Sign up
 Vonage  

       
 
Vonage Forum Menu

Vonage Forums
Vonage VoIP Forum
tplink Posted:
Im trying to add
my HT802 vonage
adapter to my home
network. I
currently have
...

In The Forum:
Hard Wiring - Installation
Topic:
Vonage behind switch
On Dec 05, 2016 at 06:35:11

MichaelMub Posted:
PORN...
In The Forum:
Vonage
Topic:
The best pron
On Dec 04, 2016 at 10:22:56

Dwightkaw Posted:
kredyt bez
zaświadcze
24; kredyt bez
zaświadcze
24; o dochodach
...

In The Forum:
Vonage
Topic:
kredyt bez zaświadczeń
On Dec 03, 2016 at 03:27:10

Kevingrarl Posted:
Су
95;ас&
#1085;иl
1;
пі
76;пр&
#1080;&
...

In The Forum:
Vonage
Topic:
Сучас&
On Dec 02, 2016 at 12:51:38

IsaawUnace Posted:
does cialis work
as well as cialis
add.cgi buy
cialis cialis
the team <a
...

In The Forum:
Vonage
Topic:
Condition good pill instead of ed
On Dec 01, 2016 at 11:11:59

MatrickVop Posted:
buy cialis today
columbus oh
generic cialis
buy cialis online
registered users
...

In The Forum:
Vonage
Topic:
Classify miserly pills no means
On Nov 28, 2016 at 10:42:47

dracossumo Posted:
Ко
84;па&
#1085;иn
3; Tritel
пр
77;до
...

In The Forum:
Vonage
Topic:
&#1048;&#1085;&#1090;&#1077;&#1088;&
On Nov 27, 2016 at 23:00:39

DWSupport Posted:
After recent
Vonage update that
took place on the
4th and 5th of
Nov. E-mails with
...

In The Forum:
Vonage
Topic:
Voicemail Not Forwarding to Outlook Accounts
On Nov 10, 2016 at 12:23:26

peterlee Posted:
Had a call from a
Hospital in Ajax,
Ontario to my home
in
Scarborough, Onta
rio
...

In The Forum:
Vonage Canada
Topic:
Hospital Incoming call unable to connect
On Nov 08, 2016 at 11:59:50

TELLDOUG Posted:
I am looking for a
product that will
make my phone ring
louder so I can
hear using
...

In The Forum:
Vonage
Topic:
Looking for a ringer ameliorate
On Oct 26, 2016 at 09:21:30


Vonage VoIP Forums

Vonage In The News
Vonage Holdings Corp. Reports Fourth Quarter and Full Year 2013 Results

Carolyn Katz Elected to Board of Directors of Vonage Holdings Corp.

Syndication

Vonage Customer Reviews
Vonage vs. Time Warner Cable SoCal
Vonage vs. Time Warner Cable SoCal



Vonage UK Review
Vonage UK Review



Vonage Pros and Cons for 2006
Vonage Pros and Cons for 2006



Vonage, a VT2142 and a RTP300, My Experiences - A Detailed Review
Vonage, a VT2142 and a RTP300, My Experiences - A Detailed Review



Salt Lake City: impressions after several months
Salt Lake City: impressions after several months




Vonage Reviews


Post new topic   Reply to topic  Vonage® VoIP Forum - Vonage News, Reviews And Discussion » Hard Wiring - Installation
Author Message
Eriktri
New Forum Member
New Forum Member


Joined: Apr 21, 2007
Posts: 2

PostPosted: Sat Apr 21, 2007 6:28 pm    Post subject: Can't get home wiring to work. Reply with quote Back to top

I have had Vonage for about 1 year now, I purchased the "Plug & use" wireless phones at the time because I was to chicken to fool around with the NIU box.

After much debate with my husband I decided to give it a go.
I purchased a Motorola VT1005 and I called Vonage so they could register the Mac ID Number. I purchased new 5.8 Uniden Phones
(Model number DXAI5688-2) I also purchased a long phone cord.
I followed the instructions provided by Vonage to the letter, but I can't get the wall jacks in my home to work with Vonage.

I made sure I disconnected the two things that look like phone plugs in the NIU box outside. (I have pics of my NIU box bellow)

I connected the new phone cord to the back of the Vonage router Line 1, then I plugged the other end into the wall jack. I then plugged the new uniden phone into one of the other phone jacks in the wall & I hear no dial tone. I then plugged my Uniden phone into the Vonage router Line 1 just to make sure my connection was working I did get a dial tone when I did that.

I also took pics of my home alarm system. We no longer use the alarm system so it is deactivated as of now, but I am unsure if this could be causing the problem. Well at this point I am truly stumped & I would be thankful for any help. I am a true Goof when it comes to this kind of of stuff, but I am a quick learner LOL. Thank You in advance to anyone who can offer advice to this problem.




These are pics of the alarm system box in my basement
http://img182.imageshack.us/img182/5348/0421071650ep3.jpg
http://img223.imageshack.us/img223/7564/0421071651fz2.jpg

This is a pic of my NIU box you can see the 2 phone plugs I unplugged in the box.
http://img246.imageshack.us/img246/7981/0421071642sp6.jpg

This photo is a pic of me holding a blue cord in the NIU Box it covers up some wires, I don't know if it is relevant to my problem but I thought I would get a snapshot of it any how.
http://img222.imageshack.us/img222/8494/0421071639ck8.jpg
View user's profile Send private message
Steve48
Vonage Forum MVM
Vonage Forum <b>MVM</b>


Joined: Aug 30, 2005
Posts: 4777

PostPosted: Wed Apr 25, 2007 8:24 pm    Post subject: Reply with quote Back to top

I'm afraid that your photos are too small for me to see much, but you seem to have done the right things; i.e., pulling the plugs in the NIU and plugging the Vonage box into a wall jack.

A couple of questions:

1. Are you sure that the jacks that you're using for the phone and for the Vonage box were both working before you got Vonage? If so, were they both set up for the same line?

2. When you plug the Vonage box into the wall jack, what happens to the phone light on the Vonage box? Does it stay lit solid, go out, or flash?

If the phone light stays solid, the next step is to get a simple telephone y-splitter: the kind that turns one phone jack into two jacks. Don't get the L1-L2 type. Plug the adapter into the Vonage phone 1 jack and plug your phone into one of the adapter ports. You should get dial tone. Now run a phone cord from the second adapter jack to your wall jack. Do you still get dial tone on the phone?

_________________
Steve Gray
Orlando, FL
View user's profile Send private message
Eriktri
New Forum Member
New Forum Member


Joined: Apr 21, 2007
Posts: 2

PostPosted: Mon May 07, 2007 5:57 pm    Post subject: Reply with quote Back to top

I am sorry I didn't post my reply sooner. I went and purchased the telephone y-splitter I plugged it into line 1 on the Vonage unit. Then I plugged my cordless phone into one of the slots but I didn't get a dial tone, then i took the telephone y-splitter out of the Vonage unit & I plugged the cordless phone into line 1 just to double check and make sure my Vonage unit was ok It did work I got a dial tone.

So i put the telephone y-splitter back into the Vonage unit and once again nothing/

When I plugged the Vonage box into the wall jack the green light stays solid on the Vonage unit.

All my home jacks worked before I got Vonage.

Thank you for all help in advance.
View user's profile Send private message
Steve48
Vonage Forum MVM
Vonage Forum <b>MVM</b>


Joined: Aug 30, 2005
Posts: 4777

PostPosted: Mon May 07, 2007 7:31 pm    Post subject: Reply with quote Back to top

The fact that the phone light doesn't flash when you plug the Vonage box into the wall jack indicates that you don't have a short and you don't have a phone plugged into the wall somewhere and off hook. That's good.

The trick with the Y splitter should work, provided you have the right type. A simple splitter is what you want; an L1-L2 splitter is not. When you plug the splitter into phone jack 1 on the Vonage unit and plug the phone into one of the other ports, the phone doesn't work. Does it work if you plug the phone into the third port instead? Are any of the ports on the splitter labelled?

When you plug the phone into the wall jack, are you using the same cord that you use when you test the phone by plugging it into the Vonage unit? You'll need at least one more cord to plug a phone into the wall jack. Are you sure that that cord is good? Test all the cords that you're going to use in this endeavor by using them to plug the test phone directly into the Vonage box.

All of your jacks were working before. Were all of them set up for the same land line? They were all working after use of the alarm system was discontinued?

Do you have high resolution photographs that you can post or email?

_________________
Steve Gray
Orlando, FL
View user's profile Send private message
Display posts from previous:   
Post new topic   Reply to topic

You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot vote in polls in this forum


All times are GMT - 5 Hours

Vonage Service Plans


Vonage VoIP Members
Members List Members
New tplink
New Today 3
Yesterday 8
Total 99012

Who Is On Site
Visitors 90
Members 0
Total 90


Vonage VoIP Forum Members:
Login Here
Not a Member? You can Register Here
As a registered member you will have access to the VoIP Speed Test, Vonage Service Announcements and post comments in the
Vonage VoIP Forums

Vonage Stock Price
Value: 6.81
Change:   N/A
Up to 15 Minute Delay

Site Search
 






†AK and HI residents pay $29.95 shipping. ††Limited time offer. Valid for residents of the United States (&DC), 18 years or older, who open new accounts. Offer good while supplies last and only on new account activations. One kit per account/household. Offer cannot be combined with any other discounts, promotions or plans and is not applicable to past purchases. Good while supplies last. Allow up to 2 weeks for shipping. Other restrictions may apply.

1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.

HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details.

** Certain call types excluded.

www.vonage-forum.com is not an official Vonage support website & is independently operated.
All logos and trademarks are property of their respective owners. All comments are property of their posters.
All other www.vonage-forum.com content is © Copyright 2002 - 2013 by 4Sight Media LLC.

Thinking of signing up for Vonage but have questions?
Business and Residential customers can call Toll Free 24 hours a day at: 1-888-692-8074
No Vonage Promotion Code or Coupon Codes are required at www.vonage.com to receive any special,
best Vonage cheap deals, free sign up offers or discounts.

[ | | | | | ]

Vonage Forum Site Maps

Vonage | VoIP Forum | How VoIP Works | Wiring and Installation Page Two | International Rate Plans 2 | Internet Phone
Promotion | Vonage Review | VoIP | Broadband Phone | Free Month | Rebate | Vonnage | Vontage | VoIP | Phone Service
Phone | llamadas ilimitadas a Mexico | Latest News | VoIP Acronyms | Deal | Philippines Globe Phone | Site Maps

The Vonage Forum provides the Vonage sign up Best Offer Promotion Deal.
If you are considering signing up for Vonage and have found our Vonage News, Customer Reviews, Forums
& all other parts of this site useful, please use our Vonage Sign up page.


Vonage VoIP Phone Service is redefining communications by offering consumers
& small business VoIP Internet phones, an affordable alternative to traditional phone service.
The Vonage VoIP Forum Generated This Page In: 0.70 Seconds and 598 Pages In The Last 60 Seconds
The Vonage VoIP Forum