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vanhp
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Joined: Apr 09, 2007
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PostPosted: Mon Apr 09, 2007 11:29 am    Post subject: Trouble Connecting with IP8100 Blinking Yellow Light Reply with quote Back to top

1. Endicott, NY
2. Time Warner Cable (RoadRunner)
3. 368 kb/s upload - 4917 kb/s download
4. Motorola Surfboard SB5101 / WRT54G Wireless Router
5. IP 8100
6. Modem---->Router-->Vonage
7. Unable to connect to Vonage
8:
Speed test statistics
---------------------
Download speed: 4921024 bps
Upload speed: 369536 bps
Quality of service: 99 %
Download test type: socket
Upload test type: socket
Maximum download pause: 121 ms
Average download pause: 7 ms
Minimum round trip time to server: 39 ms
Average round trip time to server: 85 ms

Voip test statistics
--------------------
Jitter: you --> server: 5.0 ms
Jitter: server --> you: 9.3 ms
Packet loss: you --> server: 0.0 %
Packet loss: server --> you: 0.0 %
Packet discards: 0.0 %
Packets out of order: 0.0 %
Number of supported Voip lines: 6
Estimated MOS score: 3.9

Problem:

My IP 8100 is stuck on the blinking yellow light mode. I have connected to it though the yellow LAN cable using my computer. There is an IP address that was given by my router so I know it has connection. I've also unplugged my whole network and restarted everything in order (Modem, Router, Vonage). Still stuck at blinking yellow. I've also connected Vonage directly to my modem, checked that it had a IP- still blinking yellow. I've waited 15-30 minutes each time hoping it would connect.

I have no dial tone. I checked the status page when connect and it says that it is "Not Registered". Any help would be appreciated. Thank you.
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noct
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Joined: Nov 11, 2006
Posts: 208
Location: New Jersey, USA

PostPosted: Mon Apr 09, 2007 12:59 pm    Post subject: Reply with quote Back to top

If this is a registration issue, you're going to have to call Technical Support. They may need to make a few modifications.

However, I'm wondering if your ISP has Mac Cloning. You may want to try that first before you call in - try putting your computer's "Physical Address" from Command Prompt ipconfig /all into the VTech config page. That might do the trick for you.
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