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pmz2007
New Forum Member


Joined: Jul 09, 2007
Posts: 1
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I have a D-Link VWR and each time I make or receive a phone call, the wireless connection disconnects and I loose Internet access. Once I hang up the phone, the Internet connection resumes. Any suggestions? Thanks! |
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kdf55
Vonage Forum Evangelist


Joined: Jun 30, 2007
Posts: 366
Location: Highland, IL
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This post is a sticky in the Vonage Voip forum.
If you are having problems post the following
1. Your location 2. Your ISP name and type (cable, DSL, wireless etc) 3. Upload and download speeds 4. Modem make and model 5. Type of Vonage adapter used ie RT31P2 or PAP2 6. Setup of Network ie Modem---->Vonage Adapter-->PC 7. Issue you are experiencing ie dropped calls, choppy audio etc 8. Run this Voip Test: After the test has fully completed, in the Advanced Tab, click on "View Text" in the lower right hand corner. Copy-N-Paste that data into your post.
This will help you get the answers/resolution faster if you can post that first.... |
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mundy5
Member of the Week


Joined: Feb 28, 2005
Posts: 1179
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Are you using a 2.4 ghz cordless phone? if so, there is most likely interference between that and the VWR. |
_________________ St. Louis, MO Vonage Customer from February 2005 to May 2010 ISP: Charter Router: Linksys RT31P2 (blew up during electrical storm) |
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