Sign up
 Vonage  

       
 
Vonage Forum Menu

Vonage Forums
Vonage VoIP Forum
Sobfrody Posted:
Kourtney
Kardashian and
Justin Bieber were
spotted hanging
out collectively
...

In The Forum:
Hard Wiring - Installation
Topic:
Is Kris Jenner Thinking About Marrying Boyfriend Corey Gambl
On Jun 26, 2017 at 16:26:06

mikebrown Posted:
Hello, I think
you should consult
it with the Expert
they can surely
help you
...

In The Forum:
Hard Wiring - Installation
Topic:
Hardwiring in a Rental House
On Jun 24, 2017 at 04:15:34

Haniltery Posted:
For wipe call
history also some
of the offline, in
gengral , it
usually apply to
...

In The Forum:
Vonage
Topic:
How to Delete call history from online account?
On May 09, 2017 at 01:14:26

diana87 Posted:
You have to use
VPN service to
bypass
Geo-restrictions
and get free
access while
...

In The Forum:
Vonage
Topic:
Recent calling problem from Egypt
On May 02, 2017 at 12:28:06

dconnor Posted:
What is the main
number on the
account? And
which one is the
virtual number?
...

In The Forum:
Vonage UK
Topic:
How do you call 999
On Apr 27, 2017 at 13:52:02

Trafford Posted:
Seems like a
simple
question. We
rely exclusively
on a Vonage system
for our
...

In The Forum:
Vonage UK
Topic:
How do you call 999
On Apr 27, 2017 at 05:42:50

diazou Posted:
Hello, It's
compatible with
Android your phone
software
? Thanks!
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Mar 28, 2017 at 07:42:33

jeddaisg Posted:
Hi all We have
a Vonage VOIP
system for our
office. Lately,
our call quality
...

In The Forum:
Vonage
Topic:
Ethernet Cable; Wiring schematic? 568-B?
On Feb 23, 2017 at 12:33:52

beast321 Posted:
I don't know if
you heard, that
many more
Dreamcast games
are opened up
recently.
...

In The Forum:
Fax - Tivo - Alarms
Topic:
Using phone as a dial up modem for Dreamcast Gaming
On Feb 15, 2017 at 21:16:51

Av8rix Posted:
...
In The Forum:
Vonage
Topic:
New adapter and router -- MAC change
On Jan 10, 2017 at 19:07:21


Vonage VoIP Forums

Vonage In The News
Vonage Holdings Corp. Reports Fourth Quarter and Full Year 2013 Results

Carolyn Katz Elected to Board of Directors of Vonage Holdings Corp.

Syndication

Vonage Customer Reviews
Vonage vs. Time Warner Cable SoCal
Vonage vs. Time Warner Cable SoCal



Vonage UK Review
Vonage UK Review



Vonage Pros and Cons for 2006
Vonage Pros and Cons for 2006



Vonage, a VT2142 and a RTP300, My Experiences - A Detailed Review
Vonage, a VT2142 and a RTP300, My Experiences - A Detailed Review



Salt Lake City: impressions after several months
Salt Lake City: impressions after several months




Vonage Reviews


Post new topic   Reply to topic  Vonage® VoIP Forum - Vonage News, Reviews And Discussion » Vonage Forum Archive
Author Message
lethal
New Forum Member
New Forum Member


Joined: Jun 18, 2007
Posts: 4

PostPosted: Mon Jun 18, 2007 12:42 am    Post subject: WRTP54G dropping internet and phone line. major issue Reply with quote Back to top

Well my WRTP54G router, that i have had for 1.5years is finally acting up.

Every 2hours or so it will totally start to wig out, lights will start flashing, and then it will drop my internet connection and my phone line. i would have to manually restart the modem for the phone line to start working again. it just disconnects me from the internet. its not my cable modem or ISP ive tried without modem and everything works fine.

I've called Vonage to do firmware upgrade, and once they did that, it still drops internet connection. for some reason when they did upgrade, i had version 1.00.62...then upgraded to 6.00..something..then after restart the modem it went back to 1.00.62. but the guy said at there end the router says its been upgraded. or whatever.

now im in desperate need of some help. i have DNS setting set to 4.2.2.2. 4..2.2.3/4/. but ive had those settings for a long time for about 1.5 years so iono what else to do.

any help is appreciated. i will reply back to any questions. thanks
View user's profile Send private message
Darrell_G
Vonage Forum Evangelist
Vonage Forum Evangelist


Joined: Nov 05, 2005
Posts: 881

PostPosted: Mon Jun 18, 2007 7:31 am    Post subject: Reply with quote Back to top

If your WRTP54G has started dropping your internet connection along with your phone line and the cable modem is not the issue, it's definitely time for a new adapter. Since your device is out of warranty, Vonage more than likely will not replace the device for free. If you would like to continue with a phone adapter and router all-in-one, I would recommend to you the Motorola VT2542 that Vonage offers. Contact Vonage support in regards to the purchase of the VT2542 as a replacement for the defective WRTP54G.

Are you sure those DNS settings are correct? Where exactly did you get those numbers from?
View user's profile Send private message
lethal
New Forum Member
New Forum Member


Joined: Jun 18, 2007
Posts: 4

PostPosted: Mon Jun 18, 2007 11:37 am    Post subject: Reply with quote Back to top

hey thanks for the reply.

i got those dns settings from Vonage, when i wasnt able to connect to the internet. and also my internet went really slow 6months ago so someone posted some settings and it worked magically.
View user's profile Send private message
lethal
New Forum Member
New Forum Member


Joined: Jun 18, 2007
Posts: 4

PostPosted: Mon Jun 18, 2007 2:32 pm    Post subject: Reply with quote Back to top

so i just got off the phone with Vonage for the 4th time. they said now it might be the router, and they want me to replace it.

what other Vonage routers do you recommand. linksys or the motorola ones?
View user's profile Send private message
NateHoy
Vonage Forum MVM
Vonage Forum <b>MVM</b>


Joined: Nov 01, 2005
Posts: 2257
Location: New England

PostPosted: Thu Jun 28, 2007 5:21 am    Post subject: Reply with quote Back to top

I'd get a separate router, like the Linksys WRT54GL (which has been very adequately serving my network for over two years now with nary a hitch).

If you do that, you might even find that your WRTP54G can still serve as a Vonage-only adapter. Once you take the routing load off the WRTP54G, it's a good unit. Of course, this assumes your WRTP54G is not outright defective.

Even if it is, you are better off replacing it with something simpler like a PAP, and getting a separate router.

_________________
Comcast Cable (3m down / 256k up) -> Linksys BEFCMU10 v2 (DOCSIS 1.0) -> WRT54G v4 ("Tomato" firmware) -> the rest of my network including a WRTP54G (Firmware: 5.01.04)
My Vonage Self-Help Guides: http://vonage.nmhoy.net
View user's profile Send private message
orient_guy
Vonage Forum Junior
Vonage Forum Junior


Joined: May 27, 2007
Posts: 35

PostPosted: Thu Jun 28, 2007 6:12 am    Post subject: Reply with quote Back to top

your device might have been flashed with a new firmware which is actually still under beta testing. try hard resetting your device (press the reset button for 30 sec). do this three times. this will restore the device to factory defaults and to the last known working firmware
View user's profile Send private message
NateHoy
Vonage Forum MVM
Vonage Forum <b>MVM</b>


Joined: Nov 01, 2005
Posts: 2257
Location: New England

PostPosted: Thu Jun 28, 2007 6:56 am    Post subject: Reply with quote Back to top

That is possible. The 5.x firmware release seems to have caused a lot of people problems.

My WRTP54G is running it, but I'm only using my WRTP54G as a Vonage device and a dumb switch; I have a separate router. So the new firmware doesn't cause me any problems.

I tried a few factory resets and it remained at 5.01.04. I think you have to call Vonage support to get your device reverted back to the 1.00.62 firmware.

_________________
Comcast Cable (3m down / 256k up) -> Linksys BEFCMU10 v2 (DOCSIS 1.0) -> WRT54G v4 ("Tomato" firmware) -> the rest of my network including a WRTP54G (Firmware: 5.01.04)
My Vonage Self-Help Guides: http://vonage.nmhoy.net
View user's profile Send private message
Display posts from previous:   
Post new topic   Reply to topic

You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot vote in polls in this forum


All times are GMT - 5 Hours

Vonage Service Plans


Vonage VoIP Members
Members List Members
New jonivy2
New Today 3
Yesterday 11
Total 100942

Who Is On Site
Visitors 154
Members 0
Total 154


Vonage VoIP Forum Members:
Login Here
Not a Member? You can Register Here
As a registered member you will have access to the VoIP Speed Test, Vonage Service Announcements and post comments in the
Vonage VoIP Forums

Vonage Stock Price
Value:
Change:   
Up to 15 Minute Delay

Site Search
 






†AK and HI residents pay $29.95 shipping. ††Limited time offer. Valid for residents of the United States (&DC), 18 years or older, who open new accounts. Offer good while supplies last and only on new account activations. One kit per account/household. Offer cannot be combined with any other discounts, promotions or plans and is not applicable to past purchases. Good while supplies last. Allow up to 2 weeks for shipping. Other restrictions may apply.

1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.

HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details.

** Certain call types excluded.

www.vonage-forum.com is not an official Vonage support website & is independently operated.
All logos and trademarks are property of their respective owners. All comments are property of their posters.
All other www.vonage-forum.com content is © Copyright 2002 - 2013 by 4Sight Media LLC.

Thinking of signing up for Vonage but have questions?
Business and Residential customers can call Toll Free 24 hours a day at: 1-888-692-8074
No Vonage Promotion Code or Coupon Codes are required at www.vonage.com to receive any special,
best Vonage cheap deals, free sign up offers or discounts.

[ | | | | | ]

Vonage Forum Site Maps

Vonage | VoIP Forum | How VoIP Works | Wiring and Installation Page Two | International Rate Plans 2 | Internet Phone
Promotion | Vonage Review | VoIP | Broadband Phone | Free Month | Rebate | Vonnage | Vontage | VoIP | Phone Service
Phone | llamadas ilimitadas a Mexico | Latest News | VoIP Acronyms | Deal | Philippines Globe Phone | Site Maps

The Vonage Forum provides the Vonage sign up Best Offer Promotion Deal.
If you are considering signing up for Vonage and have found our Vonage News, Customer Reviews, Forums
& all other parts of this site useful, please use our Vonage Sign up page.


Vonage VoIP Phone Service is redefining communications by offering consumers
& small business VoIP Internet phones, an affordable alternative to traditional phone service.
The Vonage VoIP Forum Generated This Page In: 1.77 Seconds and 290 Pages In The Last 60 Seconds
The Vonage VoIP Forum