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Sammy00 Posted:
Has anyone setup a
W52p phone for
vonage? I have
a W52p with two
wireless handsets,
...

In The Forum:
Hard Wiring - Installation
Topic:
W52p Setup
On Aug 30, 2016 at 10:38:01

James44 Posted:
Hi, I am
looking for a good
Sip Trunking
provider in
Canada. they
should offer
...

In The Forum:
Vonage
Topic:
A good sip trunking provider
On Jul 17, 2016 at 23:42:46

James44 Posted:
Which network
connection do you
use?
...

In The Forum:
Vonage
Topic:
Wireless Access Point plugged into switch
On Jul 13, 2016 at 22:55:00

jjatsk Posted:
We are renting a
few offices right
next door to our
main building. I
have a wireless
...

In The Forum:
Vonage
Topic:
Wireless Access Point plugged into switch
On Jul 09, 2016 at 12:00:54

Pman Posted:
Hello, While
Vonage has been a
great service over
the years, it is
time to part
...

In The Forum:
LNP – Local Number Portability
Topic:
Cannot port phone number to new carrier - repeated failures
On Jul 05, 2016 at 09:12:07

jbugz67 Posted:
We recently
purchased 5
Polycom VVX 300
phones from
Vonage, and have
regretted
...

In The Forum:
Vonage
Topic:
Nothing but problems with VVX300
On Apr 15, 2016 at 14:58:07

RichardPi Posted:
Hello, does
anybody recollect
how to get into
wifi password from
diggings router?
...

In The Forum:
Hard Wiring - Installation
Topic:
How to arrive at wifi password?
On Mar 31, 2016 at 02:39:07

RichardPi Posted:
Hello, does
anybody know how
to get into wifi
watchword from
home router?
...

In The Forum:
Hard Wiring - Installation
Topic:
How to be noised abroad wifi password?
On Mar 30, 2016 at 18:48:05

achow26 Posted:
BrettaMan, I am
having the same
problem. I do not
have the loopback
plug. I tried
...

In The Forum:
Hard Wiring - Installation
Topic:
Vonage issue with USTec UX-226
On Feb 16, 2016 at 14:13:37

alicesmith Posted:
I have used the
PBX phone system
in my new office.
I was very
confused about
phone
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Jan 29, 2016 at 01:49:14


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cjmorning
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Joined: Mar 30, 2006
Posts: 4

PostPosted: Fri Jun 08, 2007 6:53 pm    Post subject: "Incomplete data" with caller ID on some incoming Reply with quote Back to top

I've used Vonage for over a year now, never having a problem with
caller ID. But about 3 weeks ago, I started getting "incomplete data"
on about 1/3 of incoming calls. Anyone else seeing such a problem?
Nothing has changed with hardware. The incomplete data appears
on all my phones, so it is not a problem with one phone presumably.
Vonage support (by email...my time is too precious to try actually
phoning Vonage customer service) has suggested a few things, none
of which has helped. Not a big problem, but it is very annoying.
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tglea
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Joined: Nov 22, 2006
Posts: 433
Location: Nebraska

PostPosted: Fri Jun 08, 2007 7:05 pm    Post subject: Reply with quote Back to top

Occasionally I have had problems with caller id as well. Just the wrong date and times, never incomplete data. I'm like you, I don't think it is a big enough problem to really waste my time with. The problem has always corrected itself in the past as well. Three weeks does seem like a long time to be having the issue though. Mine usually was only a few days or so. Do the calls show up properly in your online account? What device are you using? Perhaps a recent firmware upgrade may have messed things up.
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orient_guy
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Joined: May 27, 2007
Posts: 35

PostPosted: Sat Jun 09, 2007 6:33 am    Post subject: Reply with quote Back to top

call Vonage and check if you have the latest firmware. you can also try to move the number to the other port on your device just in case it is the phone port itself not working. you can do this thru your online account:goto add-ons>>move a number. you need to powercycle your device. test the line with a single phone connected to the device (no homewiring)
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Kirem
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Joined: Aug 17, 2007
Posts: 1

PostPosted: Fri Aug 17, 2007 8:32 am    Post subject: Incomplete Data on caller ID Reply with quote Back to top

I too recently started having this issue. All my phones show "incomplete data" on about 1/2 of my incoming calls. Have you found any solution to this issue? My router is only 3 weeks old, so the firmware shouldn't be that out of date, but I'll try looking into that nonetheless.
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klines
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Joined: Aug 20, 2007
Posts: 2

PostPosted: Mon Aug 20, 2007 4:00 pm    Post subject: Reply with quote Back to top

Kirem, I've also just started getting this issue within the last 5 days or so. About 1/4 of the time the caller ID info is displayed, and the rest of the time it always says either "No data" or "Incomplete data"

I also tried emailing Vonage and they gave me a bunch of simple suggestions that I have already tried.

If you find a solution, please let me know!

Edit: just wanted to say that I, unfortunately, have Comcast. Who is your ISP?
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SpenceMan
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Joined: Jun 13, 2007
Posts: 3

PostPosted: Mon Aug 20, 2007 6:02 pm    Post subject: Reply with quote Back to top

I noticed this this weekend. I'm getting "Incomplete Data", and when calls get forwarded to my cell, there's a 01 on the beginning which breaks the phonebook feature (tying the number to a contact). I've also noticed a new voice for when my PAP2v2 can't connect to the network.

Was there a firmware upgrade that slipped through and is buggering things up?
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bhenry22
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Joined: Aug 21, 2007
Posts: 3

PostPosted: Tue Aug 21, 2007 8:31 pm    Post subject: Reply with quote Back to top

I just started getting the "incomplete data" message on about 1/2 of all calls - started a week ago - never had it before. still waiting on response from Vonage. what did they recommend? anyone know how to fix?
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klines
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Joined: Aug 20, 2007
Posts: 2

PostPosted: Tue Aug 21, 2007 10:19 pm    Post subject: Reply with quote Back to top

They didn't give any useful info. But seeing these posts I guess the problem isn't myself and I'll wait for Vonage to fix the problem. If I get a chance I'll call them tomorrow.
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nikon
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Joined: Aug 22, 2007
Posts: 1

PostPosted: Wed Aug 22, 2007 8:41 am    Post subject: Reply with quote Back to top

I too have been having the same problems for 3-4 weeks now. Can't figure out what it is, also none of my hardware has changes. I've got a Linksys PAP2. When you guys figure something out let us know.
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SpenceMan
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Joined: Jun 13, 2007
Posts: 3

PostPosted: Wed Aug 22, 2007 10:42 am    Post subject: Reply with quote Back to top

I just recieved a forwarded call from a number which was previously "garbled" and it came through fine. I did another check and it seems that the forwarding has been fixed. I'll have to check the caller id when I get home to see if I still get "incomplete data".

Edit: Looks like the "incomplete data" issue has been corrected for me as well.
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