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ziplock
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PostPosted: Fri May 18, 2007 11:14 am    Post subject: Installation with PBX? Reply with quote Back to top

A non-profit organization with which I am involved has asked me to look into Voip solutions for them. They have a Vodavi Communications Systems, Inc. Starplus STS Model 3515-74 PBX. I don't really know much about PBX hardware and I've not gotten a chance to physically examine it yet.

I called Vonage and unsuccessfully tried to explain what a PBX was to the sales monkey.

Will Vonage be compatible with this PBX? Will any modifications or extra hardware be required?

Thanks!

Joe
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howiewifi
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PostPosted: Fri May 18, 2007 4:07 pm    Post subject: Reply with quote Back to top

I am not familiar with this specific PBX, but most of the small ones, which are really hybrid key systems "look like" a collection regular analog phones, looking to be plugged into normal Analog Central Office lines. If that is that case, then the Vonage TA looks like a CO line and the PBX can connect to it there on the "trunk side" of the PBX.

I expect that this would generate more traffic than a normal residential line, so you may want to figure out what Vonage considers to be residential and what they consider to be "business". On a technical basis, they are the same, but the "unlimited residential" may actualy have some limits that would be higher on the "unlimited business" plans.
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jrsshore
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PostPosted: Fri May 18, 2007 4:23 pm    Post subject: Vonage and PBX Reply with quote Back to top

Yes, Vonage can work with PBX system, you will need software similiar to Asterisk (you can DL it ..it is OSS)
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howiewifi
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PostPosted: Sat May 19, 2007 3:45 pm    Post subject: Reply with quote Back to top

Asterisk with Vonage requires SIP credentials to put into the Asterisk, but I don't think that is the question here. The original question seemed to be about using the existing small PBX, which is not a Voip PBX, and then use Vonage for dial tone/long distance calling.

In that configuration, the PBX needs a way to get from what it knows (TDM Digital or Analog circuits) to Voip -- which is what the Vonage Terminal Adapter does.
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ziplock
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PostPosted: Sat May 19, 2007 8:58 pm    Post subject: Reply with quote Back to top

howiewifi wrote:
Asterisk with Vonage requires SIP credentials to put into the Asterisk, but I don't think that is the question here. The original question seemed to be about using the existing small PBX, which is not a Voip PBX, and then use Vonage for dial tone/long distance calling.

In that configuration, the PBX needs a way to get from what it knows (TDM Digital or Analog circuits) to Voip -- which is what the Vonage Terminal Adapter does.


Yes, the question is whether or not I can use Vonage with this specific PBX. I think more to the point, does anyone know if this PBX will allow me to connect the Vonage box directly to it, or does it only use some kind of fancy special phone lines?
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howiewifi
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PostPosted: Sat May 19, 2007 9:59 pm    Post subject: Reply with quote Back to top

Take a look at how the PBX is installed now. If you see a line going from the PBX to the wall that has a modular jack, unplug the PBX and plug a phone in. If the phone works plugged into the wall, then it is VERY likely that the PBX would work plugged into a Vonage box - since the Vonage box does its very best to "look like" the modular jack in the wall from the phone company.

You can also check your phone bill - if you have MB1 (Measured Business) loop start lines, then those would be equivalent to what the Vonage box provides. If you have DID (Direct in Dial) lines, where you dial the specific extension of the phone that you want to call, then those would not work with Vonage, but you could still use Vonage for outbound calling. If the PBX has direct in dialing, it would still need something else to call out.

On the other hand, if the PBX connects to the world via T1, then the Vonage adapters would not work (there are other T1 to Voip devices, but Vonage does not offer them as far as I know).
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