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walletless
Vonage Forum Associate
Vonage Forum Associate


Joined: Sep 17, 2005
Posts: 15

PostPosted: Fri Apr 13, 2007 2:00 pm    Post subject: Offers from Vonage after porting number to a diff. carrier Reply with quote Back to top

Hello,

I just got my expected transfer date of Apr/25 to port my existing number from Vonage to another carrier.

My parents in India spend a lot to call me here, and I was wondering what kind of offers have Vonage given to people after the porting is done. I currently have a $4.99 plan with Vonage where every minute of calls within US and Canada are billed at 3c per minute. I intend to continue on that plan, send the Vonage adapter to my parents, and use the other carrier to call my parents to the Vonage line (unlimited incoming mins on the Vonage $4.99 plan; and unlimited outgoing minutes on the other carrier's plan).

I was wondering if people have recived offers from Vonage to change the number for free (instead of paying the $9.99 fee) to continue using Vonage, or any other offers they have received.

Any help is appreciated.
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sheezhot
Vonage Forum Master
Vonage Forum Master


Joined: Apr 19, 2006
Posts: 172

PostPosted: Fri Apr 13, 2007 2:12 pm    Post subject: Reply with quote Back to top

If you want to keep your Vonage account with the $4.99 plan even after you already ported out your number to another provider you could do that by getting a new number or have the cust rep from Vonage change your number (number that appears on your account online even when that said number has been ported). One time activation fee is $9.99 excluding tax. It's a small amount but if you don't want to pay for that, you could ask if they could have that waive. Just be polite. I'm sure they'll help you out. Smile

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walletless
Vonage Forum Associate
Vonage Forum Associate


Joined: Sep 17, 2005
Posts: 15

PostPosted: Fri Apr 13, 2007 2:42 pm    Post subject: Reply with quote Back to top

Thanks SheezHot !! Appreciate the reply. I will try and request if they can change my number for free.

Thanks,
Walletless
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†AK and HI residents pay $29.95 shipping. ††Limited time offer. Valid for residents of the United States (&DC), 18 years or older, who open new accounts. Offer good while supplies last and only on new account activations. One kit per account/household. Offer cannot be combined with any other discounts, promotions or plans and is not applicable to past purchases. Good while supplies last. Allow up to 2 weeks for shipping. Other restrictions may apply.

1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.

HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details.

** Certain call types excluded.

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