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mikebrown Posted:
Hello, I think
you should consult
it with the Expert
they can surely
help you
...

In The Forum:
Hard Wiring - Installation
Topic:
Hardwiring in a Rental House
On Jun 24, 2017 at 09:15:34

Haniltery Posted:
For wipe call
history also some
of the offline, in
gengral , it
usually apply to
...

In The Forum:
Vonage
Topic:
How to Delete call history from online account?
On May 09, 2017 at 06:14:26

diana87 Posted:
You have to use
VPN service to
bypass
Geo-restrictions
and get free
access while
...

In The Forum:
Vonage
Topic:
Recent calling problem from Egypt
On May 02, 2017 at 17:28:06

dconnor Posted:
What is the main
number on the
account? And
which one is the
virtual number?
...

In The Forum:
Vonage UK
Topic:
How do you call 999
On Apr 27, 2017 at 18:52:02

Trafford Posted:
Seems like a
simple
question. We
rely exclusively
on a Vonage system
for our
...

In The Forum:
Vonage UK
Topic:
How do you call 999
On Apr 27, 2017 at 10:42:50

diazou Posted:
Hello, It's
compatible with
Android your phone
software
? Thanks!
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Mar 28, 2017 at 12:42:33

jeddaisg Posted:
Hi all We have
a Vonage VOIP
system for our
office. Lately,
our call quality
...

In The Forum:
Vonage
Topic:
Ethernet Cable; Wiring schematic? 568-B?
On Feb 23, 2017 at 18:33:52

beast321 Posted:
I don't know if
you heard, that
many more
Dreamcast games
are opened up
recently.
...

In The Forum:
Fax - Tivo - Alarms
Topic:
Using phone as a dial up modem for Dreamcast Gaming
On Feb 16, 2017 at 03:16:51

Av8rix Posted:
Sorry to start a
new thread on an
old topic but when
I google “Vonage
MAC address
...

In The Forum:
Vonage
Topic:
New adapter and router -- MAC change
On Jan 11, 2017 at 01:07:21

tplink Posted:
Im trying to add
my HT802 vonage
adapter to my home
network. I
currently have
...

In The Forum:
Hard Wiring - Installation
Topic:
Vonage behind switch
On Dec 05, 2016 at 12:35:11


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vkumar
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Joined: Apr 12, 2007
Posts: 1

PostPosted: Thu Apr 12, 2007 7:06 pm    Post subject: vonage rebate status Reply with quote Back to top

I have sen mail in rebate in month of feb. 2007 .but still no record online . than I call to customer care they told me we lost the rebate . than you send through fax . second weak of march I resent through fax . but still no record on website and coustomer care than I resent trough fax last weak of march than I call to coustmer care they told still they don;t have record. what i do my account no is [ADMIN EDIT] . this $100.00 rebate .really very poor service . nobody is responsible
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smallj53
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Joined: Mar 19, 2007
Posts: 4

PostPosted: Thu Apr 12, 2007 9:08 pm    Post subject: Reply with quote Back to top

Please don't post your account number online in a forum like this. That is never a good idea.

I'm glad you didn't write to Vonage.

Keep calling. Re-send what they ask for. (assuming you have copies.) Persistence will pay off.
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kamnet
Vonage Forum Master
Vonage Forum Master


Joined: Sep 12, 2005
Posts: 229
Location: Mt. Sterling, KY

PostPosted: Fri Apr 13, 2007 9:53 am    Post subject: Reply with quote Back to top

If you feel you are not going anywhere, I would first suggest you get in touch with a consumer advocate such as Ed Foster, the Gripleline editor for InfoWorld. You can reach his website at http://www.gripe2ed.com/
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su_A_ve
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Joined: Nov 27, 2006
Posts: 56

PostPosted: Fri Apr 13, 2007 10:10 pm    Post subject: Reply with quote Back to top

I had a rebate ($50) from BF that never got in. Web-rebates had me faxed the info in Jan, but to wait 4 weeks to get it processed. So I did in end of Feb. Still nothing. At one point I was told the offer might have been closed.

Ended up contacting the BBB. I went after the rebate clearing house, not Vonage. They sent two letters, and finally they replied and approved and mailed the rebate in a week (haven't seen it yet, but the web site shoes it as sent).

The Vonage rebates are being handled by web-rebates. They are NOTORIOUS for loosing rebates, or bad data entry (mis spellings, wrong address, etc.)

My .02...
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kamnet
Vonage Forum Master
Vonage Forum Master


Joined: Sep 12, 2005
Posts: 229
Location: Mt. Sterling, KY

PostPosted: Sat Apr 14, 2007 8:28 am    Post subject: Reply with quote Back to top

This is true of just about every rebate that is out there. Still, somebody from Vonage should have been able to step in, contact the rebate company and find out what is going on.
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rayp
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New Forum Member


Joined: Apr 17, 2007
Posts: 1

PostPosted: Tue Apr 17, 2007 11:30 pm    Post subject: Poor history of honoring rebates .. :( Reply with quote Back to top

I have stopped referring my friends. In the 4 years I have been with Vonage, I gave them 5 successful referrals. They paid me for 2 and stiffed me on the other 3. Their claim was that 2 of those didn't use the right link when they signed up, and the other had bought the router in a retail store, which "didn't qualify." So don't waste your time if you expect to get paid.

In light of their current financial situation, I think the odds of getting paid have gone from slim to none.
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nicegurl
Vonage Forum Senior
Vonage Forum Senior


Joined: Apr 13, 2007
Posts: 102
Location: Atlantic Beach, NY

PostPosted: Wed Apr 18, 2007 12:05 pm    Post subject: Reply with quote Back to top

Quote:
I have stopped referring my friends. In the 4 years I have been with Vonage, I gave them 5 successful referrals. They paid me for 2 and stiffed me on the other 3. Their claim was that 2 of those didn't use the right link when they signed up, and the other had bought the router in a retail store, which "didn't qualify." So don't waste your time if you expect to get paid.

In light of their current financial situation, I think the odds of getting paid have gone from slim to none.


bottom line is for us to take advantage of the "refer-a-friend" credits, our referals should sign up using only that refer-a-friend link sent to their email. thats just one of the qualifier plus referals need to retain service for a certain period of time
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