When Vonage Is Down, I Can't Connect To The Internet

Posts: 4777 · Vonage Forum **MVM** Joined: Aug 30, 2005 Posts: 4777

tmbeem wrote:

Steve48 wrote:

What I have is an APC model BE350R light duty UPS that I use to power only the modem and Vonage router in my system. It's designed to handle a much heavier load for 10 minutes or so. With this load it can stay on for hours. In your case, you'd want to add the Hawking box. I have a completely separate UPS to take care of my computer. That's a separate issue. The purpose of the UPS for my network is to assure that we don't lose phone service in an outage of reasonable length. It is, among other things, a WAF (wife acceptance factor).

I just looked at that model, and as it only has 3 UPS outlets (the other 3 are just surge protection), I'll either need two of them or get a device with at least 4 UPS outlets. (One for my cablemodem, VT2142, Hawking HBB1, and my living room telephone.)

I certainly wouldn't pay for two. You can always plug a small power strip into the USP to get 4 low power units working with it. However, I would tend not the have the telephone itself plugged into the UPS. I always keep one, simple analog phone in use in the house for emergencies, and brief "power burps" don't bother cordless phones and such the way they bother network devices.

Posts: 114 · Posted: Wed Jul 18, 2007 2:52 pm Post subject:

Steve48 wrote:

tmbeem wrote:

Steve48 wrote:

What I have is an APC model BE350R light duty UPS that I use to power only the modem and Vonage router in my system. It's designed to handle a much heavier load for 10 minutes or so. With this load it can stay on for hours. In your case, you'd want to add the Hawking box. I have a completely separate UPS to take care of my computer. That's a separate issue. The purpose of the UPS for my network is to assure that we don't lose phone service in an outage of reasonable length. It is, among other things, a WAF (wife acceptance factor).

I just looked at that model, and as it only has 3 UPS outlets (the other 3 are just surge protection), I'll either need two of them or get a device with at least 4 UPS outlets. (One for my cablemodem, VT2142, Hawking HBB1, and my living room telephone.)

I certainly wouldn't pay for two. You can always plug a small power strip into the USP to get 4 low power units working with it. However, I would tend not the have the telephone itself plugged into the UPS. I always keep one, simple analog phone in use in the house for emergencies, and brief "power burps" don't bother cordless phones and such the way they bother network devices.

Steve, thanks for your advice. I'd seen the advice of plugging in a small power strip into a UPS device but had wondered if that would have put too much strain on the UPS's battery.

If I may ask, why not have my digital phone plugged into the UPS as well? I'm just curious. I could always buy a cheap corded phone that doesn't need to be plugged into an electrical outlet. (I used to have one but sold it when I got Vonage and had to get an expandable cordless phone system.

Posts: 4777 · Vonage Forum **MVM** Joined: Aug 30, 2005 Posts: 4777

tmbeem wrote:

If I may ask, why not have my digital phone plugged into the UPS as well? I'm just curious. I could always buy a cheap corded phone that doesn't need to be plugged into an electrical outlet. (I used to have one but sold it when I got Vonage and had to get an expandable cordless phone system.

There's nothing wrong with doing that if the phone base is co-located with the network equipment; in fact, it's a good idea. Mine isn't.