Sign up
 Vonage  

       
 
Vonage Forum Menu

Vonage Forums
Vonage VoIP Forum
tplink Posted:
Im trying to add
my HT802 vonage
adapter to my home
network. I
currently have
...

In The Forum:
Hard Wiring - Installation
Topic:
Vonage behind switch
On Dec 05, 2016 at 06:35:11

DWSupport Posted:
After recent
Vonage update that
took place on the
4th and 5th of
Nov. E-mails with
...

In The Forum:
Vonage
Topic:
Voicemail Not Forwarding to Outlook Accounts
On Nov 10, 2016 at 12:23:26

peterlee Posted:
Had a call from a
Hospital in Ajax,
Ontario to my home
in
Scarborough, Onta
rio
...

In The Forum:
Vonage Canada
Topic:
Hospital Incoming call unable to connect
On Nov 08, 2016 at 11:59:50

TELLDOUG Posted:
I am looking for a
product that will
make my phone ring
louder so I can
hear using
...

In The Forum:
Vonage
Topic:
Looking for a ringer ameliorate
On Oct 26, 2016 at 09:21:30

HildBeft Posted:
You can recollect
password by
connecting the
router to your pc
and open the
browser
...

In The Forum:
Hard Wiring - Installation
Topic:
How to arrive at wifi password?
On Oct 20, 2016 at 05:05:49

HildBeft Posted:
Great tips..
Thanks for sharing
...

In The Forum:
Hard Wiring - Installation
Topic:
How to have Vonage and another land line?
On Oct 20, 2016 at 04:55:03

massrman Posted:
The devices are
available at
different price
margins , please
share your
estimated
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Sep 30, 2016 at 00:48:03

massrman Posted:
Hi these are most
commonly used SIP
PBX interops and
their
configuration
guides,
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Sep 30, 2016 at 00:37:45

Sammy00 Posted:
Has anyone setup a
W52p phone for
vonage? I have
a W52p with two
wireless handsets,
...

In The Forum:
Hard Wiring - Installation
Topic:
W52p Setup
On Aug 30, 2016 at 10:38:01

James44 Posted:
Hi, I am
looking for a good
Sip Trunking
provider in
Canada. they
should offer
...

In The Forum:
Vonage
Topic:
A good sip trunking provider
On Jul 17, 2016 at 23:42:46


Vonage VoIP Forums

Vonage In The News
Vonage Holdings Corp. Reports Fourth Quarter and Full Year 2013 Results

Carolyn Katz Elected to Board of Directors of Vonage Holdings Corp.

Syndication

Vonage Customer Reviews
Vonage vs. Time Warner Cable SoCal
Vonage vs. Time Warner Cable SoCal



Vonage UK Review
Vonage UK Review



Vonage Pros and Cons for 2006
Vonage Pros and Cons for 2006



Vonage, a VT2142 and a RTP300, My Experiences - A Detailed Review
Vonage, a VT2142 and a RTP300, My Experiences - A Detailed Review



Salt Lake City: impressions after several months
Salt Lake City: impressions after several months




Vonage Reviews


Post new topic   Reply to topic  Vonage® VoIP Forum - Vonage News, Reviews And Discussion » Vonage Forum Archive
Author Message
bestvoipbv
New Forum Member
New Forum Member


Joined: Jul 09, 2007
Posts: 1

PostPosted: Mon Jul 09, 2007 6:33 am    Post subject: VONAGE.COM voip phone service DEAL OR DUD? Reply with quote Back to top

I'm thinking of switching from Dallas TX - ATT.COM to Vonage Voip. However, Vonage seems tooo good to be true. Do you or do you know anyone that actually has Vonage Voip? If so, would you or they recommend the service to others. Word of mouth is more important to me vs. any website or commercial they can offer. Thanks in advance for taking the time to reply!! Bren













Best VOIP
View user's profile Send private message
kdf55
Vonage Forum Evangelist
Vonage Forum Evangelist


Joined: Jun 30, 2007
Posts: 373
Location: Highland, IL

PostPosted: Mon Jul 09, 2007 7:53 am    Post subject: Reply with quote Back to top

I have only had Vonage for about a month. Call quality is better than what I had on Verizon at half the cost.
The biggest concern is your internet connection and cable modem. Make sure they are up to date and compatible with Vonage. Your Vonage experience will only be as good as your internet connection.
View user's profile Send private message
roscopco
Vonage Forum MVM
Vonage Forum <b>MVM</b>


Joined: Nov 08, 2006
Posts: 1326

PostPosted: Mon Jul 09, 2007 3:06 pm    Post subject: Reply with quote Back to top

Vonage is a good deal, for me it is.
View user's profile Send private message
Steve48
Vonage Forum MVM
Vonage Forum <b>MVM</b>


Joined: Aug 30, 2005
Posts: 4777

PostPosted: Mon Jul 09, 2007 8:55 pm    Post subject: Reply with quote Back to top

There are a lot of people here in the forum who have used Vonage Voip for a long time. I have, and it's worked well for me. Read the postings here for awhile and you'll get very frank discussion about the virtues and shortcomings of Vonage.

_________________
Steve Gray
Orlando, FL
View user's profile Send private message
jfitzpa503
Full Forum Member
Full Forum Member


Joined: Jul 03, 2006
Posts: 69
Location: Portland, Oregon

PostPosted: Mon Jul 09, 2007 11:40 pm    Post subject: Reply with quote Back to top

I've been with Vonage for over a year. Excellent call quality, 0 issues.

_________________
Jake
Sr. Technical Support Professional, Associate Trainer and Quality Control Associate
View user's profile Send private message AIM Address
hwhankins
Vonage Forum Associate
Vonage Forum Associate


Joined: Jun 10, 2007
Posts: 14

PostPosted: Tue Jul 10, 2007 1:18 pm    Post subject: Reply with quote Back to top

Don't make the mistake of using Vonage, the company falsely advertises a 30 day money back guarantee. They won't honor it in any meaningful way. When you cancel they don't return the money to you by crediting it to your credit card, they credit it to your Vonage account. I've emailed their customer care about it but never received a response. They're either crooks or so badly run that getting what you're owed is next to impossible.
View user's profile Send private message
rgnok
Vonage Forum Master
Vonage Forum Master


Joined: Jun 12, 2006
Posts: 174

PostPosted: Tue Jul 10, 2007 2:01 pm    Post subject: Reply with quote Back to top

Customer service seems to be the BIGGEST issue people have. Sure, some have issues with quality and other things, but, again, customer service is the biggie.

I've had Vonage for more than a year -- I've got an iffy Internet connection at best (only option I have where I live), and I've been perfectly happy with Vonage service and it has saved ME a lot of money. The savings is bigger for some than others, it just depends on your situation.

I've needed to call customer service one time since I've been a customer -- was it a delight, with no problems? No. But it was far from a nightmare and, after a total of about 15 minutes of hold time, I got my issue resolved.

The best advice you've gotten in this thread is to hand around this forum and read for a bit . . . you will learn a lot about what you might expect if you switch!
View user's profile Send private message
RonRN18
Vonage Forum Associate
Vonage Forum Associate


Joined: May 23, 2005
Posts: 17
Location: Roseville, CA

PostPosted: Tue Jul 10, 2007 3:34 pm    Post subject: Reply with quote Back to top

I've been with Vonage for a little over 2 years and it has survived a couple moves and different Internet providers. I have been very happy with the quality and extremely happy with the added services (free caller-ID, call waiting, voicemail, etc...) I have found that I have issues with sending faxes though. I have to tell my fax machine to use "overseas mode" every time I want to fax something... I haven't found any relatively inexpensive fax machine that this setting can be made once and it ALWAYS stays in that mode... they all revert back to normal. I am about to make yet another Internet service provider change, this time to a 20 Mbps bidirectional FTTH (currently 8Mbps/768Kbps cable modem). I don't envision any issues. I did notice issues with phone quality when I had a lower upstream data rate... when I had a 256Kbps upload, I would get digital audio artifact from time to time... sporadic, but after increasing it to 768 Kbps, no problems. 256Kbps is plenty BUT is shared with other traffic and variances occur, dropping for tiny bits. Higher bandwidth raises that threshold. I've only had to contact customer service a couple times, and that has been to insure proper credit of referrals and that has been a total nightmare. While customer support is supposedly 24-hours, only a few of those hours are actually in the US by people that have any capacity to DO anything.

_________________
Ron Webb
View user's profile Send private message Visit poster's website
limey01
Vonage Forum Associate
Vonage Forum Associate


Joined: Mar 04, 2007
Posts: 12

PostPosted: Tue Jul 10, 2007 7:17 pm    Post subject: Reply with quote Back to top

I have Vonage in two USA locations, two ISPs, three different phone adaptors and all has worked well for over one year. As has been said, biggest prob seems to be calling Vonage help and cancelling service. I find ability to pick up voicemail by pc anywhere to be a great advantage. I'm still in the camp that supports using Vonage.
View user's profile Send private message
Display posts from previous:   
Post new topic   Reply to topic

You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot vote in polls in this forum


All times are GMT - 5 Hours

Vonage Service Plans


Vonage VoIP Members
Members List Members
New roberthn60
New Today 2
Yesterday 10
Total 99028

Who Is On Site
Visitors 103
Members 0
Total 103


Vonage VoIP Forum Members:
Login Here
Not a Member? You can Register Here
As a registered member you will have access to the VoIP Speed Test, Vonage Service Announcements and post comments in the
Vonage VoIP Forums

Vonage Stock Price
Value: 6.69
Change:   N/A
Up to 15 Minute Delay

Site Search
 






†AK and HI residents pay $29.95 shipping. ††Limited time offer. Valid for residents of the United States (&DC), 18 years or older, who open new accounts. Offer good while supplies last and only on new account activations. One kit per account/household. Offer cannot be combined with any other discounts, promotions or plans and is not applicable to past purchases. Good while supplies last. Allow up to 2 weeks for shipping. Other restrictions may apply.

1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.

HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details.

** Certain call types excluded.

www.vonage-forum.com is not an official Vonage support website & is independently operated.
All logos and trademarks are property of their respective owners. All comments are property of their posters.
All other www.vonage-forum.com content is © Copyright 2002 - 2013 by 4Sight Media LLC.

Thinking of signing up for Vonage but have questions?
Business and Residential customers can call Toll Free 24 hours a day at: 1-888-692-8074
No Vonage Promotion Code or Coupon Codes are required at www.vonage.com to receive any special,
best Vonage cheap deals, free sign up offers or discounts.

[ | | | | | ]

Vonage Forum Site Maps

Vonage | VoIP Forum | How VoIP Works | Wiring and Installation Page Two | International Rate Plans 2 | Internet Phone
Promotion | Vonage Review | VoIP | Broadband Phone | Free Month | Rebate | Vonnage | Vontage | VoIP | Phone Service
Phone | llamadas ilimitadas a Mexico | Latest News | VoIP Acronyms | Deal | Philippines Globe Phone | Site Maps

The Vonage Forum provides the Vonage sign up Best Offer Promotion Deal.
If you are considering signing up for Vonage and have found our Vonage News, Customer Reviews, Forums
& all other parts of this site useful, please use our Vonage Sign up page.


Vonage VoIP Phone Service is redefining communications by offering consumers
& small business VoIP Internet phones, an affordable alternative to traditional phone service.
The Vonage VoIP Forum Generated This Page In: 1.13 Seconds and 410 Pages In The Last 60 Seconds
The Vonage VoIP Forum