Service is redefining communications by offering consumers
& small business VoIP Internet phones, an affordable alternative to traditional phone service.
The Vonage VoIP Forum Generated This Page In: 0.79 Seconds and 327 Pages In The Last 60 Seconds
The Vonage VoIP Forum