Try out Anonymous Call Block & Do Not Disturb

Posts: 24 · Vonage Forum Associate Joined: Jan 24, 2005 Posts: 24

Darrell_G wrote:

http://vonage.com/features.php?feature=caller_id_block

Sorry, meant to say permanent caller id block that is (forgot about the per-call block).

Posts: 3 · New Forum Member Joined: May 06, 2007 Posts: 3

tmbeem wrote:

I tested ACB and it went directly to a message saying the person being called is not accepting blocked calls, and to call back with the number unblocked.

I enabled ACB and called from a blocked number and it went directly to voicemail. I received no message saying not accepting blocked calls. The send to voicemail feature just isn't what I'm looking for. Sad

Posts: 114

devnu11 wrote:

tmbeem wrote:

I tested ACB and it went directly to a message saying the person being called is not accepting blocked calls, and to call back with the number unblocked.

I enabled ACB and called from a blocked number and it went directly to voicemail. I received no message saying not accepting blocked calls. The send to voicemail feature just isn't what I'm looking for. Sad

Hmm, what an annoying little wrinkle. As I'm unaware if tech support is officially supporting it yet (or even KNOWS about it), you might not be able to call them and ask about it. (But it's worth a try.)

Try this number to reach Vonage: 1-888-510-1820, then navigate through the voice prompts to reach customer service or tech support. (I've had great luck reaching AMERICAN support via this number and not an overseas call center.)

Posts: 168 · Vonage Forum Master Joined: Apr 09, 2007 Posts: 168

devnu11 wrote:

tmbeem wrote:

I tested ACB and it went directly to a message saying the person being called is not accepting blocked calls, and to call back with the number unblocked.

I enabled ACB and called from a blocked number and it went directly to voicemail. I received no message saying not accepting blocked calls. The send to voicemail feature just isn't what I'm looking for. Sad

Are you sure you don't have Do Not Disturb enabled? If you have both DND and ACR enabled along with voicemail, it will go to voicemail. Also, you probably already know this but make sure you're line is registered because if it isn't, you will go to voicemail as well if you don't have network availability enabled.

Posts: 143 · Vonage Forum Senior Joined: May 30, 2006 Posts: 143

guess this may be one of the reasons why servers kept going down last few weeks huh?

Posts: 233 · Posted: Mon May 07, 2007 5:36 am Post subject:

Works great! Thank you Vonage! Cool

Posts: 10 · Vonage Forum Associate Joined: Feb 07, 2007 Posts: 10

I am able to get it to partially work. ACB - enable it and try to call from my cell phone (entering *67 first) call goes through with private name/number. Enabled DND - works going right to voice mail (enabled) or message stating not accepting calls (disabled). SO it looks like I am 50/50 on the new features.

Posts: 233 · Posted: Mon May 07, 2007 10:12 am Post subject:

I foresee some fine tuning here. But, I do know they are making progress towards fulfilling one of the most requested features. Maybe they can actually add some features while they are fine tuning that will be better than others. I am glad they are letting us "fish out" the problems as a sort of beta.

Posts: 168 · Vonage Forum Master Joined: Apr 09, 2007 Posts: 168

jag62 wrote:

I am able to get it to partially work. ACB - enable it and try to call from my cell phone (entering *67 first) call goes through with private name/number. Enabled DND - works going right to voice mail (enabled) or message stating not accepting calls (disabled). SO it looks like I am 50/50 on the new features.

How does "PRIVATE NAME" actually come in? Are there spaces afterwards like "PRIVATE NAME "? Who is your cell phone provider? Perhaps someone here can reproduce this and see if it may effect others as well.

Posts: 10 · Vonage Forum Associate Joined: Feb 07, 2007 Posts: 10

Once I get home tonight I will check the "wording" for private number. My cell company is cingular. I will also have someone try it that their number is always blocked to see what happens. Once I have more information I'll place another post.