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NHTracker
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PostPosted: Thu Apr 26, 2007 11:06 pm    Post subject: Caller ID name Reply with quote Back to top

Two days ago my folks called me and their name appeared on my caller ID. That wouldn't be weird except for the fact that they also have Vonage. It really took me by surprise because I have never seen their name appear in nearly two years.

Oddly enough my name still doesn't appear on theirs.
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Steve48
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PostPosted: Fri Apr 27, 2007 7:34 pm    Post subject: Reply with quote Back to top

That is odd. You're sure they didn't call on a cell phone or something?

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NHTracker
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PostPosted: Thu May 10, 2007 6:39 pm    Post subject: Reply with quote Back to top

No, it was their Vonage phone number along with the name. It was a ported Verizon number so it still shows the name and number on all caller IDs EXCEPT mine. That's why it was so weird to see it suddenly show up after a couple years of just seeing the number. Incidentally, after two days of seeing my family's name show up on the caller ID, and having the feeling that I have a real phone service, it was again gone and still hasn't returned.

This issue coupled with the fact that the caller ID name feature is occasionally inconsistent with even non-Vonage numbers bugs me to no end. For example, I can clearly see on my caller ID both on the dashboard and on my phone that XYZ company will call and the name displays on my phone. Then 20 minutes later the exact same number calls me back and the name is now "unknown", instead of "XYZ company".
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xnewuser
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PostPosted: Fri May 11, 2007 8:28 am    Post subject: Reply with quote Back to top

I've never considered caller ID to be very useful anyway. I also get wrong dates, names sometimes but not others, calls with a number sometimes but without at other times (yes, when called from the same number). Occasionally numbers are listed as unknown or unavailable even when it's from the same number that previously displayed properly. It doesn't matter where the call comes from... local, long-distance, cell, etc.

However, most of the time I use the old fashioned, low-tech, caller ID:

"Hello, who is this? ..."
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noct
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PostPosted: Fri May 11, 2007 9:58 am    Post subject: Reply with quote Back to top

Sounds like the Vonage carrier associated with the number somehow updated their carrier and it transmit the name. Then, the found the issue and fixed it. Smile
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