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tplink Posted:
Im trying to add
my HT802 vonage
adapter to my home
network. I
currently have
...

In The Forum:
Hard Wiring - Installation
Topic:
Vonage behind switch
On Dec 05, 2016 at 06:35:11

DWSupport Posted:
After recent
Vonage update that
took place on the
4th and 5th of
Nov. E-mails with
...

In The Forum:
Vonage
Topic:
Voicemail Not Forwarding to Outlook Accounts
On Nov 10, 2016 at 12:23:26

peterlee Posted:
Had a call from a
Hospital in Ajax,
Ontario to my home
in
Scarborough, Onta
rio
...

In The Forum:
Vonage Canada
Topic:
Hospital Incoming call unable to connect
On Nov 08, 2016 at 11:59:50

TELLDOUG Posted:
I am looking for a
product that will
make my phone ring
louder so I can
hear using
...

In The Forum:
Vonage
Topic:
Looking for a ringer ameliorate
On Oct 26, 2016 at 09:21:30

HildBeft Posted:
You can recollect
password by
connecting the
router to your pc
and open the
browser
...

In The Forum:
Hard Wiring - Installation
Topic:
How to arrive at wifi password?
On Oct 20, 2016 at 05:05:49

HildBeft Posted:
Great tips..
Thanks for sharing
...

In The Forum:
Hard Wiring - Installation
Topic:
How to have Vonage and another land line?
On Oct 20, 2016 at 04:55:03

massrman Posted:
The devices are
available at
different price
margins , please
share your
estimated
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Sep 30, 2016 at 00:48:03

massrman Posted:
Hi these are most
commonly used SIP
PBX interops and
their
configuration
guides,
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Sep 30, 2016 at 00:37:45

Sammy00 Posted:
Has anyone setup a
W52p phone for
vonage? I have
a W52p with two
wireless handsets,
...

In The Forum:
Hard Wiring - Installation
Topic:
W52p Setup
On Aug 30, 2016 at 10:38:01

James44 Posted:
Hi, I am
looking for a good
Sip Trunking
provider in
Canada. they
should offer
...

In The Forum:
Vonage
Topic:
A good sip trunking provider
On Jul 17, 2016 at 23:42:46


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vkumar
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Joined: Apr 12, 2007
Posts: 1

PostPosted: Thu Apr 12, 2007 7:06 pm    Post subject: vonage rebate status Reply with quote Back to top

I have sen mail in rebate in month of feb. 2007 .but still no record online . than I call to customer care they told me we lost the rebate . than you send through fax . second weak of march I resent through fax . but still no record on website and coustomer care than I resent trough fax last weak of march than I call to coustmer care they told still they don;t have record. what i do my account no is [ADMIN EDIT] . this $100.00 rebate .really very poor service . nobody is responsible
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smallj53
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Joined: Mar 19, 2007
Posts: 4

PostPosted: Thu Apr 12, 2007 9:08 pm    Post subject: Reply with quote Back to top

Please don't post your account number online in a forum like this. That is never a good idea.

I'm glad you didn't write to Vonage.

Keep calling. Re-send what they ask for. (assuming you have copies.) Persistence will pay off.
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kamnet
Vonage Forum Master
Vonage Forum Master


Joined: Sep 12, 2005
Posts: 229
Location: Mt. Sterling, KY

PostPosted: Fri Apr 13, 2007 9:53 am    Post subject: Reply with quote Back to top

If you feel you are not going anywhere, I would first suggest you get in touch with a consumer advocate such as Ed Foster, the Gripleline editor for InfoWorld. You can reach his website at http://www.gripe2ed.com/
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su_A_ve
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Joined: Nov 27, 2006
Posts: 56

PostPosted: Fri Apr 13, 2007 10:10 pm    Post subject: Reply with quote Back to top

I had a rebate ($50) from BF that never got in. Web-rebates had me faxed the info in Jan, but to wait 4 weeks to get it processed. So I did in end of Feb. Still nothing. At one point I was told the offer might have been closed.

Ended up contacting the BBB. I went after the rebate clearing house, not Vonage. They sent two letters, and finally they replied and approved and mailed the rebate in a week (haven't seen it yet, but the web site shoes it as sent).

The Vonage rebates are being handled by web-rebates. They are NOTORIOUS for loosing rebates, or bad data entry (mis spellings, wrong address, etc.)

My .02...
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kamnet
Vonage Forum Master
Vonage Forum Master


Joined: Sep 12, 2005
Posts: 229
Location: Mt. Sterling, KY

PostPosted: Sat Apr 14, 2007 8:28 am    Post subject: Reply with quote Back to top

This is true of just about every rebate that is out there. Still, somebody from Vonage should have been able to step in, contact the rebate company and find out what is going on.
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rayp
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Joined: Apr 17, 2007
Posts: 1

PostPosted: Tue Apr 17, 2007 11:30 pm    Post subject: Poor history of honoring rebates .. :( Reply with quote Back to top

I have stopped referring my friends. In the 4 years I have been with Vonage, I gave them 5 successful referrals. They paid me for 2 and stiffed me on the other 3. Their claim was that 2 of those didn't use the right link when they signed up, and the other had bought the router in a retail store, which "didn't qualify." So don't waste your time if you expect to get paid.

In light of their current financial situation, I think the odds of getting paid have gone from slim to none.
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nicegurl
Vonage Forum Senior
Vonage Forum Senior


Joined: Apr 13, 2007
Posts: 102
Location: Atlantic Beach, NY

PostPosted: Wed Apr 18, 2007 12:05 pm    Post subject: Reply with quote Back to top

Quote:
I have stopped referring my friends. In the 4 years I have been with Vonage, I gave them 5 successful referrals. They paid me for 2 and stiffed me on the other 3. Their claim was that 2 of those didn't use the right link when they signed up, and the other had bought the router in a retail store, which "didn't qualify." So don't waste your time if you expect to get paid.

In light of their current financial situation, I think the odds of getting paid have gone from slim to none.


bottom line is for us to take advantage of the "refer-a-friend" credits, our referals should sign up using only that refer-a-friend link sent to their email. thats just one of the qualifier plus referals need to retain service for a certain period of time
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