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jeddaisg Posted:
Hi all We have
a Vonage VOIP
system for our
office. Lately,
our call quality
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Ethernet Cable; Wiring schematic? 568-B?
On Feb 23, 2017 at 12:33:52

beast321 Posted:
I don't know if
you heard, that
many more
Dreamcast games
are opened up
recently.
...

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On Feb 15, 2017 at 21:16:51

Av8rix Posted:
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New adapter and router -- MAC change
On Jan 10, 2017 at 19:07:21

tplink Posted:
Im trying to add
my HT802 vonage
adapter to my home
network. I
currently have
...

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Topic:
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On Dec 05, 2016 at 06:35:11

DWSupport Posted:
After recent
Vonage update that
took place on the
4th and 5th of
Nov. E-mails with
...

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On Nov 10, 2016 at 12:23:26

peterlee Posted:
Had a call from a
Hospital in Ajax,
Ontario to my home
in
Scarborough, Onta
rio
...

In The Forum:
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Topic:
Hospital Incoming call unable to connect
On Nov 08, 2016 at 11:59:50

TELLDOUG Posted:
I am looking for a
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hear using
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On Oct 26, 2016 at 09:21:30

HildBeft Posted:
You can recollect
password by
connecting the
router to your pc
and open the
browser
...

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Hard Wiring - Installation
Topic:
How to arrive at wifi password?
On Oct 20, 2016 at 05:05:49

HildBeft Posted:
Great tips..
Thanks for sharing
...

In The Forum:
Hard Wiring - Installation
Topic:
How to have Vonage and another land line?
On Oct 20, 2016 at 04:55:03

massrman Posted:
The devices are
available at
different price
margins , please
share your
estimated
...

In The Forum:
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Topic:
IP PBX for small business
On Sep 30, 2016 at 00:48:03


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seattleusa
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PostPosted: Fri Jul 06, 2007 5:45 am    Post subject: V-Phone MAC Address Lost Reply with quote Back to top

I have the V-phone using a Vista laptop. I registered the V-phone MAC address with Vonage and used it a few times. I then bought a Vista computer, but I was able to do the "workaround" posted here. It worked well, but then when I logged in yesterday the Vonage screen said the V-phone is unregistered and I need to input the MAC address. I am overseas and don't have the paperwork that came with the V-phone. The MAC address doesn't show up anywhere on my computer or on the USB memory on the V-Phone device.

Because the V-phone is my only way of calling customer service I can only send out emails. I sent a couple emails (granted the first was only yesterday) but haven't heard back.

Does anyone know whether Vonage will have a record of the MAC address that was initially inputted? Anyone know how I can get them to respond by email? Thanks for any help you can provide.
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seattleusa
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PostPosted: Wed Jul 11, 2007 9:03 am    Post subject: Had to cancel service Reply with quote Back to top

Just a follow-up on my lost MAC address story. Terrible Vonage support continued. I couldn't call up because they had done a good job of making that impossible so I had to use email. They would respond with some cut and paste generic response after two, three or four days. I finally found www.mobivox.com and tried them out. At least I can get through on them from overseas. Lots of local country connections. I told Vonage to cancel my account and they told me I had to call their 800 number!!!! They had already asked me everything down to my blood type to get email support so they knew it was me. Needless to say I will just contest this on my next credit card statement and be done with this company forever. Good riddance. Jez what a relief.
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an_il1000
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Joined: May 28, 2007
Posts: 1

PostPosted: Thu Sep 27, 2007 6:17 pm    Post subject: Reg:Vphone MAC Reply with quote Back to top

hi,
as i understand you are not able to see the mac of vphone on windows vista. i have a suggestion it may help.
Connect the v phone to a windows xp system if can find one may in an internet parlor or in a library and go to "my computer" on the desktop where you can see a V icon. just below this icon it will display the mac.It's a 12 digit alphanumeric number(it consist of numbers 0 to 9 and alphabets A to E).
Give it a try may be you can get an access to windows Xp system from your neighbor or your friend.
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