For the second day in a row Click 2 Call is unusable. Today I can't log on. Yesterday I could log on but it rang the Vonage Phone but delayed the connection to the called phone. Until I got a Vonage busy signal. Anyone else having this problem or is it just me?
I called tech support and was transferred to level 2. I was told to unplug my cable modem and my Linksys Vonage Router for 2 minutes and then plug them back in. I knew this wouldn't solve the problem, but I did it anyway. I was right it never worked. I was told if that didn't work then to press the reset button on the back of the linksys adapter. I am not going to do that, then I have to reconfigure my adapter all over again.
I am going to call them back again. I also mentioned that Vonage talk wasn't working and I had the same answer for that piece of crap.
Well I called back and got directed to level 2, I was told that his click 2 call is working. He transferred me to level 3 in NJ, well after waiting a few minutes on hold I explained to buddy what the problem was and he put me back on hold. He came back and told me that his supervisors isn't working either. Now that they have a known issue on this they will work on it. I told him about the guy on level 2 said his works and didn't have an answer for me. I also told him that Vonage talk isn't working. He said they are probably on the same server.
stretch1 Vonage Forum Senior
Joined: Feb 02, 2005 Posts: 81
Location: North Carolina
actually right now vonage click to call is not working..i have talked to an agent and told me that the engineers are working on it..as for now i really don't know when click to call can be used
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