Cannot use both lines simultaneously

Posts: 100 · Vonage Forum Senior Joined: Jan 13, 2007 Posts: 100

i just switched to netgear cg814wg v2 behind which i connected my vonage device.i did this to simplify my network.The device works fine but the problem is intermittently my inbound and outbound calls fail.I cannot use both my lines simultaneously.Gets dropped.

I called support they did port triggering on netgear but when i used both phones calls dropped again!!!

Any help?

Sad

Jay

Posts: 87 · Vonage Forum Senior Joined: Oct 26, 2006 Posts: 87

that modem/gateway is notorious for issues with VoIP..have you seen

http://www.vonage.com/help.php?article=1228&category=46&nav=4

port forwarding for some reason does not entirely work on that modem for some reason//it sees the call as a flood and shuts down the calls for security reasons

Posts: 100 · Vonage Forum Senior Joined: Jan 13, 2007 Posts: 100

thanks for your swifty reply.It worked how ever i'm disposing the modem.

Thanks,

Very Happy

Jay