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tplink Posted:
Im trying to add
my HT802 vonage
adapter to my home
network. I
currently have
...

In The Forum:
Hard Wiring - Installation
Topic:
Vonage behind switch
On Dec 05, 2016 at 06:35:11

DWSupport Posted:
After recent
Vonage update that
took place on the
4th and 5th of
Nov. E-mails with
...

In The Forum:
Vonage
Topic:
Voicemail Not Forwarding to Outlook Accounts
On Nov 10, 2016 at 12:23:26

peterlee Posted:
Had a call from a
Hospital in Ajax,
Ontario to my home
in
Scarborough, Onta
rio
...

In The Forum:
Vonage Canada
Topic:
Hospital Incoming call unable to connect
On Nov 08, 2016 at 11:59:50

TELLDOUG Posted:
I am looking for a
product that will
make my phone ring
louder so I can
hear using
...

In The Forum:
Vonage
Topic:
Looking for a ringer ameliorate
On Oct 26, 2016 at 09:21:30

HildBeft Posted:
You can recollect
password by
connecting the
router to your pc
and open the
browser
...

In The Forum:
Hard Wiring - Installation
Topic:
How to arrive at wifi password?
On Oct 20, 2016 at 05:05:49

HildBeft Posted:
Great tips..
Thanks for sharing
...

In The Forum:
Hard Wiring - Installation
Topic:
How to have Vonage and another land line?
On Oct 20, 2016 at 04:55:03

massrman Posted:
The devices are
available at
different price
margins , please
share your
estimated
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Sep 30, 2016 at 00:48:03

massrman Posted:
Hi these are most
commonly used SIP
PBX interops and
their
configuration
guides,
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Sep 30, 2016 at 00:37:45

Sammy00 Posted:
Has anyone setup a
W52p phone for
vonage? I have
a W52p with two
wireless handsets,
...

In The Forum:
Hard Wiring - Installation
Topic:
W52p Setup
On Aug 30, 2016 at 10:38:01

James44 Posted:
Hi, I am
looking for a good
Sip Trunking
provider in
Canada. they
should offer
...

In The Forum:
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Topic:
A good sip trunking provider
On Jul 17, 2016 at 23:42:46


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Toaster1
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PostPosted: Wed Jun 27, 2007 7:19 pm    Post subject: power is blinking red, device cannot connect to network Reply with quote Back to top

Some one please help me. My Vonage box has quit working on me all it does is show me a green ethernet light and a flashing red power light, no other lights are working. My devise is a VT2142. It has worked fine for the last couple of months I have had it. I was talking on the phone the other night and it just droped the call. I woke up and had no internet or phone. I called my internet provider and they said they experienced a power outage and they got my internet back up. The only thing that stinks is I have to bypass the Vonage box to be able to connect to the internet. So my internet connection is fine it must be a problem with the box. I spent three hours on the phone with tech support from Vonage and still no progress. I have done everything to troubleshoot this device with the help of the tech support center. They are actually in the process of sending me a new box. My set up is very basic My computer, cable modem and Vonage box. I believe when my internet company got me back online they assigned me a new IP address maybe the Vonage box is not picking up the new address. Hopefully someone has some advise for me I am a US Marine stationed in Okinawa Japan and my phone is really important to me to be able to keep in touch with my girlfriend back in the states.
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Darrell_G
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PostPosted: Wed Jun 27, 2007 7:43 pm    Post subject: Reply with quote Back to top

First off, thanks for all you do in defense of this country and I support you a 110%.

When the power was interrupted and restored, the VT2142 must have experienced a power surge that in effect "toasted" the device, no pun intended. Even if your ISP assigned you a new IP address, it would not cause the power light to blink red. There's really not much you can do until you receive your new device from Vonage.

Good Luck and God Bless.
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Toaster1
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PostPosted: Wed Jun 27, 2007 7:52 pm    Post subject: Thanks Darrel_G Reply with quote Back to top

The only thing that is fishy is there are other Marines down the hall in my barracks that experienced the red blinking light the morning of the power outage and all they did is reboot their devices and everything worked fine, why would mine be any different than theirs?
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Steve48
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PostPosted: Wed Jun 27, 2007 8:00 pm    Post subject: Reply with quote Back to top

Odd things happen when you get power burps. They got lucky and you didn't. I assume that the Vonage techs have had you re-boot everything several times, so we won't go there. Did they also have you do a hard re-set on the 2142? If not, press the reset button and hold it down for about 30 seconds. Then re-boot everything again. It's likely, though, that the techs have correctly diagnosed this one as a dead box.

Of course, it wouldn't hurt to try your box on one of your buddy's setups and vice-versa. That will eliminate any oddities involving your internet service.

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Steve Gray
Orlando, FL
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Darrell_G
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PostPosted: Wed Jun 27, 2007 9:00 pm    Post subject: Reply with quote Back to top

I, like Steve, was under the impression that the Vonage techs had you to reboot and or reset your Vonage device in their troubleshooting with you...thats why I didn't suggest the reboot and resetting of the device.
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sinceMay2004
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PostPosted: Thu Jun 28, 2007 1:02 am    Post subject: Reply with quote Back to top

The 2142 may not work as of the phone call to tech support because they may have already provisioned the new device on your account. You might be able to see the new device in your account under the move a number header.
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orient_guy
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PostPosted: Thu Jun 28, 2007 6:22 am    Post subject: Reply with quote Back to top

i would try mac clone
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