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DigGyp66
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Joined: Jun 15, 2006
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Location: Hartsville, SC

PostPosted: Sat Jul 07, 2007 12:11 pm    Post subject: Moving within area code, but not in local calling area Reply with quote Back to top

I've searched the forums, and I couldn't quite find the exact answer I'm looking for. Also, is the search function for the forums software disabled? All I could find was the Google search down on the right column...but I digress.

We are getting ready to move within our area code, but out of our current local calling area. As far as I can tell, Vonage needs us to update our billing and perhaps shipping addresses, and we should also update our E911 address.

Our main concern is this: Will we be a long distance call for people in our new town and a local call for family and friends in our old town?

For instance, we ported our cell phone numbers to a different company because the lack of service of our former provider in our new town. Although we did this, we will still have to change markets (and get new phone numbers) so our phones will be local calls in our new home.

I hope this makes sense.
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NateHoy
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Joined: Nov 01, 2005
Posts: 2257
Location: New England

PostPosted: Sat Jul 07, 2007 5:10 pm    Post subject: Reply with quote Back to top

Most likely, yes. Your Vonage number has a local calling area, and it's no different (larger or smaller) than any other local calling area. So people calling you from your new home are probably going to discover that your Vonage line is a long distance call.

If Vonage offers numbers in your new area, they will change the number for you. There is a one-time fee for this service.

You can also add a "Virtual Number" to your Vonage line and your old neighbors can call the old number and your new neighbors can call the new number and everyone in both areas has a local number to reach you.

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My Vonage Self-Help Guides: http://vonage.nmhoy.net
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†AK and HI residents pay $29.95 shipping. ††Limited time offer. Valid for residents of the United States (&DC), 18 years or older, who open new accounts. Offer good while supplies last and only on new account activations. One kit per account/household. Offer cannot be combined with any other discounts, promotions or plans and is not applicable to past purchases. Good while supplies last. Allow up to 2 weeks for shipping. Other restrictions may apply.

1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

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