Message Waiting will not shut off

Posts: 5 · New Forum Member Joined: Nov 26, 2006 Posts: 5

Hello all,

We are having problems with our phones always flashing showing there are Messages Waiting. We just switched phones, but the problem still exists. (went from a 5.8 mhz to a 6.0 digital phone) We are not hard wired - both phone sets were cordless.

Any ideas? We thought maybe the phones were the cause, but since it still happens with a brand new phone - I'm thinking not...

Holly

Posts: 4 · New Forum Member Joined: Mar 19, 2007 Posts: 4

Does this happen when there are no messages waiting to be heard? I have found that I had to actually delete messages before my cordless 8100 vtech stopped flashing.

Posts: 605 · Posted: Sun Jul 15, 2007 12:38 pm Post subject:

I know on my RT31P2 router i had to actually press * before hanging up to exit the VMS or the light would keep flashing.

Posts: 879 · Vonage Forum Evangelist Joined: Nov 05, 2005 Posts: 879

On my Motorola VT2542, saving or deleting the message is the only way to get the stuter tone and the blinking indicator on the device to stop.

Posts: 5 · New Forum Member Joined: Nov 26, 2006 Posts: 5

We've tried doing dummy calls just so we'd have something to delete. That has worked before - but not this time.

We have a LinkSys Router that Vonage sent us.

I'll keep trying - thanks!

Posts: 879 · Vonage Forum Evangelist Joined: Nov 05, 2005 Posts: 879

If your voicemail inbox is empty of any new messages that you have already saved or deleted, more than likely you will have to contact Vonage customer support to correct this.

Do you also get the stutter tone when you take the phone off the hook along with the blinking indicator?

Posts: 174 · Vonage Forum Master Joined: Jun 12, 2006 Posts: 174

It is also common to find that rebooting your adapter (I have a PAP2 now, but it has worked with others as well) will clear that out. Seems we get a "stuck" message light at least a few times a month (no stutter dialtone, by the way, just the flashing light). I pull the power cord to the adapter, count to 5, plug it back in, and presto -- flashing light is gone! Annoying? Yep, but I can live with it!