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tplink Posted:
Im trying to add
my HT802 vonage
adapter to my home
network. I
currently have
...

In The Forum:
Hard Wiring - Installation
Topic:
Vonage behind switch
On Dec 05, 2016 at 06:35:11

DWSupport Posted:
After recent
Vonage update that
took place on the
4th and 5th of
Nov. E-mails with
...

In The Forum:
Vonage
Topic:
Voicemail Not Forwarding to Outlook Accounts
On Nov 10, 2016 at 12:23:26

peterlee Posted:
Had a call from a
Hospital in Ajax,
Ontario to my home
in
Scarborough, Onta
rio
...

In The Forum:
Vonage Canada
Topic:
Hospital Incoming call unable to connect
On Nov 08, 2016 at 11:59:50

TELLDOUG Posted:
I am looking for a
product that will
make my phone ring
louder so I can
hear using
...

In The Forum:
Vonage
Topic:
Looking for a ringer ameliorate
On Oct 26, 2016 at 09:21:30

HildBeft Posted:
You can recollect
password by
connecting the
router to your pc
and open the
browser
...

In The Forum:
Hard Wiring - Installation
Topic:
How to arrive at wifi password?
On Oct 20, 2016 at 05:05:49

HildBeft Posted:
Great tips..
Thanks for sharing
...

In The Forum:
Hard Wiring - Installation
Topic:
How to have Vonage and another land line?
On Oct 20, 2016 at 04:55:03

massrman Posted:
The devices are
available at
different price
margins , please
share your
estimated
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Sep 30, 2016 at 00:48:03

massrman Posted:
Hi these are most
commonly used SIP
PBX interops and
their
configuration
guides,
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Sep 30, 2016 at 00:37:45

Sammy00 Posted:
Has anyone setup a
W52p phone for
vonage? I have
a W52p with two
wireless handsets,
...

In The Forum:
Hard Wiring - Installation
Topic:
W52p Setup
On Aug 30, 2016 at 10:38:01

James44 Posted:
Hi, I am
looking for a good
Sip Trunking
provider in
Canada. they
should offer
...

In The Forum:
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Topic:
A good sip trunking provider
On Jul 17, 2016 at 23:42:46


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Laureltn
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Posts: 220

PostPosted: Thu Jun 14, 2007 9:38 am    Post subject: Caller ID & Beeps are Back Reply with quote Back to top

My friends are getting sick of the beeps. We've been plagued with them from the day we got Vonage some 3+ years ago. But I'm really tired of them telling me it sounds like a 2-year-old playing with the touchtone phone every 30 seconds. I've called support about the beeps at least six times and was one of the first people to report it. I'm at my wit's end on what to do to make it resolve!

Also, about three days ago, Caller ID info changed. What was coming up as "John Smith" and has forever (one of my best friends) is now coming up just the city and state "Valdosta, GA" What was coming up as PCS Phone GA is now coming up as "GA Wireless." Ditto Verizon here in Tennessee. Anybody else noticing this? Trying to avoid a call to customer care.

Laurel
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Darrell_G
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Posts: 881

PostPosted: Thu Jun 14, 2007 10:24 am    Post subject: Reply with quote Back to top

No explanation for the beeps, I've never experienced that issue before. I wonder if replacing the adapter would solve the problem...has Vonage suggested that to you? Which adapter do you have and how long have you had it?

As for the caller ID info for landline numbers, the name of the caller has been replaced with city and state and cell calls are now displaying as you have described.
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Laureltn
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Posts: 220

PostPosted: Thu Jun 14, 2007 10:50 am    Post subject: Reply with quote Back to top

device is RT31P2 linksys. I can't even remember but I think we started with a Cisco router, did the moto, did another linksys. we've had a maybe four different since we started back all those years ago. Always had the beeps, regardless of the router. they come and they go.

Man, that is very disappointing if this is what "caller id" is going to. Giving me a city and a state is not nearly as useful as giving me the name of my caller. Got a call from a local state agency in downtown Nashvile but it showed up as "Tellico PL, TN." I got my last call and it showed the name of the caller, like it has since we got CID. I really hope Vonage reconsiders what I consider to be a real downgrade in a feature we all rely on.

L
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PhotoJim
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Joined: Mar 04, 2005
Posts: 182
Location: Regina, SK, Canada

PostPosted: Thu Jun 14, 2007 12:18 pm    Post subject: Reply with quote Back to top

Re: the beeps, this is a Voip thing. Voip doesn't cleanly pass touch tones through, so what it does instead is try to recognize when you're using touch tones and then reproduce them on its end. If it guesses wrong, you get a spurious tone.

It might be that your voice happens to fool the system a lot. (I get beeps very rarely, maybe one a month.) It might just mean that your voice and Voip systems aren't very compatible and you might be better served by using a traditional phone line.

As for the name display issue, it's possible that Vonage is displaying whatever information it has. Name information isn't always available. Perhaps it's displaying this information instead of merely displaying "name unknown". I don't know for sure, just a theory...
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Laureltn
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Joined: Aug 19, 2003
Posts: 220

PostPosted: Thu Jun 14, 2007 12:38 pm    Post subject: Reply with quote Back to top

yeah, women have more problems with beeps than men. it really hates it when you laugh and fortunately i usually am laughing a good bit of the time in my life Smile

no, there's definitely something changed with my CID in the last 24 to 48 hours. i am going to reset the modem and see if it makes any difference and then call support. i don't want my CID to be this generic going forward!!!
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PhotoJim
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Joined: Mar 04, 2005
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PostPosted: Thu Jun 14, 2007 12:58 pm    Post subject: Reply with quote Back to top

Well, there you go. Stop laughing on the phone then. Smile
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Darrell_G
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PostPosted: Thu Jun 14, 2007 2:03 pm    Post subject: Reply with quote Back to top

Caller ID information from landline callers is now displaying the caller's name along with the phone number. Cell phone callers are displayed as "Cell Phone" XX (XX=State abbreviation) plus the phone number. So it's back to normal, for now anyway.
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Laureltn
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Posts: 220

PostPosted: Thu Jun 14, 2007 2:08 pm    Post subject: Reply with quote Back to top

yup. the last call i just got showed me a caller's name and that was great to see. we'll hope it holds. but then i'll get all happy and start making the phone beep when i talk again. Confused
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lupty
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PostPosted: Wed Jun 27, 2007 8:57 pm    Post subject: beeps on the line Reply with quote Back to top

I had an enormous amount of beeping on my line and finally figured out that the Linksys router was too hot. Please see this topic for more information:

Arrow www.vonage-forum.com/ftopic19623.html+beep+mouse
Another topic on the beeps
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Laureltn
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Posts: 220

PostPosted: Wed Jun 27, 2007 9:26 pm    Post subject: Reply with quote Back to top

thanks so much for trying!! ours is on top of a file cabinet. only thing on it is another router. I can separate them and see -- but we had the beeps back when we didn't have the second router and also had a totally different brand. I think I'm still a victim of "chick beep". Smile

laurel
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