Try out Anonymous Call Block & Do Not Disturb

Posts: 1327 · Vonage Forum **MVM** Joined: Nov 08, 2006 Posts: 1327

This has been released to all Vonage users, it is listed under features on both Vonage.ca and Vonage.com

Posts: 233 · Posted: Mon May 14, 2007 9:14 am Post subject:

Wow. And they have made some dramatic updates to the website too. I guess it is "out of testing." Hopefully they have it where they want it. Cool

Posts: 188 · Posted: Mon May 14, 2007 3:01 pm Post subject:

About time they have the ACB feature added. I have a DND feature on my house phone, all I have to do is press the button and it turns off the phones ringer Very Happy

Posts: 134 · Vonage Forum Senior Joined: Mar 23, 2005 Posts: 134

galion wrote:

Quote:

The caller ID display shows "Anonymous" and "unknown" yet the xxxx call still gets through. Vonage, you are an absolute joke.

I guess you forgot that they are allowing forum users to try out the new feature before it is formally rolled out. I suspect there will be some hiccups and they are allowing us to help them with constructive feedback. There are so many variations on "Caller ID" and so many people's opinions on what should or should not be blocked that I now understand why Vonage hesitated until now.

And I would absolutely agree with you if this was a NEW technology. The fact is it's been out for a long time in both the Voip and POTS world. They should have had this perfected and up and running years ago. They will get no sympathy from me there. And in all honesty, if the Verizon lawsuit hadn't come to fruition I believe we wouldn't even have ACR or DND right now.

Formally rolled out? Have you checked their website? They are, and have been, advertising it to the general public since we first heard about it here. I would consider it to be in full production status now.

Most of my frustration deals with the fact that we still don't have a way of selectively blocking calls, AND the fact that the caller ID service is inconsistent in showing the names associated with numbers. All this coupled with a "half-assed" ACR bugs me.

Posts: 1327 · Vonage Forum **MVM** Joined: Nov 08, 2006 Posts: 1327

This was released here to forum users about a week before it was on the website, the person who posted maybe hadn't realized that it was available to everyone.

Posts: 241 · Vonage Forum Master Joined: Mar 17, 2006 Posts: 241

I don't see either feature yet on vonage.com, either in the general info section for prospective customers or in my features menu.

V-Fax and V-ME are listed in the features section of the general page, however.

Posts: 2257 · Posted: Tue May 15, 2007 3:06 pm Post subject:

roscopco wrote:

This was released here to forum users about a week before it was on the website, the person who posted maybe hadn't realized that it was available to everyone.

Hmm, I still don't see it on my Features section on my Vonage account page.

Call Forwarding:
Voicemail Settings:
Bandwidth Saver:
Refer-A-Friend:
Vonage SoftPhone:
Network Availability Number:
Call Waiting:
International Calling:
Virtual Phone Numbers:
Toll Free Numbers:

... and that's it.

Posts: 12 · Posted: Tue May 15, 2007 3:14 pm Post subject:

NateHoy wrote:

roscopco wrote:

This was released here to forum users about a week before it was on the website, the person who posted maybe hadn't realized that it was available to everyone.

Hmm, I still don't see it on my Features section on my Vonage account page.

Call Forwarding:
Voicemail Settings:
Bandwidth Saver:
Refer-A-Friend:
Vonage SoftPhone:
Network Availability Number:
Call Waiting:
International Calling:
Virtual Phone Numbers:
Toll Free Numbers:

... and that's it.

In your account, click "Help", then choose "Features" on the left in Help, and you'll see them listed. I still get to my V-Me page through Help, I haven't bothered to bookmark it yet.

Posts: 2257 · Posted: Tue May 15, 2007 3:54 pm Post subject:

MaxH wrote:

In your account, click "Help", then choose "Features" on the left in Help, and you'll see them listed. I still get to my V-Me page through Help, I haven't bothered to bookmark it yet.

Now that's what I get for replying to a long thread without reviewing it first. Embarassed

I had forgotten that this was a simple "keypress" feature (one turned on and off from the phone keypad, and not from the web site.

My bad. LOL.

Posts: 10 · Vonage Forum Associate Joined: Apr 21, 2007 Posts: 10

We've got Anonymous Call Blocking set on a couple of our Vonage lines, but we're still getting calls with an ID of "Anonymous" or "Unknown".

What's the deal? Is it the "Unknown"?