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mikebrown Posted:
Hello, I think
you should consult
it with the Expert
they can surely
help you
...

In The Forum:
Hard Wiring - Installation
Topic:
Hardwiring in a Rental House
On Jun 24, 2017 at 09:15:34

Haniltery Posted:
For wipe call
history also some
of the offline, in
gengral , it
usually apply to
...

In The Forum:
Vonage
Topic:
How to Delete call history from online account?
On May 09, 2017 at 06:14:26

diana87 Posted:
You have to use
VPN service to
bypass
Geo-restrictions
and get free
access while
...

In The Forum:
Vonage
Topic:
Recent calling problem from Egypt
On May 02, 2017 at 17:28:06

dconnor Posted:
What is the main
number on the
account? And
which one is the
virtual number?
...

In The Forum:
Vonage UK
Topic:
How do you call 999
On Apr 27, 2017 at 18:52:02

Trafford Posted:
Seems like a
simple
question. We
rely exclusively
on a Vonage system
for our
...

In The Forum:
Vonage UK
Topic:
How do you call 999
On Apr 27, 2017 at 10:42:50

diazou Posted:
Hello, It's
compatible with
Android your phone
software
? Thanks!
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Mar 28, 2017 at 12:42:33

jeddaisg Posted:
Hi all We have
a Vonage VOIP
system for our
office. Lately,
our call quality
...

In The Forum:
Vonage
Topic:
Ethernet Cable; Wiring schematic? 568-B?
On Feb 23, 2017 at 18:33:52

beast321 Posted:
I don't know if
you heard, that
many more
Dreamcast games
are opened up
recently.
...

In The Forum:
Fax - Tivo - Alarms
Topic:
Using phone as a dial up modem for Dreamcast Gaming
On Feb 16, 2017 at 03:16:51

Av8rix Posted:
Sorry to start a
new thread on an
old topic but when
I google “Vonage
MAC address
...

In The Forum:
Vonage
Topic:
New adapter and router -- MAC change
On Jan 11, 2017 at 01:07:21

tplink Posted:
Im trying to add
my HT802 vonage
adapter to my home
network. I
currently have
...

In The Forum:
Hard Wiring - Installation
Topic:
Vonage behind switch
On Dec 05, 2016 at 12:35:11


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maryjane
Vonage Forum Evangelist
Vonage Forum Evangelist


Joined: Dec 22, 2005
Posts: 409
Location: Michigan

PostPosted: Sun Apr 22, 2007 7:10 am    Post subject: Re: Please help in wanting to stay with Vonage.... Reply with quote Back to top

Bozicfg wrote:
Can someone please tell me why with all the service issues, outages, etc would Vonage be still considered a preferred Voip provider for us?

I joined Vonage because of the cost basically, it did save me money but the headaches of all the service issues is getting heavier and heavier to justify now.


I haven't had the issues that you seem to be having, maybe two short term outages one day last week. I don't log onto my online account often to do changes but when I do everything is working fine.

If I were having issues I would wait them out for a while because I cringe at the thought of switching Voip services and having to purchase new equiptment.

Besides if Vonage completely looses all court challenges I have a feeling ALL Voip would be affected in how they provide there services.

In the past when I was having issues (like a year ago) This forum was extremely helpful. *note - all my issues were related to my isp not Vongae

But if your in as much agony as you seem to be perhaps you should use your own best judgement in your preferred Voip provider.

_________________
Location......Michigan
ISP...............Comcast
Voip..............Vonage
Router..........Linksys RTP300 FV1.00.60
Modem.........Motorola SB5100
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Ghazal
Vonage Forum Associate
Vonage Forum Associate


Joined: Apr 15, 2007
Posts: 16
Location: Holmdel, NJ

PostPosted: Sun Apr 22, 2007 8:05 pm    Post subject: Reply with quote Back to top

every customer have his own web account!!! you have access to this web account all the time!!!
if you want to disconnect the account and you are afraid that they will not to disconnect it you can just open your web account while you are talking to Vonage rep. !!!
it is a real time, so once your account is disconnected you can see that at the same moment on your screen !!!
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Storm_Law
Vonage Forum Senior
Vonage Forum Senior


Joined: Jul 18, 2006
Posts: 113
Location: Chatsworth, CA

PostPosted: Mon Apr 23, 2007 10:04 am    Post subject: Reply with quote Back to top

My Vonage service works pretty well. The only complaints I have with it are that my fax is not reliable through it so I use a digital cable line for faxing.

There are some weird quirks on the Vonage line that you do not get with a normal POTS or Digital phone line, but the service is much cheaper for the features you get.

My big concern is whether they will stay in business!
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nicegurl
Vonage Forum Senior
Vonage Forum Senior


Joined: Apr 13, 2007
Posts: 102
Location: Atlantic Beach, NY

PostPosted: Mon Apr 23, 2007 11:24 am    Post subject: Reply with quote Back to top

Vonage has problems with fax lines for as long as i can remember...hopefully soon they would be able to support faxing through computer
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sheezhot
Vonage Forum Master
Vonage Forum Master


Joined: Apr 19, 2006
Posts: 172

PostPosted: Mon Apr 23, 2007 11:28 am    Post subject: Reply with quote Back to top

Have you tried Win-fax?


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galion
Vonage Forum Master
Vonage Forum Master


Joined: Aug 11, 2005
Posts: 233
Location: Midwest USA

PostPosted: Mon Apr 23, 2007 11:44 am    Post subject: Reply with quote Back to top

Why would I stick around? Most of the correct answers have been listed for me staying until the end. But, I want to add one more for me: I am paying a fraction of the cost to be on a landline which would require interaction with Verizon (insert boo, hiss). I fully understand the technology may not be perfect, but unlike most I really haven't had any problems. With the understanding that Vonage is using tomorrow's technology I am certainly willing to have a slight risk verses the benefits I get in both costs, features, and control over my phone service. Verizon (insert boo, hiss) did not give me almost instantaneous logs of ALL my phone calls (incoming and outgoing). Verizon (insert boo, hiss) did not give me a CHEAP toll free number for family convienence. I seriously doubt any traditional company could match my current advantage. Raise the sails, I'm on board till the end.

_________________
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The days of thousands of pounds of copper wires hanging on poles are coming to an end.
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nicegurl
Vonage Forum Senior
Vonage Forum Senior


Joined: Apr 13, 2007
Posts: 102
Location: Atlantic Beach, NY

PostPosted: Mon Apr 23, 2007 11:45 am    Post subject: Reply with quote Back to top

is winfax faxing through the internet?wherein there is no need for a fax machine?
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deanbrew
Vonage Forum Associate
Vonage Forum Associate


Joined: Nov 30, 2006
Posts: 15

PostPosted: Mon Apr 23, 2007 1:49 pm    Post subject: Reply with quote Back to top

nicegurl wrote:
is winfax faxing through the internet?wherein there is no need for a fax machine?


Yes, exactly. You need a scanner (or all-in-one) to scan paper, but computer-generated documents can be sent directly. You receive and send faxes from a web-based fax service.

I don't use winfax, but I use Trustfax, which is a very similar service. It is a bit less costly for a small user like me than winfax.
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dhuston
Full Forum Member
Full Forum Member


Joined: Mar 21, 2006
Posts: 41
Location: Massachusetts

PostPosted: Mon Apr 23, 2007 2:10 pm    Post subject: Reply with quote Back to top

One thing I think we forget is that Voip is a complicated system that uses everyone elses internet for access and data transmission to and from Vonage's switch. If Comcast or Road Runner or Verizon hic cups, then so does our phone service. As far as the outages, I have only experienced 2 outages in the 2 years I have been with Vonage (that I can remember). Then I rely on my network availability number to get me through. I pay $18.00 total a month for my one line. If I want service that does not glitch, then I can pay $50.00 a month to get it. Even then, a hardwired phone line does and can go down.

As far as faxing, I have found that if your adapter supports it use "*99" ahead of your number. That will tell your adapter to use max bandwidth for that call. I also find that *70 will also allow faxes to go through better. I have never found out why, but it always helps for me. The third tip is to use "#" at the end of your dialed phone number. That tells Vonage that you are done dialing and gets the call processed faster. My fax's (HP 5610) dial string then consists of "*70,*99,1234567890#" I find that helps every time. The last tip that works with the HP fax is to scan the document first and then fax. I find that certain faxes will not connect when faxing directly through the scanner.

This are things that allow my fax to work without fail.
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sheezhot
Vonage Forum Master
Vonage Forum Master


Joined: Apr 19, 2006
Posts: 172

PostPosted: Mon Apr 23, 2007 2:32 pm    Post subject: Reply with quote Back to top

thanks for that info dh! Any tips especially proven & tested is appreciated. Very Happy
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