Sign up
 Vonage  

       
 
Vonage Forum Menu

Vonage Forums
Vonage VoIP Forum
tplink Posted:
Im trying to add
my HT802 vonage
adapter to my home
network. I
currently have
...

In The Forum:
Hard Wiring - Installation
Topic:
Vonage behind switch
On Dec 05, 2016 at 06:35:11

DWSupport Posted:
After recent
Vonage update that
took place on the
4th and 5th of
Nov. E-mails with
...

In The Forum:
Vonage
Topic:
Voicemail Not Forwarding to Outlook Accounts
On Nov 10, 2016 at 12:23:26

peterlee Posted:
Had a call from a
Hospital in Ajax,
Ontario to my home
in
Scarborough, Onta
rio
...

In The Forum:
Vonage Canada
Topic:
Hospital Incoming call unable to connect
On Nov 08, 2016 at 11:59:50

TELLDOUG Posted:
I am looking for a
product that will
make my phone ring
louder so I can
hear using
...

In The Forum:
Vonage
Topic:
Looking for a ringer ameliorate
On Oct 26, 2016 at 09:21:30

HildBeft Posted:
You can recollect
password by
connecting the
router to your pc
and open the
browser
...

In The Forum:
Hard Wiring - Installation
Topic:
How to arrive at wifi password?
On Oct 20, 2016 at 05:05:49

HildBeft Posted:
Great tips..
Thanks for sharing
...

In The Forum:
Hard Wiring - Installation
Topic:
How to have Vonage and another land line?
On Oct 20, 2016 at 04:55:03

massrman Posted:
The devices are
available at
different price
margins , please
share your
estimated
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Sep 30, 2016 at 00:48:03

massrman Posted:
Hi these are most
commonly used SIP
PBX interops and
their
configuration
guides,
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Sep 30, 2016 at 00:37:45

Sammy00 Posted:
Has anyone setup a
W52p phone for
vonage? I have
a W52p with two
wireless handsets,
...

In The Forum:
Hard Wiring - Installation
Topic:
W52p Setup
On Aug 30, 2016 at 10:38:01

James44 Posted:
Hi, I am
looking for a good
Sip Trunking
provider in
Canada. they
should offer
...

In The Forum:
Vonage
Topic:
A good sip trunking provider
On Jul 17, 2016 at 23:42:46


Vonage VoIP Forums

Vonage In The News
Vonage Holdings Corp. Reports Fourth Quarter and Full Year 2013 Results

Carolyn Katz Elected to Board of Directors of Vonage Holdings Corp.

Syndication

Vonage Customer Reviews
Vonage vs. Time Warner Cable SoCal
Vonage vs. Time Warner Cable SoCal



Vonage UK Review
Vonage UK Review



Vonage Pros and Cons for 2006
Vonage Pros and Cons for 2006



Vonage, a VT2142 and a RTP300, My Experiences - A Detailed Review
Vonage, a VT2142 and a RTP300, My Experiences - A Detailed Review



Salt Lake City: impressions after several months
Salt Lake City: impressions after several months




Vonage Reviews


Post new topic   Reply to topic  Vonage® VoIP Forum - Vonage News, Reviews And Discussion » Vonage Forum Archive
Author Message
venus
New Forum Member
New Forum Member


Joined: Jun 12, 2007
Posts: 4

PostPosted: Tue Jun 12, 2007 12:58 am    Post subject: Airport Express, Motorola Surfboard, with phone hookup Reply with quote Back to top

Please help! I used to have my cable modem hooked up to my Vonage router RTP300, which was connected to my Airport Express, and it was fine. Now I have moved, Comcast replaced the old modem with a new one, the Motorola Surfboard SB5120, and here are the issues: I can connect the Airport Express directly to the cable modem, reset it, and everything works great. BUT if I plug in the cable modem-->Vonage device-->Airport, I can get a sloooooooooooow to no connection; however the phone works. I have tried resetting everything, the Vonage support people have told me to change a setting in the Vonage router that basically deactivates the firewall, but then they say it only works if it is then hard-wired into my computer. That is not an option since I have 3 wireless computers in the house. Right after I reset everything with it all plugged in, it seems to be fast for a few minutes, then slows to a crawwwwwl, it takes minutes to load Google. There's got to be something going on with the Motorola modem (since that is the only component that has changed) or I'm missing something in setting the Vonage router settings. I've also tried cloning the MAC address, is that necessary? I thought I'd try getting an older cable modem again, but which one will work? Any ideas? Sorry for the super-long post, but I am desperate! Cry


Last edited by venus on Wed Jun 13, 2007 2:01 am; edited 1 time in total
View user's profile Send private message
Steve48
Vonage Forum MVM
Vonage Forum <b>MVM</b>


Joined: Aug 30, 2005
Posts: 4777

PostPosted: Tue Jun 12, 2007 7:08 pm    Post subject: Reply with quote Back to top

Is it just slow to find a new web site, or does it remain slow after the site has been found? If it's the former, you may have a DNS issue. See Nate Hoy's discussion here: http://vonage.nmhoy.net/dnsproxy.html .

_________________
Steve Gray
Orlando, FL
View user's profile Send private message
venus
New Forum Member
New Forum Member


Joined: Jun 12, 2007
Posts: 4

PostPosted: Wed Jun 13, 2007 1:59 am    Post subject: Still having slow-ness :-( Reply with quote Back to top

Thanks for that tip. I did disable the DNS, as instructed in the discussion, but no luck! Still, when all is hooked up correctly, I can barely get pages to load. It does seem *possibly* *slightly* faster, but not optimal for sure. Any other suggestions? Do you think a different cable modem would help? I read a Motorola discussion that says some of them work slower on a Mac--did I say I have a Mac? Thanks for your help!!
View user's profile Send private message
Steve48
Vonage Forum MVM
Vonage Forum <b>MVM</b>


Joined: Aug 30, 2005
Posts: 4777

PostPosted: Wed Jun 13, 2007 5:58 pm    Post subject: Reply with quote Back to top

It's time to back off and see what's working and what isn't. You've already indicated that the phone works, but does it work well?

Temporarily plug one of your computers directly into one of the ethernet ports on the RTP300. How does it work in that configuration? If the answer is "not so good", run the forum Voip test and post the results here. Then remove the Vonage box, plug the computer directly into the modem, and re-run the test.

_________________
Steve Gray
Orlando, FL
View user's profile Send private message
venus
New Forum Member
New Forum Member


Joined: Jun 12, 2007
Posts: 4

PostPosted: Wed Jun 13, 2007 11:55 pm    Post subject: VoIP test results Reply with quote Back to top

Hmm. Okay, this is interesting.
Here are the Motorola cable modem results:

Download: 5,657,544 bps
Upload: 1,588,656 bps
QOS: 99%
RTT: 88 ms
MaxPause: 21 ms

And the RTP300 results:
Download: 4,295,688 bps
Upload: 1,474,024 bps
QOS: 51%
RTT: 88 ms
MaxPause: 100 ms

What does it mean?
View user's profile Send private message
Steve48
Vonage Forum MVM
Vonage Forum <b>MVM</b>


Joined: Aug 30, 2005
Posts: 4777

PostPosted: Thu Jun 14, 2007 8:06 pm    Post subject: Reply with quote Back to top

Hmm, both results are pretty decent, and even the difference between results straight from the modem and through the RTP300 are within the bounds of normal variation. I take it that a computer plugged right into the RTP300 doesn't work very well with the internet? How is the phone quality?

_________________
Steve Gray
Orlando, FL
View user's profile Send private message
venus
New Forum Member
New Forum Member


Joined: Jun 12, 2007
Posts: 4

PostPosted: Thu Jun 14, 2007 10:52 pm    Post subject: a decision is made Reply with quote Back to top

I decided I am ditching Vonage and getting Comcast digital voice, because at least I know that will eliminate one device, simplifying the setup. I really wanted it to work, but Vonage tells me it can't work wirelessly, and that is not an option for me with 3 computers throughout the house. The phone service has always been fine, but now I must choose to have good phone service and no internet, or internet and no phone service. I really appreciate your time and advice, but unfortunately I am moving on--I hope this is a good solution. Thanks for all your help! Smile
View user's profile Send private message
Steve48
Vonage Forum MVM
Vonage Forum <b>MVM</b>


Joined: Aug 30, 2005
Posts: 4777

PostPosted: Fri Jun 15, 2007 7:57 pm    Post subject: Reply with quote Back to top

You're welcome and good luck.

_________________
Steve Gray
Orlando, FL
View user's profile Send private message
Display posts from previous:   
Post new topic   Reply to topic

You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot vote in polls in this forum


All times are GMT - 5 Hours

Vonage Service Plans


Vonage VoIP Members
Members List Members
New elvakn1
New Today 6
Yesterday 10
Total 99063

Who Is On Site
Visitors 92
Members 1
Total 93


Vonage VoIP Forum Members:
Login Here
Not a Member? You can Register Here
As a registered member you will have access to the VoIP Speed Test, Vonage Service Announcements and post comments in the
Vonage VoIP Forums

Vonage Stock Price
Value: 6.84
Change:   N/A
Up to 15 Minute Delay

Site Search
 






†AK and HI residents pay $29.95 shipping. ††Limited time offer. Valid for residents of the United States (&DC), 18 years or older, who open new accounts. Offer good while supplies last and only on new account activations. One kit per account/household. Offer cannot be combined with any other discounts, promotions or plans and is not applicable to past purchases. Good while supplies last. Allow up to 2 weeks for shipping. Other restrictions may apply.

1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.

HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details.

** Certain call types excluded.

www.vonage-forum.com is not an official Vonage support website & is independently operated.
All logos and trademarks are property of their respective owners. All comments are property of their posters.
All other www.vonage-forum.com content is © Copyright 2002 - 2013 by 4Sight Media LLC.

Thinking of signing up for Vonage but have questions?
Business and Residential customers can call Toll Free 24 hours a day at: 1-888-692-8074
No Vonage Promotion Code or Coupon Codes are required at www.vonage.com to receive any special,
best Vonage cheap deals, free sign up offers or discounts.

[ | | | | | ]

Vonage Forum Site Maps

Vonage | VoIP Forum | How VoIP Works | Wiring and Installation Page Two | International Rate Plans 2 | Internet Phone
Promotion | Vonage Review | VoIP | Broadband Phone | Free Month | Rebate | Vonnage | Vontage | VoIP | Phone Service
Phone | llamadas ilimitadas a Mexico | Latest News | VoIP Acronyms | Deal | Philippines Globe Phone | Site Maps

The Vonage Forum provides the Vonage sign up Best Offer Promotion Deal.
If you are considering signing up for Vonage and have found our Vonage News, Customer Reviews, Forums
& all other parts of this site useful, please use our Vonage Sign up page.


Vonage VoIP Phone Service is redefining communications by offering consumers
& small business VoIP Internet phones, an affordable alternative to traditional phone service.
The Vonage VoIP Forum Generated This Page In: 0.70 Seconds and 467 Pages In The Last 60 Seconds
The Vonage VoIP Forum