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dougeldude
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PostPosted: Wed May 30, 2007 3:17 pm    Post subject: Reply with quote Back to top

Digimerc wrote:
http://vonage.com/retail_subscribe/


Thanks that helps even more. I ordered a PAP2 device that goes before rather than after the router that I hope makes a difference.
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tglea
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Joined: Nov 22, 2006
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PostPosted: Wed May 30, 2007 3:35 pm    Post subject: Reply with quote Back to top

dougeldude wrote:
Thanks that helps even more. I ordered a PAP2 device that goes before rather than after the router that I hope makes a difference.

Actually I hate to tell you but if you ordered the Linksys PAP2 model, it has to go after your router. That device is meant to be used with a current router as it has no routing capabilities. You can plug it directly into your modem and use it but like I said it is not a router so there is no "ethernet out" to plug into your existing router or computer. Sad


Last edited by tglea on Wed May 30, 2007 4:01 pm; edited 2 times in total
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dougeldude
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PostPosted: Wed May 30, 2007 3:43 pm    Post subject: Reply with quote Back to top

tglea wrote:
Thanks that helps even more. I ordered a PAP2 device that goes before rather than after the router that I hope makes a difference.[/quote]

Actually I hate to tell you but if you ordered the Linksys PAP2 model, it has to go after your router. That device is meant to be used with a current router as it has no routing capabilities. You can plug it directly into your modem and use it but like I said it is not a router so there is no "ethernet out" to plug into your existing router. Sad[/quote]

I hate my life. What is a good device that goes before the router? Or should I be getting good results with something places after the router? I did troubleshoot and adjust this with a tech to no avail..
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tglea
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Joined: Nov 22, 2006
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PostPosted: Wed May 30, 2007 3:57 pm    Post subject: Reply with quote Back to top

dougeldude wrote:
I hate my life. What is a good device that goes before the router? Or should I be getting good results with something places after the router? I did troubleshoot and adjust this with a tech to no avail..
Well, what is your current set up? I assume you have been having problems with making calls and that is why you want a new adapter? What Vonage device do you have now, I know you said Motorola but I don't think you gave a model number. How is your network set up now? Do you just have the Vonage device/router or do you have another router that you are using as well? Have you ran the Voip speedtest from this site to see what kind of performance your internet connection is yielding? If you have a decent standalone router(not a Vonage combo router) you should have no problems using the PAP2 behind that router. I have been using the Dlink VTA(similar to the PAP2 in that it does not have routing capabilities and has to be used behind an existing router) behind my Dlink router for a year with no problems.
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dougeldude
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PostPosted: Wed May 30, 2007 4:15 pm    Post subject: Reply with quote Back to top

tglea wrote:
dougeldude wrote:
I hate my life. What is a good device that goes before the router? Or should I be getting good results with something places after the router? I did troubleshoot and adjust this with a tech to no avail..
Well, what is your current set up? I assume you have been having problems with making calls and that is why you want a new adapter? What Vonage device do you have now, I know you said Motorola but I don't think you gave a model number. How is your network set up now? Do you just have the Vonage device/router or do you have another router that you are using as well? Have you ran the Voip speedtest from this site to see what kind of performance your internet connection is yielding? If you have a decent standalone router(not a Vonage combo router) you should have no problems using the PAP2 behind that router. I have been using the Dlink VTA(similar to the PAP2 in that it does not have routing capabilities and has to be used behind an existing router) behind my Dlink router for a year with no problems.


Well, that's ironic because I actually have the VTA as well. I figured in front of has to be better than behind.

Anyways the line sounds like crap compared to our landlind. I've troubleshot it with a ech and it's carefuuly places away from other electronics. Yours sounds good though, eh?
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tglea
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PostPosted: Wed May 30, 2007 5:38 pm    Post subject: Reply with quote Back to top

dougeldude wrote:
Well, that's ironic because I actually have the VTA as well. I figured in front of has to be better than behind.
Anyways the line sounds like crap compared to our landlind. I've troubleshot it with a ech and it's carefuuly places away from other electronics. Yours sounds good though, eh?

Has it always sounded like crap or is it a new problem? If it's a new problem, then your adapter might be bad and replacing it could solve your problems. If you troubleshot your problem with a Vonage tech, sorry to say, but that doesn't say much unless that tech uses this forum. Smile Just saying that if you post your problems here and provide some good detail, you will probably get better advice and troubleshooting help than from any Vonage tech. If the router you are using is not very good and has no QOS capabilities and you have heavy(in relation to your speed from your ISP) demands on your network(uploading, downloading) during a Vonage call, you could have all sorts of problems. Have you tried plugging the VTA directly into your modem to make a few calls? This would eliminate or identify your router or network congestion as the potential problem. Have you run the Voip speedtest multiple times to see if you are getting consistent results either good or bad? Problem could be with your ISP and while it may not have much impact on web browsing it could cause all sorts of problems with Voip calls.


Last edited by tglea on Wed May 30, 2007 6:40 pm; edited 1 time in total
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tglea
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PostPosted: Wed May 30, 2007 6:39 pm    Post subject: Reply with quote Back to top

dougeldude wrote:
nonononono, what i am saying is I want a new device all together. Right now I just have a Vonage Motorola router and I want to buy a Wireless Motorola router that Vonage also sells.
dougeldude wrote:
Well, that's ironic because I actually have the VTA as well. I figured in front of has to be better than behind.

So which is it? Two different posts saying that you use two different pieces of equipment. Look, people spend their own time here to try and help people but it makes it difficult when you can't take the time to provide some detailed and accurate information. Sad
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dougeldude
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PostPosted: Wed May 30, 2007 8:19 pm    Post subject: Reply with quote Back to top

tglea wrote:
dougeldude wrote:
nonononono, what i am saying is I want a new device all together. Right now I just have a Vonage Motorola router and I want to buy a Wireless Motorola router that Vonage also sells.
dougeldude wrote:
Well, that's ironic because I actually have the VTA as well. I figured in front of has to be better than behind.

So which is it? Two different posts saying that you use two different pieces of equipment. Look, people spend their own time here to try and help people but it makes it difficult when you can't take the time to provide some detailed and accurate information. Sad


Well the first post I was just trying to give an obvious example that would answer my initial question.

Had I known we were going to delve into this second topic I would have given the more accurate information that I was looking for a device that worked better than the D-link VTA I have now.
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dougeldude
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PostPosted: Fri Jun 01, 2007 11:42 pm    Post subject: Reply with quote Back to top

Well to conclude, I received the new device and was about to install it when I read something about switching ports.

Did that, and now there is a short pause and then a dial tone rather than the six beeps (dot dot dot dot...) before the dial tone. Sounds much better. I do not even think I'll need the new device.

Who would have though such a little thing like that would make such a difference.
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Darrell_G
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Joined: Nov 05, 2005
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PostPosted: Sat Jun 02, 2007 3:54 am    Post subject: Reply with quote Back to top

dougeldude wrote:
Well to conclude, I received the new device and was about to install it when I read something about switching ports.

Did that, and now there is a short pause and then a dial tone rather than the six beeps (dot dot dot dot...) before the dial tone. Sounds much better. I do not even think I'll need the new device.

Who would have though such a little thing like that would make such a difference.


Are you aware that the stutter tone you were hearing, "dot dot dot dot" was an indicator to you that you had a new voicemail? If you had saved or deleted the voicemail, the stutter tone would have disappeared.
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