Sign up
 Vonage  

       
 
Vonage Forum Menu

Vonage Forums
Vonage VoIP Forum
Wladeklecs Posted:
...
In The Forum:
Vonage
Topic:
Lull schiefer fassadenplatten one
On Apr 25, 2017 at 19:31:45

diazou Posted:
Hello, It's
compatible with
Android your phone
software
? Thanks!
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Mar 28, 2017 at 07:42:33

jeddaisg Posted:
Hi all We have
a Vonage VOIP
system for our
office. Lately,
our call quality
...

In The Forum:
Vonage
Topic:
Ethernet Cable; Wiring schematic? 568-B?
On Feb 23, 2017 at 12:33:52

beast321 Posted:
I don't know if
you heard, that
many more
Dreamcast games
are opened up
recently.
...

In The Forum:
Fax - Tivo - Alarms
Topic:
Using phone as a dial up modem for Dreamcast Gaming
On Feb 15, 2017 at 21:16:51

Av8rix Posted:
...
In The Forum:
Vonage
Topic:
New adapter and router -- MAC change
On Jan 10, 2017 at 19:07:21

tplink Posted:
Im trying to add
my HT802 vonage
adapter to my home
network. I
currently have
...

In The Forum:
Hard Wiring - Installation
Topic:
Vonage behind switch
On Dec 05, 2016 at 06:35:11

DWSupport Posted:
After recent
Vonage update that
took place on the
4th and 5th of
Nov. E-mails with
...

In The Forum:
Vonage
Topic:
Voicemail Not Forwarding to Outlook Accounts
On Nov 10, 2016 at 12:23:26

peterlee Posted:
Had a call from a
Hospital in Ajax,
Ontario to my home
in
Scarborough, Onta
rio
...

In The Forum:
Vonage Canada
Topic:
Hospital Incoming call unable to connect
On Nov 08, 2016 at 11:59:50

TELLDOUG Posted:
I am looking for a
product that will
make my phone ring
louder so I can
hear using
...

In The Forum:
Vonage
Topic:
Looking for a ringer ameliorate
On Oct 26, 2016 at 09:21:30

HildBeft Posted:
You can recollect
password by
connecting the
router to your pc
and open the
browser
...

In The Forum:
Hard Wiring - Installation
Topic:
How to arrive at wifi password?
On Oct 20, 2016 at 05:05:49


Vonage VoIP Forums

Vonage In The News
Vonage Holdings Corp. Reports Fourth Quarter and Full Year 2013 Results

Carolyn Katz Elected to Board of Directors of Vonage Holdings Corp.

Syndication

Vonage Customer Reviews
Vonage vs. Time Warner Cable SoCal
Vonage vs. Time Warner Cable SoCal



Vonage UK Review
Vonage UK Review



Vonage Pros and Cons for 2006
Vonage Pros and Cons for 2006



Vonage, a VT2142 and a RTP300, My Experiences - A Detailed Review
Vonage, a VT2142 and a RTP300, My Experiences - A Detailed Review



Salt Lake City: impressions after several months
Salt Lake City: impressions after several months




Vonage Reviews


Post new topic   Reply to topic  Vonage® VoIP Forum - Vonage News, Reviews And Discussion » Vonage Forum Archive
Author Message
rebus
Vonage Forum Evangelist
Vonage Forum Evangelist


Joined: Dec 04, 2004
Posts: 448
Location: Tampa Bay

PostPosted: Wed May 02, 2007 4:02 pm    Post subject: Calls Dropped - problem for past several days Reply with quote Back to top

Anyone else having a rash of calls being dropped during conversation? Does not seem to matter whether the call is inbound or outbound. The call just cuts out and the Phone LED on the adapter goes out.

I might suspect it's an ISP issue, but this is happening on both my Vonage line at home, and the 4 lines at work. (different ISPs)

There aren't any service notices in the Vonage dashboard, and I haven't seen any posts here about it yet, so I have to ask if I'm alone on this one.
 
View user's profile Send private message
SgtSkippy
New Forum Member
New Forum Member


Joined: May 02, 2007
Posts: 2

PostPosted: Wed May 02, 2007 5:09 pm    Post subject: Reply with quote Back to top

I am in the same boat as you. I have 5 business lines and a "800" number plus a fax line and none of them have worked for incoming calls since April 24th-25th. Nothing on our network end. Outgoing calls seem OK for the most part but some will drop about 3-4 minutes into the conversation. I also have Vonage at home and noticed a dramatic decrease in incoming calls. Different ISP's here as well. It is REALLY annoying having 100 phone calls a day get transferred to cell phones so we can remain in contact with our disabled Clients.
View user's profile Send private message
rebus
Vonage Forum Evangelist
Vonage Forum Evangelist


Joined: Dec 04, 2004
Posts: 448
Location: Tampa Bay

PostPosted: Wed May 02, 2007 7:55 pm    Post subject: Reply with quote Back to top

To make matters worse..... There is voicemail configured on the lines (rolls over after 15 seconds, which is about 4-5 rings) yet callers are reporting they hear 3 rings, then get dead air. It's not rolling to voicemail, and nothing is coming in to our copper "network availability" number.

Several customers emailed me today asking if we were OK, because calls were going dead and they never got voicemail.

Same symptoms at home. Grrrrrr.
 
View user's profile Send private message
SgtSkippy
New Forum Member
New Forum Member


Joined: May 02, 2007
Posts: 2

PostPosted: Thu May 03, 2007 4:21 pm    Post subject: Reply with quote Back to top

OK, i got mine all taken care of............... After contacting our ISP to make sure nothing on their end changed I started to troubleshoot our network. After taking all day playing with that i found that it too was all running smoothly. So then I switched my investigation to Vonage, they assured me that all ports on all of my devices were working and had connectivity. We use the PAP2 device for all of our lines and we have all of our numbers running through Vonage's call hunt feature using one number as our main contact line and a fax line running directly to the machine circumventing our PBX system. As I began coming up short on my findings on our side, I began to doubt Vonage's ability to detect if each line was "functioning normally". We had one open port in another PAP2 device so I moved our main number to the only available port in our string of PAP2 devices and within minutes, all was working perfectly. Our devices are about 2 years old or so. So I am not sure if it was just burned out and over used and abused or what. But thats how i got mine all up and running again.

I am also going to install one of those Hawking BroadBand Booster's to help with any issues with our ISP, merely as a "just in case" precaution.


Last edited by SgtSkippy on Thu May 03, 2007 4:25 pm; edited 1 time in total
View user's profile Send private message
mariah
Vonage Forum Associate
Vonage Forum Associate


Joined: Feb 19, 2007
Posts: 23

PostPosted: Thu May 03, 2007 4:24 pm    Post subject: Reply with quote Back to top

double check if your internet connection is not the one working, and if you're using a surge protector, battery backup, ups, whatever, just loose it. Plug the device straight to the wall outlet.
View user's profile Send private message
Display posts from previous:   
Post new topic   Reply to topic

You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot vote in polls in this forum


All times are GMT - 5 Hours

Vonage Service Plans


Vonage VoIP Members
Members List Members
New Toprxonnom
New Today 5
Yesterday 4
Total 100350

Who Is On Site
Visitors 168
Members 1
Total 169


Vonage VoIP Forum Members:
Login Here
Not a Member? You can Register Here
As a registered member you will have access to the VoIP Speed Test, Vonage Service Announcements and post comments in the
Vonage VoIP Forums

Vonage Stock Price
Value: 6.53
Change:   N/A
Up to 15 Minute Delay

Site Search
 






†AK and HI residents pay $29.95 shipping. ††Limited time offer. Valid for residents of the United States (&DC), 18 years or older, who open new accounts. Offer good while supplies last and only on new account activations. One kit per account/household. Offer cannot be combined with any other discounts, promotions or plans and is not applicable to past purchases. Good while supplies last. Allow up to 2 weeks for shipping. Other restrictions may apply.

1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.

HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details.

** Certain call types excluded.

www.vonage-forum.com is not an official Vonage support website & is independently operated.
All logos and trademarks are property of their respective owners. All comments are property of their posters.
All other www.vonage-forum.com content is © Copyright 2002 - 2013 by 4Sight Media LLC.

Thinking of signing up for Vonage but have questions?
Business and Residential customers can call Toll Free 24 hours a day at: 1-888-692-8074
No Vonage Promotion Code or Coupon Codes are required at www.vonage.com to receive any special,
best Vonage cheap deals, free sign up offers or discounts.

[ | | | | | ]

Vonage Forum Site Maps

Vonage | VoIP Forum | How VoIP Works | Wiring and Installation Page Two | International Rate Plans 2 | Internet Phone
Promotion | Vonage Review | VoIP | Broadband Phone | Free Month | Rebate | Vonnage | Vontage | VoIP | Phone Service
Phone | llamadas ilimitadas a Mexico | Latest News | VoIP Acronyms | Deal | Philippines Globe Phone | Site Maps

The Vonage Forum provides the Vonage sign up Best Offer Promotion Deal.
If you are considering signing up for Vonage and have found our Vonage News, Customer Reviews, Forums
& all other parts of this site useful, please use our Vonage Sign up page.


Vonage VoIP Phone Service is redefining communications by offering consumers
& small business VoIP Internet phones, an affordable alternative to traditional phone service.
The Vonage VoIP Forum Generated This Page In: 0.78 Seconds and 328 Pages In The Last 60 Seconds
The Vonage VoIP Forum