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tplink Posted:
Im trying to add
my HT802 vonage
adapter to my home
network. I
currently have
...

In The Forum:
Hard Wiring - Installation
Topic:
Vonage behind switch
On Dec 05, 2016 at 06:35:11

DWSupport Posted:
After recent
Vonage update that
took place on the
4th and 5th of
Nov. E-mails with
...

In The Forum:
Vonage
Topic:
Voicemail Not Forwarding to Outlook Accounts
On Nov 10, 2016 at 12:23:26

peterlee Posted:
Had a call from a
Hospital in Ajax,
Ontario to my home
in
Scarborough, Onta
rio
...

In The Forum:
Vonage Canada
Topic:
Hospital Incoming call unable to connect
On Nov 08, 2016 at 11:59:50

TELLDOUG Posted:
I am looking for a
product that will
make my phone ring
louder so I can
hear using
...

In The Forum:
Vonage
Topic:
Looking for a ringer ameliorate
On Oct 26, 2016 at 09:21:30

HildBeft Posted:
You can recollect
password by
connecting the
router to your pc
and open the
browser
...

In The Forum:
Hard Wiring - Installation
Topic:
How to arrive at wifi password?
On Oct 20, 2016 at 05:05:49

HildBeft Posted:
Great tips..
Thanks for sharing
...

In The Forum:
Hard Wiring - Installation
Topic:
How to have Vonage and another land line?
On Oct 20, 2016 at 04:55:03

massrman Posted:
The devices are
available at
different price
margins , please
share your
estimated
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Sep 30, 2016 at 00:48:03

massrman Posted:
Hi these are most
commonly used SIP
PBX interops and
their
configuration
guides,
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Sep 30, 2016 at 00:37:45

Sammy00 Posted:
Has anyone setup a
W52p phone for
vonage? I have
a W52p with two
wireless handsets,
...

In The Forum:
Hard Wiring - Installation
Topic:
W52p Setup
On Aug 30, 2016 at 10:38:01

James44 Posted:
Hi, I am
looking for a good
Sip Trunking
provider in
Canada. they
should offer
...

In The Forum:
Vonage
Topic:
A good sip trunking provider
On Jul 17, 2016 at 23:42:46


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Post new topic   Reply to topic  Vonage® VoIP Forum - Vonage News, Reviews And Discussion » Vonage V-Phone & SoftPhone
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wsalopek
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Joined: Aug 04, 2005
Posts: 8

PostPosted: Wed Jun 20, 2007 12:23 am    Post subject: Import Softphone account into F1000? Reply with quote Back to top

Hi guys,

I have both a softphone account and an F1000.

I thought I had read some place that I could extract the settings out of my softphone account, and input them into the F1000, thereby being able to cancel the F1000 account, and use the F1000 for $10/month.

(I assume the softphone account can still be used, just not at the same time as the F1000?...doesn't really matter as I don't use the softphone much).

Can someone explain step-by-step how I get the settings out of the softphone and into the F1000?

Thanks...
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howiewifi
Vonage Forum Evangelist
Vonage Forum Evangelist


Joined: Dec 13, 2005
Posts: 330

PostPosted: Wed Jun 20, 2007 9:50 am    Post subject: Reply with quote Back to top

I think that you are running into one of the strange policies that Vonage runs with. If you have a Vonage Branded F1000, that was used with a main Vonage account, you CAN'T use it with a Vonage soft phone account. On the other hand, if you have a retail, unlocked F1000, F1000G, or F3000 (NOT Vonage branded), then you can put the soft phone information into the phone and it will work fine.

For what ever reason, Vonage treats soft phone accounts very differently from main accounts - the do tell you the details needed to program "any" device, and the don't let you use Vonage branded units that they sell for Vonage primary accounts.
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wsalopek
New Forum Member
New Forum Member


Joined: Aug 04, 2005
Posts: 8

PostPosted: Wed Jun 20, 2007 7:32 pm    Post subject: Reply with quote Back to top

Thanks Howie,

Yep...after I posted I did even more searching and found that a Vonage-branded F1000 will not work with the soft phone settings...too bad.

--

Bill

P.S.

Plus, I've been having a devil of a time getting my PocketPC running SJ Phone and the Vonage softphone settings to make any connection at all, while the F1000 connects to those same access points just fine.
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howiewifi
Vonage Forum Evangelist
Vonage Forum Evangelist


Joined: Dec 13, 2005
Posts: 330

PostPosted: Thu Jun 21, 2007 8:26 am    Post subject: Reply with quote Back to top

A Pocket PC with the Vonage setting "should" connect to Vonage, but it will normally not work very well as a phone. The biggest problem is hat these things are designed to connect to WiFi - exchange data, like e-mail, then drop off. To stay registered to Vonage - or to any Voip service - the WiFi radio needs to be active all the time, which will give you a battery life of just a few hours, plus it runs warm since it is using up the battery.

On the Cellular/WiFi PPC's, the sound for Voip also comes out of the wrong speaker (the PC speaker) instead of the ear piece where the cellular call sound comes out. These things should work somewhat for special use, but are not designed as WiFi Voip phones.
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