cant access one webpage when connected

Posts: 2 · New Forum Member Joined: Jun 09, 2007 Posts: 2

i have had Vonage for a few months now. everything has been fine. until this morning. i cannot access one specific webpage with connected with vonage phone adapter. i have the IP8100-1 adapter. using DSL here in S.Korea. am in the military. i can connect fine to the webpage when i connected straight to the internet without Vonage adapter. any ideas or help is greatly appreciated. talked with vonage for an hour or so to no avail. i have reset the phone adapter. thanks. any more info, just let me know thanks.

Posts: 241 · Vonage Forum Master Joined: Mar 17, 2006 Posts: 241

I had that problem with a (non-Vonage) Linksys router for awhile - certain pages would take forever to load. Finally Linksys updated their router formware and it fixed the problem. I recall something in the release notes about addressing this specific problem.

It may be more complicated to solve the problem with your device since both the manufacturer and Vonage have to "touch" the firmware to get it to you. If this problem really bothers you, your best solution might be to get a router-only device and connect your computer and the Vonage device directly to this new router.

Posts: 34 · Vonage Forum Junior Joined: May 27, 2007 Posts: 34

set a static ip on your PC.

click start>>control panel>>network connections>>right click on local area connection>>select properties>>select (highlight internet protocol TCP/IP>>select properties.

IP address: 192.168.15.2
Subnet : 255.255.255.0
Gateway:192.168.15.1

after this pull-up an internet explorer>>type 192.168.15.1 on address bar

you should have the router page of the vonage device.
username/password:
vt2142 or vt2442:router/router

goto advanced>>port forwarding>>DMZ>enable DMZ and the ip address:192.168.12.2

linksys:admin/admin
goto applications and gaming>>DMZ

you mentioned that you have this prob for a specific website only. is this a secured website or VPN? if this is the case you can instead try port forwarding so that your pc is not open to attacks

Posts: 2 · New Forum Member Joined: Jun 09, 2007 Posts: 2

thanks for the help. as my mobo has 2 NICs. i figured out how to ICS with them. i have vonage working that way now. not the way i prefer. but will work for now. i have contemplated on buying a router/hub. would make things much easier. btw, the webpage is just a standard webpage. not secure or anything. once again, thanks for the suggestions. might give it a week or so and put it back to original configuration and see if i get lucky. thanks.

Posts: 63 · Full Forum Member Joined: Jun 07, 2007 Posts: 63

try adjusting your bandwidht in your bandwidth saver in your vonage online account..maybe your vonage phone is eating up all the bandwidth and your internet side can't use some..

wat is your ISP??maybe you have a static or PPPoE..you should set it up..try opening the web utility of your IP8100...(i think its 192.168.15.1)..its the default for your IP of your IP8100..that is if you did not change the ip..