To: All Vonage UK Users

Posts: 14 · Vonage Forum Associate Joined: May 05, 2007 Posts: 14

I have been on the Speed Test Discussion, and I notice that there seem to be alot of people that are able to get a high amount of lines supported by Vonage.

My question is: What are other UK users getting response wise from Vonage on the Speed Tests...and also what MB are you all on.....I have a 2MB Cable via Virgin Media....I have been told that the Voip Speed Test goes via the US Servers....? This is possibly why I am not able to get a good response - I got 2% with 0 lines supported via Vonage this morning at 05:50hrs.

Is it worth giving them ago? I don't really want to waste my time....

Comments/Ideas/Thoughts please....

Posts: 120 · Posted: Tue May 15, 2007 10:44 am Post subject: Virgin Media

Since Virgin Media took over Telewest my dads cable service has slowed considerably, before that he was getting a constant 2mb, now its more like 1mb. This does sometimes interfere with his Vonage service.
I think Virgin Media are messing things up already, and this doesn't surprise me being an ex ntl: employee........who where well known for that!

Posts: 14 · Vonage Forum Associate Joined: May 05, 2007 Posts: 14

skin06 wrote:

Since Virgin Media took over Telewest my dads cable service has slowed considerably, before that he was getting a constant 2mb, now its more like 1mb. This does sometimes interfere with his Vonage service.
I think Virgin Media are messing things up already, and this doesn't surprise me being an ex ntl: employee........who where well known for that!

Thanks for responding! I know about NTL side, I tested by BB Speed and it was coming out at about 1.5MB !! For Internet speed, it is not that bad, I did have 8MB, but went with the 2 for £20 deal with VM, had 8MB via Virgin.net before that was OK...For Vonage I am a bit dubious....So your Dad has Cable 2MB aswell? With Virgin, and he has Vonage, does he get many dropouts?

Posts: 120 · Posted: Sat May 19, 2007 6:29 pm Post subject: Worse since VM

They do seem to have more problems with their Vonage service since VM took over and the connection is slower. I think they may be using the free capacity in my dads area or the UBR that he was on is being used more for extra capacity to support other heavily used areas.

Posts: 1 · New Forum Member Joined: May 27, 2007 Posts: 1

Hi,

I ended up here while searching for help.

I bought Vonage UTStarcom phone last week and it was ok until Saturday when it started to scatter incoming voice (I mean the voice I can hear).

After a number of tests using PingPlotter and finaly Voip Speed Test provided here, I came to conclusion, that the problem persists on Vonage side. Following you have one of my tests result:

Speed test statistics
---------------------
Download speed: 1337432 bps
Upload speed: 189608 bps
Quality of service: 34 %
Download test type: socket
Upload test type: socket
Maximum download pause: 130 ms
Average download pause: 25 ms
Minimum round trip time to server: 119 ms
Average round trip time to server: 284 ms

Voip test statistics
--------------------
Jitter: you --> server: 9.0 ms
Jitter: server --> you: 2764.5 ms
Packet loss: you --> server: 0.0 %
Packet loss: server --> you: 30.9 %
Packet discards: 0.0 %
Packets out of order: 0.0 %
Number of supported Voip lines: 3
Estimated MOS score: 3.0

Especially interesting parameters in this result (apart of very long ping time over 100ms and QoS at 34%) are jitter and packet loss numbers. They both show big difference in both directions - to and from me. It corresponds to my situation - my interlocutors claim to hear me very well but I can hardly hear them.

I wonder why there is a drop of quality compared to 3 days ago? Could it be because of weekend time?

What do you think?

best regards, Tom

Posts: 5 · New Forum Member Joined: Jun 14, 2007 Posts: 5

Personally i find the majority of these speed test sites completely unreliable.

I have just tried myspeed.visualware.com/voip typically to find that considering i have an suggested speed of 4mb it came back with 2mb followed by 1.2mb 2 minutes later then 756kb then 3.6mb after that.

Take them with a very large spinch of salt or run a few tests and take an average