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mikebrown Posted:
Hello, I think
you should consult
it with the Expert
they can surely
help you
...

In The Forum:
Hard Wiring - Installation
Topic:
Hardwiring in a Rental House
On Jun 24, 2017 at 09:15:34

Haniltery Posted:
For wipe call
history also some
of the offline, in
gengral , it
usually apply to
...

In The Forum:
Vonage
Topic:
How to Delete call history from online account?
On May 09, 2017 at 06:14:26

diana87 Posted:
You have to use
VPN service to
bypass
Geo-restrictions
and get free
access while
...

In The Forum:
Vonage
Topic:
Recent calling problem from Egypt
On May 02, 2017 at 17:28:06

dconnor Posted:
What is the main
number on the
account? And
which one is the
virtual number?
...

In The Forum:
Vonage UK
Topic:
How do you call 999
On Apr 27, 2017 at 18:52:02

Trafford Posted:
Seems like a
simple
question. We
rely exclusively
on a Vonage system
for our
...

In The Forum:
Vonage UK
Topic:
How do you call 999
On Apr 27, 2017 at 10:42:50

diazou Posted:
Hello, It's
compatible with
Android your phone
software
? Thanks!
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Mar 28, 2017 at 12:42:33

jeddaisg Posted:
Hi all We have
a Vonage VOIP
system for our
office. Lately,
our call quality
...

In The Forum:
Vonage
Topic:
Ethernet Cable; Wiring schematic? 568-B?
On Feb 23, 2017 at 18:33:52

beast321 Posted:
I don't know if
you heard, that
many more
Dreamcast games
are opened up
recently.
...

In The Forum:
Fax - Tivo - Alarms
Topic:
Using phone as a dial up modem for Dreamcast Gaming
On Feb 16, 2017 at 03:16:51

Av8rix Posted:
Sorry to start a
new thread on an
old topic but when
I google “Vonage
MAC address
...

In The Forum:
Vonage
Topic:
New adapter and router -- MAC change
On Jan 11, 2017 at 01:07:21

tplink Posted:
Im trying to add
my HT802 vonage
adapter to my home
network. I
currently have
...

In The Forum:
Hard Wiring - Installation
Topic:
Vonage behind switch
On Dec 05, 2016 at 12:35:11


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Birdie
New Forum Member
New Forum Member


Joined: Apr 22, 2007
Posts: 3

PostPosted: Mon Apr 23, 2007 7:19 pm    Post subject: Where to buy VT2542 Reply with quote Back to top

Where are existing Vonage customers buying the VT2542?

I'm ready to finally go wireless. I noticed at the Vonage website the new VT2542 wireless device. I called Vonage to purchase the device and they actually told me to go to a retail store to make the purchase because it would be cheaper since I would be charged the activation fee and get a new phone number. My local retail stores (Best Buy, Circuit City, Micro Center) aren't selling it. I called Vonage back again. Finally they said that I could purchase the device through them, but I would be without phone service for a minimum of three days because they would send me a configured device, thus deactiving my current router/phone adaptor.

This seems like an odd situation. Where can I make this purchase?

Thanks,
Birdie
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dhuston
Full Forum Member
Full Forum Member


Joined: Mar 21, 2006
Posts: 41
Location: Massachusetts

PostPosted: Tue Apr 24, 2007 3:25 am    Post subject: Reply with quote Back to top

Vonage sent me the VT2542 as a replacement device. Somehow they added the device to my account. When I received it, it unplugged my old device, plugged in the VT2542 and it took right off and was already provisioned on my phone number. I sent the old device back.

Many people have said Vonage will charge them $20 to exchange a device. In my opinion, $20 is a good deal for a great device. I happed to get it free. Call customer service back and ask them how to replace your adapter. Keep calling until you get the answer that you want. I hear customer service is doing many things to keep its customer's happy.

By the way, the VT2542 has worked flawlessly for me. I love it.
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roscopco
Vonage Forum MVM
Vonage Forum <b>MVM</b>


Joined: Nov 08, 2006
Posts: 1326

PostPosted: Tue Apr 24, 2007 5:48 am    Post subject: Reply with quote Back to top

I called about that adapter and it isn't available to us in Canada yet. I am using a Linksys wireless router and a motorola adapter, but I am considering the wireless linksys unit.

I don't see why you would need a new phone number if you buy it from them. You can have as many adapters as you like, but you can only use one at a time.
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