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Post new topic   Reply to topic  Vonage® VoIP Forum - Vonage News, Reviews And Discussion » Fax - Tivo - Alarms
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maryjane
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Joined: Dec 22, 2005
Posts: 409
Location: Michigan

PostPosted: Mon May 28, 2007 10:00 am    Post subject: Fax's Suddenly not finishing Reply with quote Back to top

My Fax's have always sent smoothly. Recently they stop after the first page has been sent and starts redialing.

Ran a Speed test , Does anyone see anything in my results that could be affecting my faxes??

Speed test statistics
---------------------
Download speed: 7262256 bps
Upload speed: 2377712 bps
Quality of service: 59 %
Download test type: socket
Upload test type: socket
Maximum download pause: 71 ms
Average download pause: 5 ms
Minimum round trip time to server: 57 ms
Average round trip time to server: 97 ms

Voip test statistics
--------------------
Jitter: you --> server: 4.3 ms
Jitter: server --> you: 9.1 ms
Packet loss: you --> server: 0.0 %
Packet loss: server --> you: 0.0 %
Packet discards: 0.0 %
Packets out of order: 0.0 %
Number of supported Voip lines: 40
Estimated MOS score: 4.0

_________________
Location......Michigan
ISP...............Comcast
Voip..............Vonage
Router..........Linksys RTP300 FV1.00.60
Modem.........Motorola SB5100
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Steve48
Vonage Forum MVM
Vonage Forum <b>MVM</b>


Joined: Aug 30, 2005
Posts: 4777

PostPosted: Mon May 28, 2007 2:07 pm    Post subject: Reply with quote Back to top

I don't see anything in the test results to explain the fax problem.

_________________
Steve Gray
Orlando, FL
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maryjane
Vonage Forum Evangelist
Vonage Forum Evangelist


Joined: Dec 22, 2005
Posts: 409
Location: Michigan

PostPosted: Mon May 28, 2007 10:45 pm    Post subject: Reply with quote Back to top

Thanks for taking a look Steve

_________________
Location......Michigan
ISP...............Comcast
Voip..............Vonage
Router..........Linksys RTP300 FV1.00.60
Modem.........Motorola SB5100
View user's profile Send private message
maryjane
Vonage Forum Evangelist
Vonage Forum Evangelist


Joined: Dec 22, 2005
Posts: 409
Location: Michigan

PostPosted: Tue May 29, 2007 5:57 pm    Post subject: Reply with quote Back to top

Working fine now, musta just had the hiccups... Rolling Eyes

_________________
Location......Michigan
ISP...............Comcast
Voip..............Vonage
Router..........Linksys RTP300 FV1.00.60
Modem.........Motorola SB5100
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Steve48
Vonage Forum MVM
Vonage Forum <b>MVM</b>


Joined: Aug 30, 2005
Posts: 4777

PostPosted: Tue May 29, 2007 7:23 pm    Post subject: Reply with quote Back to top

Been there!

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Steve Gray
Orlando, FL
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VoipJP
New Forum Member
New Forum Member


Joined: May 30, 2007
Posts: 1

PostPosted: Wed May 30, 2007 8:35 pm    Post subject: Reply with quote Back to top

I have been having exactly the same issue the past few days. Faxes fail altogether or send just the first page than error out. Twice the line actually dropped in the middle of a fax (machine said it was sending pg1, i then heard a fast busy signal.) Out of maybe 10 attempts, only 2 went through 100%

Never had this before a couple of days ago. I can make voice calls okay (have an RTP300 with 2 lines) also tried rebooting and reversing the fax and phone lines with no success. Also tried overseas mode and lower baud rate on fax machine itself. It is a brother mfc.

Any ideas?
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maryjane
Vonage Forum Evangelist
Vonage Forum Evangelist


Joined: Dec 22, 2005
Posts: 409
Location: Michigan

PostPosted: Thu May 31, 2007 7:35 am    Post subject: Reply with quote Back to top

VoipJP,

I'm not sure, Like I said mine never acted this way before but did stop doing it, maybe yours will too.

Mine is a Lexmark X7170

We have the same router. I'm not sure on your isp provider.
I didn't change any settings either it just worked itself out.

It could be one of two things if your fax was working ok before. Either your isp or the Voip. Thats why I did the Voip test and posted my results.

_________________
Location......Michigan
ISP...............Comcast
Voip..............Vonage
Router..........Linksys RTP300 FV1.00.60
Modem.........Motorola SB5100
View user's profile Send private message
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