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boxpin Posted:
I did a lot of
reading this
evening and made a
simple change to
my Vonage account.
...

In The Forum:
Vonage
Topic:
Nobody can hear us when we call outside our home.
On Mar 21, 2010 at 22:34:43

boxpin Posted:
Vonage
VOIP When we
make calls from
our home to an
outside phone the
person
...

In The Forum:
Vonage
Topic:
Nobody can hear us when we call outside our home.
On Mar 21, 2010 at 22:10:38

d3st1ny Posted:
Just what it says,
ANYOBDY can access
my router
configuration
login. I've had
...

In The Forum:
Hard Wiring - Installation
Topic:
Remote Router Access
On Mar 21, 2010 at 19:30:29

Ronald Posted:
I have vonage call
center and want to
use the group
calling feature
but donot see
...

In The Forum:
VoIP Feature Wish List
Topic:
Group calling feature, donot see the button to make the call
On Mar 21, 2010 at 11:44:50

shure Posted:
Over the past two
days I've had this
problem. The
Internet
connection gets
knocked
...

In The Forum:
Vonage
Topic:
Internet connection knocks out when making a call
On Mar 20, 2010 at 18:44:02

dconnor Posted:
michael.tribolet@v
onage.com
...

In The Forum:
Vonage
Topic:
email address for president?
On Mar 20, 2010 at 14:35:04

mickey117 Posted:
Belkin enhanced
wireless N router.
...

In The Forum:
Vonage
Topic:
Modem slowing down internet.
On Mar 20, 2010 at 11:58:22

kmann Posted:
Michael Tribolet...
In The Forum:
Vonage
Topic:
email address for president?
On Mar 20, 2010 at 10:24:09

kmann Posted:
You'll need two
separate accounts.
One for each
number.
...

In The Forum:
Vonage
Topic:
Seperate login for the 2nd line?
On Mar 20, 2010 at 10:18:01

Gifted1 Posted:
I just ordered a
2nd line for my
son. Is there a
way that he can
log on and just
see his
...

In The Forum:
Vonage
Topic:
Seperate login for the 2nd line?
On Mar 20, 2010 at 01:57:37


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rebus
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Joined: Dec 04, 2004
Posts: 432
Location: Tampa Bay

PostPosted: Sun Jun 24, 2007 11:06 am    Post subject: Reply with quote Back to top

maryjane wrote:
I will still remain a Vonage Customer, I would rather put up with a little spam problem than pay all the extra's (taxes and surcharges and fees) via a non voip service

But Vonage is NOT the only VoIP carrier, by a long shot. Reading the reviews at DSLreports.com, it is clear that Vonage is not even considered the best for quality and reliability.
 
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maryjane
Vonage Forum Evangelist
Vonage Forum Evangelist


Joined: Dec 22, 2005
Posts: 409
Location: Michigan

PostPosted: Sun Jun 24, 2007 11:56 am    Post subject: Reply with quote Back to top

rebus wrote:
maryjane wrote:
I will still remain a Vonage Customer, I would rather put up with a little spam problem than pay all the extra's (taxes and surcharges and fees) via a non voip service

But Vonage is NOT the only VoIP carrier, by a long shot. Reading the reviews at DSLreports.com, it is clear that Vonage is not even considered the best for quality and reliability.
 


Correct! But why would one want to spend the extra money by signing up with another voip service when this one is working just fine. (for me anyway)

_________________
Location......Michigan
ISP...............Comcast
Voip..............Vonage
Router..........Linksys RTP300 FV1.00.60
Modem.........Motorola SB5100
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rebus
Vonage Forum Evangelist
Vonage Forum Evangelist


Joined: Dec 04, 2004
Posts: 432
Location: Tampa Bay

PostPosted: Sun Jun 24, 2007 7:32 pm    Post subject: Reply with quote Back to top

maryjane wrote:
Correct! But why would one want to spend the extra money by signing up with another voip service when this one is working just fine. (for me anyway)

Because it's a matter of principle.

Vonage sent spam to your friends, claiming you asked them to do it, without even asking your permission. That's blatant theft of your identity.

Doesn't that make you furious?

Alas.... as I predicted in an earlier post, most people will roll over and take it rather than clicking their mouse a few times to sign up with a competitor. $24.99/mo. (or less) is the rate for unlimited service with all the major players, even Ma Bell, so I don't know why you think it would cost you any more money.

If you are willing to roll over and let Vonage get away with it, that's your business. But keep in mind that is exactly why they pull these stunts with impunity-- because they know you won't do anything about it.
 
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maryjane
Vonage Forum Evangelist
Vonage Forum Evangelist


Joined: Dec 22, 2005
Posts: 409
Location: Michigan

PostPosted: Sun Jun 24, 2007 11:32 pm    Post subject: Reply with quote Back to top

rebus wrote:
maryjane wrote:
Correct! But why would one want to spend the extra money by signing up with another voip service when this one is working just fine. (for me anyway)

Because it's a matter of principle.

Vonage sent spam to your friends, claiming you asked them to do it, without even asking your permission. That's blatant theft of your identity.

Doesn't that make you furious?

Alas.... as I predicted in an earlier post, most people will roll over and take it rather than clicking their mouse a few times to sign up with a competitor. $24.99/mo. (or less) is the rate for unlimited service with all the major players, even Ma Bell, so I don't know why you think it would cost you any more money.

If you are willing to roll over and let Vonage get away with it, that's your business. But keep in mind that is exactly why they pull these stunts with impunity-- because they know you won't do anything about it.
 


I don't do referrals or rebates.. So it does not and has not effected my service in any way shape or form nor has Vonage compromised or abused my identity without my permission.

No prediction here.

_________________
Location......Michigan
ISP...............Comcast
Voip..............Vonage
Router..........Linksys RTP300 FV1.00.60
Modem.........Motorola SB5100
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roscopco
Vonage Forum MVM
Vonage Forum <b>MVM</b>


Joined: Nov 08, 2006
Posts: 1322

PostPosted: Mon Jun 25, 2007 5:55 am    Post subject: Reply with quote Back to top

Did any of you ask your friends first if they wanted to sign up with Vonage? Why would you give out your friends information if you hadn't asked them first?

I asked some friends if they wanted some information on vonage and they said no, the reason being, it isn't available in our area for a local number. I don't give out friends information unless I get permission.

I do agree that Vonage shouldn't have sent the email out as you the Vonage customer. I would think a good Spam blocker would have sent that to the trash bin right away.
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Sernovitz
New Forum Member
New Forum Member


Joined: Jun 22, 2007
Posts: 3

PostPosted: Mon Jun 25, 2007 8:34 am    Post subject: Reply with quote Back to top

That's just the point .. I did ask a few friends if they were interested. They were, so I sent them the offer using the Vonage form.

Vonage has no right to take those emails, and re-market to them 2.5 years later, using my name.
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HunterMcD
Vonage Forum Senior
Vonage Forum Senior


Joined: Aug 05, 2005
Posts: 114

PostPosted: Mon Jun 25, 2007 11:01 am    Post subject: Reply with quote Back to top

I had sent myself a referral email so I could send the link out to a few friends, I received the spam also. Funny thing is I quit Vonage over 1 year ago. They are defiantly keeping referral's emails so they can spam them. I've received tons of mail from them also asking me to rejoin Vonage. I am not even able to log in to my old Vonage account to remove the emails.

_________________
Cox 4Mbps/512kbps, Surfboard 5120 -> WRT54G (DD-WRT v.23 F/W) -> RTP300 (WAN)
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rebus
Vonage Forum Evangelist
Vonage Forum Evangelist


Joined: Dec 04, 2004
Posts: 432
Location: Tampa Bay

PostPosted: Mon Jun 25, 2007 12:19 pm    Post subject: Reply with quote Back to top

maryjane wrote:
I don't do referrals or rebates.. So it does not and has not effected my service in any way shape or form nor has Vonage compromised or abused my identity without my permission.

Ok, I accept that you have not been directly affected personally. But it should serve as a wakeup call, demonstrating the (lack of) ethics of the company with whom you're doing business.

A company that sends out spam saying, "Billy asked us to send this to you" when the reality is Billy NEVER did any such thing, is despicable. For anyone whose friends/family received the spam, sleep well tonight knowing Vonage flat out LIED to them, and used YOUR good name to do it.
 
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roscopco
Vonage Forum MVM
Vonage Forum <b>MVM</b>


Joined: Nov 08, 2006
Posts: 1322

PostPosted: Mon Jun 25, 2007 12:49 pm    Post subject: Reply with quote Back to top

You did at one time give them permission to send an invite to your friend because you wanted either to get free credits or just get your buddies hooked on Vonage. The question is, how long did you intend on Vonage to keep the information?

I would assume they would contact them once and that would be it.
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tglea
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Vonage Forum Evangelist


Joined: Nov 22, 2006
Posts: 430
Location: Nebraska

PostPosted: Mon Jun 25, 2007 1:45 pm    Post subject: Reply with quote Back to top

Does anyone have an email address for Vonage where these comments can be sent? Obviously a customer service email would produce nothing but if many people started sending emails about this to the right person, maybe somebody at Vonage will take notice.
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