BT divert to Vonage UK in France (One for the VOIP experts!)

Posts: 3 · New Forum Member Joined: Jul 11, 2007 Posts: 3

Hi everyone.

I'm not sure if anyone can be of any help but any advice on the matter below would be greatly appreciated as I can confirm Voip is not my specialist area.

Here is my situation:

1. I have a business in the UK, this business uses a BT business number/line and will continue to do so. The area code is for Reigate, Surrey (01737)

2. I have a home in France which I am in the middle of renovating.

3. I have a UK Vonage account with router (0208) extension (greater london)

Here is the solution I am after but I'm not sure of the in's and out's:

When in France, I wish to transfer my UK business number (01737) to my Vonage number (0208) (ideally, I'd like an 01737 Vonage number, but I’m not sure if available). Now I know through my BT line, I can divert my calls to another number when needed, so on that basis, I’m sure I can divert to the Voip number, as far as I'm aware.

I have read of people using the Vonage UK setup in France by plugging in their router but have not read anywhere about someone diverting a UK BT number to a UK Vonage number that is then used in France. Logically, I think it should work and this will then enable me to answer calls from my clients who call the UK BT number. However, what would the cost implications be? As far as I am aware, on divert I pay for the call from the BT line (my one) to what ever I have diverted to (e.g. a mobile). In this case, would it just be me paying for the 01737 number (bt) to the 0208 (voip) number each time someone calls? or would this be more expensive because I'm using the system in France and can BT pick up on this?

I know this all sounds pretty confusing but if any of the Voip members can help I would be so grateful!

Thanks

Posts: 328 · Vonage Forum Evangelist Joined: Dec 13, 2005 Posts: 328

As far as BT would be concerned, the forwarded call is nothing more than a call to London. The added link to France is over the public internet and BT would not see it at all.

Posts: 3 · New Forum Member Joined: Jul 11, 2007 Posts: 3

Hi Howie, thanks for the prompt reply. So do you see the setup as listed as working fine? I just have seen that Vonage now have redhill/reigate numbers (01737) which I could change the Voip number to. So in essence the call would be local to local call charge each time a client called me (what I'd pay on my BT diversion?) is that correct??

Posts: 328 · Vonage Forum Evangelist Joined: Dec 13, 2005 Posts: 328

I don't know what BT charges for calls, but my expectation would be that if you can call a number from your phone then the cost to divert an incoming call to the same number would be the same as if you called it yourself from your phone. Overall, the setup as you describe should work.

Posts: 182 · Posted: Wed Jul 11, 2007 2:32 pm Post subject:

Sounds like you understand it just fine.

You could change your Vonage number to an 01737 number, but you could also keep your 020 number and get a virtual 01737 number. That way you would still be a local call from London. If you receive a lot of calls from London, that might be desirable.

Voip makes all this stuff pretty cool and interesting. I have an 020 number and I live in Canada - and no one who calls me needs to know that (except to know that by London standards I seem to sleep in a lot and go to bed late Smile

- we're 7 hours behind London summer time).