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Bruafekkay Posted:
agreed drab
individual, large
if the hamlet is
not provided with
the requisite
...

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mauersteine 50x50 unsparing
On Dec 07, 2016 at 20:07:45

tplink Posted:
Im trying to add
my HT802 vonage
adapter to my home
network. I
currently have
...

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Hard Wiring - Installation
Topic:
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DWSupport Posted:
After recent
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took place on the
4th and 5th of
Nov. E-mails with
...

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Voicemail Not Forwarding to Outlook Accounts
On Nov 10, 2016 at 12:23:26

peterlee Posted:
Had a call from a
Hospital in Ajax,
Ontario to my home
in
Scarborough, Onta
rio
...

In The Forum:
Vonage Canada
Topic:
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On Nov 08, 2016 at 11:59:50

TELLDOUG Posted:
I am looking for a
product that will
make my phone ring
louder so I can
hear using
...

In The Forum:
Vonage
Topic:
Looking for a ringer ameliorate
On Oct 26, 2016 at 09:21:30

HildBeft Posted:
You can recollect
password by
connecting the
router to your pc
and open the
browser
...

In The Forum:
Hard Wiring - Installation
Topic:
How to arrive at wifi password?
On Oct 20, 2016 at 05:05:49

HildBeft Posted:
Great tips..
Thanks for sharing
...

In The Forum:
Hard Wiring - Installation
Topic:
How to have Vonage and another land line?
On Oct 20, 2016 at 04:55:03

massrman Posted:
The devices are
available at
different price
margins , please
share your
estimated
...

In The Forum:
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Topic:
IP PBX for small business
On Sep 30, 2016 at 00:48:03

massrman Posted:
Hi these are most
commonly used SIP
PBX interops and
their
configuration
guides,
...

In The Forum:
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Topic:
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On Sep 30, 2016 at 00:37:45

Sammy00 Posted:
Has anyone setup a
W52p phone for
vonage? I have
a W52p with two
wireless handsets,
...

In The Forum:
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Topic:
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On Aug 30, 2016 at 10:38:01


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kostiag
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Joined: May 24, 2007
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PostPosted: Thu May 24, 2007 7:56 pm    Post subject: Noise on the line - will replacing device help? Reply with quote Back to top

I have been with Vonage since 2004, never had a complain.
Recently however, I have started having intermittent noise on the line. Sometimes it is there sometime it is not. Sometimes it last a couple of hours, sometimes the whole day.
Spent an hour+ with tech support while having noise, they have tried various things but nothing helped.
At the end they suggested that the unit is bad and suggested buying a new one. I did a search and it seems that I am not alone with this issue, and even exchanging units does not always help.
Can anybody confirm that changing unit will help?
Currently I have RT31P2.
Thanks
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Steve48
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Posts: 4777

PostPosted: Thu May 24, 2007 8:30 pm    Post subject: Reply with quote Back to top

Sometimes changing units is the answer, sometimes it isn't. If you haven't already tried changing phone ports for your service, go to your account on the Vonage website and do that. If that doesn't work, please give us all the technical details listed in the sticky message at the top of the forum.

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Steve Gray
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kostiag
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PostPosted: Thu May 24, 2007 10:29 pm    Post subject: it seems that mixed routers' power adapters was the cause Reply with quote Back to top

Since 2 Lynksys devices involved it is possible that power adapters used were switched. It seems that by switching them around solved the problem. Will report if it is not so but as of right now noise is gone.
So before doing anything else if you are using multiple routers make sure correct power adapters are used on each one and they are not switched around.
Hope this helps somebody else.
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Steve48
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Posts: 4777

PostPosted: Fri May 25, 2007 8:07 pm    Post subject: Reply with quote Back to top

I hope so. Just out of curiosity, what was the second Linksys device? Were there any markings on the adapters that would tell us what the incompatibility is?

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Steve Gray
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jrsshore
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PostPosted: Fri May 25, 2007 9:29 pm    Post subject: Just Linksys Coincidence? Noise as a Device Issue? Reply with quote Back to top

while reading the posts on this thread I was 'guessing'/'assuming' the person had a linksys device, there are the occasional linksys which have had the hiss or noise with certain firmware versions..sometimes on a particular phone port, when I read the post about two linksys I thought I'd put my 2 cents in; the noise thing is so much NOT a device issue usually .. but it has occurred a couple of times with linksys as a device issue.......I think you'll see some posts in here from people who had a noise issue with the RT31P2 and called Tech and had the line changed to the other port and issue resolved; ... or the WRTP54G and had a firmware rollback...and issue resolved; I think a good question to ask with topics like this is 'how old is the device'..followed by..' min, avg or lots of phone usage??' I'm starting to realize that the devices and routers made 'special' for another company...(NOT just Vonage)..really seem to only have a 2 to 4 year life span...(Cisco excepted)
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DaveBusa
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PostPosted: Sat May 26, 2007 8:59 pm    Post subject: New router will help Reply with quote Back to top

I had exactly the same problem with my RTP300, great for two years then static!!

It's the Vonage Linksys router that finally goes bad, When it was replaced with a new router (from another Voip service provider) than all the static problems just went away

Same house phones and wiring, same broadband modem and internet provider.

If you call to "Cancel all phone numbers" then you can get Vonage to send you a free replacement. The regular service reps are not authorized to do this.
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