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can''t get a dialtone using US box in UK
On Feb 09, 2012 at 17:25:55

Ikeman Posted:
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On Feb 09, 2012 at 17:11:49

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On Feb 09, 2012 at 10:35:05

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On Feb 03, 2012 at 10:27:48

rebus Posted:
This morning all
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On Feb 02, 2012 at 08:39:05

salytwo Posted:
Hello, I started
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On Feb 02, 2012 at 00:13:30

Stevebo Posted:
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Ricambi
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PostPosted: Fri Jul 06, 2007 4:11 pm    Post subject: Softphone outage -- again? Reply with quote Back to top

Anyone else experiencing a Softphone outage? This has been offline for the past 2 hours in North Carolina.
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mitbr
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PostPosted: Fri Jul 06, 2007 4:27 pm    Post subject: Re: Softphone outage -- again? Reply with quote Back to top

Ricambi wrote:
Anyone else experiencing a Softphone outage? This has been offline for the past 2 hours in North Carolina.


yep offline for last few hours here in Tampa Fl as well....not softphone but regular Vonage line
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spacezero
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PostPosted: Fri Jul 06, 2007 4:34 pm    Post subject: Softphone not working Reply with quote Back to top

I am in Chicago and my softphone is also not working.

I use another companies softphone on my ipaq ppc but I also tried using the Vonage one on my laptop and it also did not work. This is the first I have experienced this type of service problem but I have only been in Chicago for a week.
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gadgetfan
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PostPosted: Fri Jul 06, 2007 4:35 pm    Post subject: Regular Vonage line down in San Diego area Reply with quote Back to top

My regular Vonage line has been down since at least 2:00pm PDT in the San Diego, CA area.
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gadgetfan
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PostPosted: Fri Jul 06, 2007 4:48 pm    Post subject: Reply with quote Back to top

However, whether coincidence or not, I just rebooted my adapter and I'm back online.

Vonage's customer service line currently says that there's a known issue and they're working on it. Vague, I know, but that's what they say.
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spacezero
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PostPosted: Fri Jul 06, 2007 5:12 pm    Post subject: Softphone not working Reply with quote Back to top

I am back up now.

When in doubt reboot! or... In reboot we trust!
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Les_1946
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PostPosted: Fri Jul 06, 2007 5:47 pm    Post subject: Reply with quote Back to top

I haven't been able to call into my home phone for several hours. Outbound calls seem to work OK.

Does Vonage post and easy to find network/issues status anywhere, or must we deal with their Indian call center for even that info?
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NateHoy
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PostPosted: Fri Jul 06, 2007 9:07 pm    Post subject: Reply with quote Back to top

Les_1946 wrote:
Does Vonage post and easy to find network/issues status anywhere, or must we deal with their Indian call center for even that info?


Log into your Vonage account on the web, and look on the right-hand side for "Service Announcements". If they post anything, that's where it will be.

Not that it's kept fully up-to-date, but it IS easy to find. (grin)

_________________
Comcast Cable (3m down / 256k up) -> Linksys BEFCMU10 v2 (DOCSIS 1.0) -> WRT54G v4 ("Tomato" firmware) -> the rest of my network including a WRTP54G (Firmware: 5.01.04)
My Vonage Self-Help Guides: http://vonage.nmhoy.net
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