Outage in Oregon

Posts: 16 · Vonage Forum Associate Joined: Mar 25, 2007 Posts: 16

All three of my lines are saying "This telephone line can not register with the vonage network" Tried to log in in to my account and at first had no problems not I can't log in and I get a fast busy when i call any tech support numbers.

Anyone else?

Why is Vonage having so many problems lately? You'd think they'd be working even harder to keep everyone from jumping ship.

Posts: 429 · Posted: Tue Apr 10, 2007 2:31 pm Post subject:

I could be wrong, but I don't think that your physical location has much to do with your Vonage service working or not. That being said, my sevice is down as well. I have a Nebraska area code but I am currently in Mexico. I just noticed it and I made a call with my phone about an hour ago. I must say that this worries me. In almost 11 months and the last 6 in Mexico I have never had or noticed any service problems before. Now, after all of the problems Vonage has had recently, my service is down.

Posts: 429 · Posted: Tue Apr 10, 2007 2:42 pm Post subject: Re: Outage in Oregon

Came back up for about 5 minutes and is down again now. I get the message "this line cannot register to the vonage network".

Dbl_Tap wrote:

Why is Vonage having so many problems lately? You'd think they'd be working even harder to keep everyone from jumping ship.

I couldn't agree more!!!! Very well said.

Posts: 429 · Posted: Tue Apr 10, 2007 3:26 pm Post subject:

Now I have dial tone but can't complete any calls. If I dial a number, I just get dead silence. By the way, there is a Service Message about this if you log into your Vonage Acct.

Posts: 9 · New Forum Member Joined: Mar 12, 2006 Posts: 9

In Portland, I don't ever recall an outage assignable to Vonage. Whenever my VOIP is down, it's turned out to be a Comcast problem. Still, even with the occasional Comcast outages, the reliability with Vonage/Comcast is on a par with my former POTS, Verizon.

Posts: 16 · Vonage Forum Associate Joined: Mar 25, 2007 Posts: 16

I know it wasn't my ISP and every time my phones have been down lately it's been on Vonage's end.

It finally came back after about 3 hours and for once during that time the network availability number was actually working. I've had 3 times in the last month where it wasn't forwarding when Vonage was down.