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Post new topic   Reply to topic  Vonage® VoIP Forum - Vonage News, Reviews And Discussion » Vonage V-Phone & SoftPhone
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katy_p
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Joined: Jun 08, 2007
Posts: 1

PostPosted: Fri Jun 08, 2007 8:51 am    Post subject: V-phone - no sound in/out when call connects Reply with quote Back to top

Have been having issues with the v-phone, first on a dell inspiron 640 and windows xp and now with a dell inspiron 1500 (xp also.)

Calls will ring audibly, (but the v-phone does not register any sound from the mic), and when calls connect there is no sound in or out. It originally worked for a month or so on the 640, and was working for about 4 months on the 1500. Both laptops have the same problem, and I've tried all of the suggestions I can find online - firewall on/off, clearing options.ini. I'm now at the point where if this doesn't work soon I'm going to cancel my service - which will be a whole other problem because the v-phone is my ONLY PHONE.

Anything anyone can think of would be greatly appreciated, thanks.
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danny6239
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Joined: Jun 16, 2007
Posts: 2

PostPosted: Sat Jun 16, 2007 9:33 am    Post subject: v-phone does sound in or out Reply with quote Back to top

change the settings on the v-phone to Ringer , Microphone and sPeaker to built-in System speakers of your PC so that we can isolate the issue that the ear phone have the issue or the device have the issue. Do not try with other ear phones as it does not suit or will have compatibility issues.while change the settings(settings window open) you may not receive the calls ,
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djhnstn
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Joined: Sep 10, 2008
Posts: 1

PostPosted: Tue Sep 09, 2008 8:14 pm    Post subject: v-phone - no sound except outgoing ring Reply with quote Back to top

I have the same problem. I've checked all my settings, firewall, etc. but still no luck. Any new advice on this issue?

It's always worked great but I've no used it for a few months and now I'm traveling and hoping to make calls ....
thx.
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nathonn
Vonage Forum Associate
Vonage Forum Associate


Joined: Oct 08, 2008
Posts: 10

PostPosted: Tue Dec 02, 2008 6:26 am    Post subject: Re: Vonage V-Phone & SoftPhone Reply with quote Back to top

Hi katy_p,
First check your instruments connected with the line it's working or not.If yes it's working then check your whole process and restart your system.



--------------------------------------------------------------
Predictive Dialing
" Be miserable. Or motivate yourself. Whatever has to be done, it's always your choice."
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DrVoip
Vonage Forum Associate
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Joined: Nov 22, 2007
Posts: 23

PostPosted: Tue Aug 11, 2009 9:51 pm    Post subject: v-phone does not register any sound from the mic Reply with quote Back to top

at times the bandwidth can be a factor the upload particularly....u might want to..check it using a bandwidth teater site before making your calls.. (if theres a setting on the v-phone that will disable the QOS.
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