Sign up
 Vonage  

       
 
Vonage Forum Menu

Vonage Forums
Vonage VoIP Forum
IsaawUnace Posted:
does cialis work
as well as cialis
add.cgi buy
cialis cialis
the team <a
...

In The Forum:
Vonage
Topic:
Condition good pill instead of ed
On Dec 01, 2016 at 11:11:59

MatrickVop Posted:
buy cialis today
columbus oh
generic cialis
buy cialis online
registered users
...

In The Forum:
Vonage
Topic:
Classify miserly pills no means
On Nov 28, 2016 at 10:42:47

dracossumo Posted:
Ко
84;па&
#1085;иn
3; Tritel
пр
77;до
...

In The Forum:
Vonage
Topic:
&#1048;&#1085;&#1090;&#1077;&#1088;&
On Nov 27, 2016 at 23:00:39

DWSupport Posted:
After recent
Vonage update that
took place on the
4th and 5th of
Nov. E-mails with
...

In The Forum:
Vonage
Topic:
Voicemail Not Forwarding to Outlook Accounts
On Nov 10, 2016 at 12:23:26

peterlee Posted:
Had a call from a
Hospital in Ajax,
Ontario to my home
in
Scarborough, Onta
rio
...

In The Forum:
Vonage Canada
Topic:
Hospital Incoming call unable to connect
On Nov 08, 2016 at 11:59:50

TELLDOUG Posted:
I am looking for a
product that will
make my phone ring
louder so I can
hear using
...

In The Forum:
Vonage
Topic:
Looking for a ringer ameliorate
On Oct 26, 2016 at 09:21:30

HildBeft Posted:
You can recollect
password by
connecting the
router to your pc
and open the
browser
...

In The Forum:
Hard Wiring - Installation
Topic:
How to arrive at wifi password?
On Oct 20, 2016 at 05:05:49

HildBeft Posted:
Great tips..
Thanks for sharing
...

In The Forum:
Hard Wiring - Installation
Topic:
How to have Vonage and another land line?
On Oct 20, 2016 at 04:55:03

massrman Posted:
The devices are
available at
different price
margins , please
share your
estimated
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Sep 30, 2016 at 00:48:03

massrman Posted:
Hi these are most
commonly used SIP
PBX interops and
their
configuration
guides,
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Sep 30, 2016 at 00:37:45


Vonage VoIP Forums

Vonage In The News
Vonage Holdings Corp. Reports Fourth Quarter and Full Year 2013 Results

Carolyn Katz Elected to Board of Directors of Vonage Holdings Corp.

Syndication

Vonage Customer Reviews
Vonage vs. Time Warner Cable SoCal
Vonage vs. Time Warner Cable SoCal



Vonage UK Review
Vonage UK Review



Vonage Pros and Cons for 2006
Vonage Pros and Cons for 2006



Vonage, a VT2142 and a RTP300, My Experiences - A Detailed Review
Vonage, a VT2142 and a RTP300, My Experiences - A Detailed Review



Salt Lake City: impressions after several months
Salt Lake City: impressions after several months




Vonage Reviews


Post new topic   Reply to topic  Vonage® VoIP Forum - Vonage News, Reviews And Discussion » Vonage Forum Archive
Author Message
nicegurl
Vonage Forum Senior
Vonage Forum Senior


Joined: Apr 13, 2007
Posts: 102
Location: Atlantic Beach, NY

PostPosted: Fri Jun 22, 2007 12:57 pm    Post subject: Reply with quote Back to top

i usually call 9am eastern time. i did say they have improved a lot in terms of their communication skills, they now speak better english compared before ergo problems are faster resolved since we both understand each other. being "nice" has vast meanings..really would depend on the situation. of course we rather have our problems resolved than having people who are nice but cant help us.

what you've been saying about Vonage customer service mirrors your experience with them. and of course if im in your shoes i would feel terrible as well. if you have problems with your aaccount try to reach account management for faster resolution
View user's profile Send private message
losingmind
New Forum Member
New Forum Member


Joined: Jun 19, 2007
Posts: 8

PostPosted: Sun Jun 24, 2007 5:56 pm    Post subject: Reply with quote Back to top

LOL!...thank you for the humor - I needed that one this gloomy depression riddled sunday...apparently the number i posted earlier is a corporate number (a last ditch number if you call in to cancel) - spent 40 mins on my cell phone with tech level III; who was no more advanced then the India tech people, but did have a nice southern drawl..his best suggestion after rebooting, and blaming my modem?! was to advance the ticket to their engineers?!..ducky..never heard anything - but did receive an email with a ticket number..some good that'll do when i have to call back - im sure. What a racket!

3 companys that will always generate positive revenue:
1) Airline Company (govt. will always bail you out)
2) Car Manufacturer (govt. will always bail you out)
3) Telecom company (stick your users with unreliable ass service, and advertise the hell out of your product!)

I got a bridge to sell if anyones interested!!??..hahaha..im going back to drinking..
View user's profile Send private message
danielbo
Full Forum Member
Full Forum Member


Joined: Mar 09, 2007
Posts: 61

PostPosted: Sun Jun 24, 2007 8:05 pm    Post subject: Reply with quote Back to top

I believe it wont be long before they knock up off of here. Why didn't you ask me, I would have given you a ticket number. I have a couple of them, and unsure what they are used for. Now when you call and ask about the ticket number, they will say "Yes Sir, we do see you have a ticket number" then dead air, Then you will ask "What is that for? the answer is "Sir, this means they are working on it" GOOD LUCK!
On the help side, I lowered my band with to see if that would help. I was unsure of raising it or lowering. I started with lowering it, no one has called. It must worked, didn't drop a call all day. I have two lines, we will see what happened tomorrow, It should be a little bit busier. If this drops a call, I am going to raise it to the max. It just really gets me mad when I am on an important call and they are going on and on and they cant here a word I am saying. It just like talking to the other half here at home.
It should be a busy day tomorrow and I really hope the calls work. After a while, I will give them my Cell phone number. Thats not cheap, and by the time you add that price to what I am paying for Voip, It is more then a regular phone bill. I might use one or two of the features, but the telephone has packages too.
Let me know if you find out anything, when it works it is great. Did you read where that guy went on and on about the great service? You can tell he is a newbee.

_________________
danielbo
View user's profile Send private message
losingmind
New Forum Member
New Forum Member


Joined: Jun 19, 2007
Posts: 8

PostPosted: Tue Jun 26, 2007 10:54 pm    Post subject: Reply with quote Back to top

ZOMG!....#1 - if you are experiencing problems similar to mine that originated around the beginning of May, seemingly coinsiding with a Microsoft upgrade - completely reinstall your modem (push the reset button and go from square 1). It seems to reset the packet refresh rate, and works flawlessly now at this point i am happy to report. #2 - should you need to utilize their level III tech support and by some odd grace they revert your ticket to the engineering level - all those guys work 8-5p EST. bankers hours...soo - if your on the west coast (like me, and work bankers hours as well) good luck. I told the level III tech he better email me or I was going to call back and cancel this time for real - spent about 2 days exchanging emails with a knowlegable fellow that never asked me to rush home and make a lame ass call; or wake up early in the morning to call them on their time. He had given me directions to reset the port forwarding on the modem, and packet handling. Doing this crapped my modem out - and was left with no choice but to dig the Qwest welcome package outta the dusty tech boxes. While this may not be the hghest tech resolution - it couldn't hurt.

Here's some information that took an email string longer then my arm to get:: (even though i was never able to track down the RTP protocol..typo?)

Your Vonage device listens for SIP packets on port 10000. The port range for RTP packets (audio) is 10050-10150. One of my colleagues actually uses a similar modem with his FIOS service and the port forwarding worked for his Vonage service. Also you will need to set your Vonage device for a static IP. If you want to setup QoS as well give priority to RTP packets but personally I would see if the port forwarding works on its own first


-May life find you living your dreams...
View user's profile Send private message
Display posts from previous:   
Post new topic   Reply to topic

You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot vote in polls in this forum


All times are GMT - 5 Hours

Vonage Service Plans


Vonage VoIP Members
Members List Members
New martaxx4
New Today 7
Yesterday 5
Total 98993

Who Is On Site
Visitors 122
Members 0
Total 122


Vonage VoIP Forum Members:
Login Here
Not a Member? You can Register Here
As a registered member you will have access to the VoIP Speed Test, Vonage Service Announcements and post comments in the
Vonage VoIP Forums

Vonage Stock Price
Value: 6.49
Change:   N/A
Up to 15 Minute Delay

Site Search
 






†AK and HI residents pay $29.95 shipping. ††Limited time offer. Valid for residents of the United States (&DC), 18 years or older, who open new accounts. Offer good while supplies last and only on new account activations. One kit per account/household. Offer cannot be combined with any other discounts, promotions or plans and is not applicable to past purchases. Good while supplies last. Allow up to 2 weeks for shipping. Other restrictions may apply.

1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.

HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details.

** Certain call types excluded.

www.vonage-forum.com is not an official Vonage support website & is independently operated.
All logos and trademarks are property of their respective owners. All comments are property of their posters.
All other www.vonage-forum.com content is © Copyright 2002 - 2013 by 4Sight Media LLC.

Thinking of signing up for Vonage but have questions?
Business and Residential customers can call Toll Free 24 hours a day at: 1-888-692-8074
No Vonage Promotion Code or Coupon Codes are required at www.vonage.com to receive any special,
best Vonage cheap deals, free sign up offers or discounts.

[ | | | | | ]

Vonage Forum Site Maps

Vonage | VoIP Forum | How VoIP Works | Wiring and Installation Page Two | International Rate Plans 2 | Internet Phone
Promotion | Vonage Review | VoIP | Broadband Phone | Free Month | Rebate | Vonnage | Vontage | VoIP | Phone Service
Phone | llamadas ilimitadas a Mexico | Latest News | VoIP Acronyms | Deal | Philippines Globe Phone | Site Maps

The Vonage Forum provides the Vonage sign up Best Offer Promotion Deal.
If you are considering signing up for Vonage and have found our Vonage News, Customer Reviews, Forums
& all other parts of this site useful, please use our Vonage Sign up page.


Vonage VoIP Phone Service is redefining communications by offering consumers
& small business VoIP Internet phones, an affordable alternative to traditional phone service.
The Vonage VoIP Forum Generated This Page In: 0.78 Seconds and 510 Pages In The Last 60 Seconds
The Vonage VoIP Forum