Sign up
 Vonage  

       
 
Vonage Forum Menu

Vonage Forums
Vonage VoIP Forum
mikebrown Posted:
Hello, I think
you should consult
it with the Expert
they can surely
help you
...

In The Forum:
Hard Wiring - Installation
Topic:
Hardwiring in a Rental House
On Jun 24, 2017 at 09:15:34

Haniltery Posted:
For wipe call
history also some
of the offline, in
gengral , it
usually apply to
...

In The Forum:
Vonage
Topic:
How to Delete call history from online account?
On May 09, 2017 at 06:14:26

diana87 Posted:
You have to use
VPN service to
bypass
Geo-restrictions
and get free
access while
...

In The Forum:
Vonage
Topic:
Recent calling problem from Egypt
On May 02, 2017 at 17:28:06

dconnor Posted:
What is the main
number on the
account? And
which one is the
virtual number?
...

In The Forum:
Vonage UK
Topic:
How do you call 999
On Apr 27, 2017 at 18:52:02

Trafford Posted:
Seems like a
simple
question. We
rely exclusively
on a Vonage system
for our
...

In The Forum:
Vonage UK
Topic:
How do you call 999
On Apr 27, 2017 at 10:42:50

diazou Posted:
Hello, It's
compatible with
Android your phone
software
? Thanks!
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Mar 28, 2017 at 12:42:33

jeddaisg Posted:
Hi all We have
a Vonage VOIP
system for our
office. Lately,
our call quality
...

In The Forum:
Vonage
Topic:
Ethernet Cable; Wiring schematic? 568-B?
On Feb 23, 2017 at 18:33:52

beast321 Posted:
I don't know if
you heard, that
many more
Dreamcast games
are opened up
recently.
...

In The Forum:
Fax - Tivo - Alarms
Topic:
Using phone as a dial up modem for Dreamcast Gaming
On Feb 16, 2017 at 03:16:51

Av8rix Posted:
Sorry to start a
new thread on an
old topic but when
I google “Vonage
MAC address
...

In The Forum:
Vonage
Topic:
New adapter and router -- MAC change
On Jan 11, 2017 at 01:07:21

tplink Posted:
Im trying to add
my HT802 vonage
adapter to my home
network. I
currently have
...

In The Forum:
Hard Wiring - Installation
Topic:
Vonage behind switch
On Dec 05, 2016 at 12:35:11


Vonage VoIP Forums

Vonage In The News
Vonage Holdings Corp. Announces Date of Earnings Release and Conference Call for Second Quarter 2017 Financial Results

Vonage for NetSuite SuiteApp Achieves 'Built for NetSuite' Status

Syndication

Vonage Customer Reviews
Vonage vs. Time Warner Cable SoCal
Vonage vs. Time Warner Cable SoCal



Vonage UK Review
Vonage UK Review



Vonage Pros and Cons for 2006
Vonage Pros and Cons for 2006



Vonage, a VT2142 and a RTP300, My Experiences - A Detailed Review
Vonage, a VT2142 and a RTP300, My Experiences - A Detailed Review



Salt Lake City: impressions after several months
Salt Lake City: impressions after several months




Vonage Reviews


Post new topic   Reply to topic  Vonage® VoIP Forum - Vonage News, Reviews And Discussion » Vonage Forum Archive
Author Message
ccplus1
New Forum Member
New Forum Member


Joined: Apr 16, 2007
Posts: 3

PostPosted: Mon Apr 16, 2007 9:15 am    Post subject: Outage in NY due to fiber cut and storm???? Reply with quote Back to top

At this time I can't receive any incoming calls from non-Vonage phones. All you get is a busy signal. I called Vonage a couple times to see if I would get the same "story". They said there were service issues due to the storm and a fiber cut in NY and they have technicians on it now. Service should be restored after the storm subsides. I can make outgoing calls to non-Vonage phones...so this "story" doesn't seem to make much sense.

Anyone have any additional information?

Thanks.
View user's profile Send private message
noct
Vonage Forum Master
Vonage Forum Master


Joined: Nov 11, 2006
Posts: 208
Location: New Jersey, USA

PostPosted: Mon Apr 16, 2007 9:51 am    Post subject: Reply with quote Back to top

Your inbound and outbound calls are routed differently, believe it or not. If someone calls you inbound, the call goes to the nearby ratecenter that the phone number is tied to, then goes to the Vonage database to route. When you make an outbound call, it just goes from the Vonage gateway.

It's weird, I know, but possible if there's an issue with the incoming. I haven't noticed any issues with Vonage at anytime yet... I'll have to check my web account now.
View user's profile Send private message
ccplus1
New Forum Member
New Forum Member


Joined: Apr 16, 2007
Posts: 3

PostPosted: Mon Apr 16, 2007 10:04 am    Post subject: Reply with quote Back to top

Thanks noct. I guess I shouldn't have tied my ability to make outgoing calls with my inability to receive incoming calls.

I'm just uncertain I'm being told the straight scoop considering Vonage's precarious position and the latest news that they can't find a workaround to Verizon's patents. I'm feeling like a Titanic passenger being told everything's ok, don't worry.
View user's profile Send private message
Gregg
New Forum Member
New Forum Member


Joined: Feb 05, 2005
Posts: 3

PostPosted: Mon Apr 16, 2007 10:09 am    Post subject: Reply with quote Back to top

ccplus1 wrote:
Thanks noct. I guess I shouldn't have tied my ability to make outgoing calls with my inability to receive incoming calls.

I'm just uncertain I'm being told the straight scoop considering Vonage's precarious position and the latest news that they can't find a workaround to Verizon's patents. I'm feeling like a Titanic passenger being told everything's ok, don't worry.


This is not the first time this has happened. I rely on my phone to be able to take incoming calls. I have 4 kids and they need to be able to reach us should there be an emergency. My neighbor has Vonage and Time Warner Voip service and only Vonage is not working properly. Aargh!
View user's profile Send private message
noct
Vonage Forum Master
Vonage Forum Master


Joined: Nov 11, 2006
Posts: 208
Location: New Jersey, USA

PostPosted: Mon Apr 16, 2007 10:18 am    Post subject: Reply with quote Back to top

On the contrary, I think all these outages over the last week or two are tied to them making little changes to their network so they aren't reliant upon Verizon's patents.

I think we're fine here from now. DConnor (the site admin) posted an interesting read a few days/weeks ago about the whole fiasco with Verizon, and the judge that tried the case had little experience with patent cases.

Worst casescenario, if Vonage has to increase billing by 5% because of the lawsuit, it's only going to be like 1.25 more per month.

I'll gladly pay that. 26.24/mo is cheaper than 85 with Verizon.
View user's profile Send private message
jbev
New Forum Member
New Forum Member


Joined: Feb 12, 2007
Posts: 5

PostPosted: Mon Apr 16, 2007 10:23 am    Post subject: post topic Reply with quote Back to top

Posters shadowduck & KlownKilla in ftopic19215.html reported similar problems in North and South Carolina several days ago (4/11). I now have the same problem in Albany NY. Quite a span in time & geography for similar events.
View user's profile Send private message
mikevarney
New Forum Member
New Forum Member


Joined: Apr 02, 2007
Posts: 1

PostPosted: Mon Apr 16, 2007 12:21 pm    Post subject: Last chance... Reply with quote Back to top

This outage put us over the edge... we canceled Vonage and are going over to Time Warner. our neighbors never have any service outage issues with them. Perhaps they put more effort into the backup infrastructure than Vonage does?
View user's profile Send private message
noct
Vonage Forum Master
Vonage Forum Master


Joined: Nov 11, 2006
Posts: 208
Location: New Jersey, USA

PostPosted: Mon Apr 16, 2007 12:52 pm    Post subject: Reply with quote Back to top

Could be. I know most ISP based Voip providers have a private sector of their internet that they delegate specifically for Voip. For instance, say Comcast has IP ranges from

2.0.0.1 to 50.0.0.0 (this isn't accurate, just and example)
Instead of assigning all of them, randomly to each customer for internet, they now assign 2.0.0.1-9.255.255.255 to Voip devices, and all successive hops to their gateway to the landline network, and the rest is for the regular ISP people.

The biggest thing Vonage has to face today is simply the fact that they have to rely on other ISP's for access to their product. And the marketing of ISP's, too... For instance, the Double and Triple packages that ISPs offer for a year or more at a pretty steep discount, often which the cost of Cable or FIOS TV + Internet + Telephone is cheaper than just having TV + Internet and the cost of Vonage, which is a shame.
View user's profile Send private message
Display posts from previous:   
Post new topic   Reply to topic

You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot vote in polls in this forum


All times are GMT - 5 Hours

Vonage Service Plans


Vonage VoIP Members
Members List Members
New patsykf3
New Today 0
Yesterday 0
Total 101029

Who Is On Site
Visitors 1
Members 0
Total 1


Vonage VoIP Forum Members:
Login Here
Not a Member? You can Register Here
As a registered member you will have access to the VoIP Speed Test, Vonage Service Announcements and post comments in the
Vonage VoIP Forums

Vonage Stock Price
Value:
Change:   
Up to 15 Minute Delay

Site Search
 






†AK and HI residents pay $29.95 shipping. ††Limited time offer. Valid for residents of the United States (&DC), 18 years or older, who open new accounts. Offer good while supplies last and only on new account activations. One kit per account/household. Offer cannot be combined with any other discounts, promotions or plans and is not applicable to past purchases. Good while supplies last. Allow up to 2 weeks for shipping. Other restrictions may apply.

1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.

HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details.

** Certain call types excluded.

www.vonage-forum.com is not an official Vonage support website & is independently operated.
All logos and trademarks are property of their respective owners. All comments are property of their posters.
All other www.vonage-forum.com content is © Copyright 2002 - 2013 by 4Sight Media LLC.

Thinking of signing up for Vonage but have questions?
Business and Residential customers can call Toll Free 24 hours a day at: 1-888-692-8074
No Vonage Promotion Code or Coupon Codes are required at www.vonage.com to receive any special,
best Vonage cheap deals, free sign up offers or discounts.

[ | | | | | ]

Vonage Forum Site Maps

Vonage | VoIP Forum | How VoIP Works | Wiring and Installation Page Two | International Rate Plans 2 | Internet Phone
Promotion | Vonage Review | VoIP | Broadband Phone | Free Month | Rebate | Vonnage | Vontage | VoIP | Phone Service
Phone | llamadas ilimitadas a Mexico | Latest News | VoIP Acronyms | Deal | Philippines Globe Phone | Site Maps

The Vonage Forum provides the Vonage sign up Best Offer Promotion Deal.
If you are considering signing up for Vonage and have found our Vonage News, Customer Reviews, Forums
& all other parts of this site useful, please use our Vonage Sign up page.


Vonage VoIP Phone Service is redefining communications by offering consumers
& small business VoIP Internet phones, an affordable alternative to traditional phone service.
The Vonage VoIP Forum Generated This Page In: 1.26 Seconds and Pages In The Last 60 Seconds
The Vonage VoIP Forum