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KrazyKay
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Joined: Nov 23, 2004
Posts: 1

PostPosted: Mon Nov 22, 2004 8:18 pm    Post subject: Problems with Zone Alarm and Vonage Service Reply with quote Back to top

Please Help, I can NOT get my firewall to work right with Vonage service, I call out and it rings once then alerts me something is outgoing so I add it to zone as trusted then it keeps happening on a different ip, port or whatever you call that, why is this so hard to figure out? I have the free firewall so any help would be appreciated -- Thanks
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phish2420
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Joined: Oct 26, 2005
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PostPosted: Wed Oct 26, 2005 12:11 pm    Post subject: Vonage and Zone Alarm Reply with quote Back to top

Using Vonage with Zone Alarm can be a bit tricky. I have 2 NICS on my motherboard and this is what works for me:

1.) Cable Modem going into NIC #1 giving me a PUBLIC IP
2.) Vonage Terminal going into NIC #2 as a PRIVATE IP
3.) SHARE NIC #1's Internet Connection
4.) The Vonage Box on NIC #2 will pick up a PRIVATE IP from NIC #1.

Now here is what had me stumped for a few minutes:

The Vonage Box MUST be in the TRUSTED Zone on Zone Alarm.
I figure after I did that, it would work, since I was getting an IP and everything....but it didn't.

Then I had a stroke of genius and remembered that the Vonage Box is in the TRUSTED ZONE which begged the question:

How is this Vonage Box supposed to get out to the net when it is stuck in the Trusted Zone? Well....it can't.

You'll need to modify and/or create a rule in Zone Alarm in the INTERNET ZONE to allow the Private IP'd Vonage Box to get through. Now it works great.

Hope this helps someone!!

P.S. - These instructions are for Windows XP although it MAY work on other MS OS's as well.
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VonageTPA
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Joined: Jul 11, 2005
Posts: 1715
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PostPosted: Wed Oct 26, 2005 12:42 pm    Post subject: Reply with quote Back to top

Even easier would be to let the Vonage adapter (assuming you're using one with a router built in) act as a router like it's designed to do, and let the PC be a client of the router, like it's designed to do. I wouldn't trust a software firewall on an MS operating system to keep my PC safe. Hardware firewalls rule.

_________________
ISP: Varies depending where I'm at.
Vonage: Linksys RTP300
Router: IPCop 1.4.10
Phones: various
Total calls since Jul 24, 2005: 4,794 calls
Total Minutes since Jul 24, 2005: 25,552 minutes
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KDWycha
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Joined: Jan 19, 2005
Posts: 605
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PostPosted: Wed Oct 26, 2005 1:57 pm    Post subject: Reply with quote Back to top

Those software firewalls suck. Slow your download speeds too. I just use the internal windows firewall. Also the router acts as a firewall for all inbound traffic anyway. If you are not a do-do who installs spyware then you should have no problem with outbound. I would uninstall the ZoneAlarm and just use windows internal firewall.


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Kevin Wycha
Vonage Subscriber Since: Jan 17, 2005
Linksys RT31P2 Router/ATA
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Roadrunner TampaBay (10mb down/1mb up)
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Dancing w00t! Dancing
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DallasFlier
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Joined: Mar 03, 2005
Posts: 277
Location: Dallas, TX

PostPosted: Wed Oct 26, 2005 2:41 pm    Post subject: Reply with quote Back to top

VonageTPA wrote:
I wouldn't trust a software firewall on an MS operating system to keep my PC safe. Hardware firewalls rule.

Actually, you should run both. The hardware firewall will take care of most inbound attacks, but what it won't do is alert you if a virus or trojan gets in and starts trying to communicate outbound from your computer. You need a good software firewall for that. I run the full hardware SPI firewall on my WRT54G (much better than the ones in the Vonage routers) and then run ZoneAlarm Pro on the connected PC's. Of course, Vonage never sees anything having to do with ZoneAlarm.

_________________
TWC 20M/2M w/Moto DOCSIS 3 --> WRT54G v2 (Tomato F/W) --> 4 PC's, 2 wireless; 4 networked DirecTV boxes; PS3 (powerline wired) & Wii (wireless) VT2442 (routing OFF), RTP300 (routing OFF) & V-Portal - Total of 4 Vonage lines
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DallasFlier
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Posts: 277
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PostPosted: Wed Oct 26, 2005 2:50 pm    Post subject: Reply with quote Back to top

KDWycha wrote:
Those software firewalls suck. Slow your download speeds too. I just use the internal windows firewall. Also the router acts as a firewall for all inbound traffic anyway.


But Kevin, the internal Windows firewall IS a software firewall! Smile Just not a very good one! You're right, if your router has a hardware firewall, it takes care of inbound attack attempts for the most part. A *good* software firewall also monitors and will prevent a rogue process (in case you do get a virus or trojan) from sending outbound communications to the internet. Note that I say "a *good* software firewall", because the sucky Windows one won't! The internal firewall is virtually worthless if you have a hardware firewall. And ZoneAlarm Pro will not have any noticable effect on your software download speeds. I still get the full 8M benchmark speeds when I test my 8M line here - through ZoneAlarm and the WRT54G firewall.

_________________
TWC 20M/2M w/Moto DOCSIS 3 --> WRT54G v2 (Tomato F/W) --> 4 PC's, 2 wireless; 4 networked DirecTV boxes; PS3 (powerline wired) & Wii (wireless) VT2442 (routing OFF), RTP300 (routing OFF) & V-Portal - Total of 4 Vonage lines
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DannyBoy84
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Joined: Oct 23, 2005
Posts: 40
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PostPosted: Wed Oct 26, 2005 3:33 pm    Post subject: Reply with quote Back to top

Why not just use Vonage as an inline router as VonageTPA said. I have mine setup like this

Cable Modem > WRT54G router >Vonage Adaptor

I don't use the router on vonage's adaptor, just have it hooked to port 1 of my Linksys.

As for firewalls:

On my sister's laptop (wirelessly connected) I run the windows firewall as it's isn't online much, and when it is she just checks her email.

On my desktop, I run EZ Armor which basically a rebranded Zone Alarm, that's provided by Road Runner free.

I had EZ Armor loaded on the laptop but it just took to long to boot.

I had many problems with not being able to share files over my network with ZA, thus I uninstalled it.

Dan
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phish2420
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PostPosted: Wed Oct 26, 2005 4:02 pm    Post subject: Vonage and Zone Alarm Part 2 Reply with quote Back to top

Actually, I agree with some of you, and disagree with others.

I also feel that a "HARDWARE" Firewall/NAT Router is the best choice for most people....especially seeing as how the Vonage box acts as a router. If you have 1 NIC....that is the way to go...no doubt. And also use the Windows firewall for "extra" protection.

However........I've got Zone Alarm Pro 6....which allows you to set a lot of VERY specific rules, (almost like a hardware firewall), yet still protects my system just as well as a hardware firewall. I use ZA Pro not only for the firewall, but also for anti-spam, anti-adware, and also Virus Scanning (although I do not use this feature...I use NOD32 instead.) Anyway, the point is, ZA Pro does the job of SEVERAL different utilities...and thus in the end...uses fewer resources.

Also, I have an AMD Athlon 64 X2 Processor, so I've got 1 CPU CORE dedicated to system processes such as the firewall, along with 2 GB of RAM....so resources aren't much of an issue. And...using the 2 NICS with QoS still lets me get my 4 Megabits from my ISP while having my Vonage quality set at the highest quality with never 1 issue.

Now...I KNOW not everyone has 2 NICS....and not EVERYONE has a dual-core CPU. BUT......Considering those 2 points null and void, Zone Alarm is an excellent Firewall....especially the free version. Read some reviews. I'm not saying it is the BEST....Nor am I saying EVERYONE should use it.....but I've used it for YEARS now along with NAT firewalling and I've never had a major issue.

I suppose it is really a matter or preference, security, user friendliness and features/ability.

Please....use what you feel is best for your system. I just simply wanted to share my experience with getting ZA to work with Vonage on a Dual-NIC system......
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phish2420
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PostPosted: Wed Oct 26, 2005 4:06 pm    Post subject: Vonage and Zone Alarm Part 3 Reply with quote Back to top

Also, Zone Alarm Pro is NOT the most user friendly software firewall to use.

It does an EXCELLENT job.....but it helps to know a good deal about software firewalls.....firewalls in general, and ports, in order to use it successfully...and to it's full potential.
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VonageTPA
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Joined: Jul 11, 2005
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Location: Florida (usually)

PostPosted: Wed Oct 26, 2005 4:12 pm    Post subject: Reply with quote Back to top

DallasFlier wrote:
VonageTPA wrote:
I wouldn't trust a software firewall on an MS operating system to keep my PC safe. Hardware firewalls rule.

Actually, you should run both. The hardware firewall will take care of most inbound attacks, but what it won't do is alert you if a virus or trojan gets in and starts trying to communicate outbound from your computer. You need a good software firewall for that. I run the full hardware SPI firewall on my WRT54G (much better than the ones in the Vonage routers) and then run ZoneAlarm Pro on the connected PC's. Of course, Vonage never sees anything having to do with ZoneAlarm.


Some of us live a little more dangerous than others. Actually, I've yet to find a software firewall program which doesn't interfere with my applications, so I just do without & don't use the 'puter for anything other than work purposes. IE's disabled, e-mail is done on a laptop, and I only use trusted apps on here. Viruses/trojans can't come into your PC if you don't provide them points of entry (e-mail, peer-to-peer), and worms aren't going to make it past the hardware firewall.

_________________
ISP: Varies depending where I'm at.
Vonage: Linksys RTP300
Router: IPCop 1.4.10
Phones: various
Total calls since Jul 24, 2005: 4,794 calls
Total Minutes since Jul 24, 2005: 25,552 minutes
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