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tplink Posted:
Im trying to add
my HT802 vonage
adapter to my home
network. I
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DWSupport Posted:
After recent
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4th and 5th of
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peterlee Posted:
Had a call from a
Hospital in Ajax,
Ontario to my home
in
Scarborough, Onta
rio
...

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TELLDOUG Posted:
I am looking for a
product that will
make my phone ring
louder so I can
hear using
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On Oct 26, 2016 at 09:21:30

HildBeft Posted:
You can recollect
password by
connecting the
router to your pc
and open the
browser
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Topic:
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On Oct 20, 2016 at 05:05:49

HildBeft Posted:
Great tips..
Thanks for sharing
...

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On Oct 20, 2016 at 04:55:03

massrman Posted:
The devices are
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different price
margins , please
share your
estimated
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On Sep 30, 2016 at 00:48:03

massrman Posted:
Hi these are most
commonly used SIP
PBX interops and
their
configuration
guides,
...

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On Sep 30, 2016 at 00:37:45

Sammy00 Posted:
Has anyone setup a
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...

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On Aug 30, 2016 at 10:38:01

James44 Posted:
Hi, I am
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Post new topic   Reply to topic  Vonage® VoIP Forum - Vonage News, Reviews And Discussion » Fax - Tivo - Alarms
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dconnor
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PostPosted: Fri Dec 24, 2004 1:44 am    Post subject: Reply with quote Back to top

captenblack wrote:

PS- Does anybody have advice as to what to ask for when calling your local phone company for a basic line? Is there some terminology I'm not using that will get me the cheapest line? Just curious! If I remember correctly, I got the cheapest quote from a rep when I asked for a line "for my alarm system". I still think there are cheaper lines. Thanks for any ideas.


Life Line. It gives you basic dial tone (metered) and 911.

I hope this helps. Smile

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captenblack
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Posts: 12

PostPosted: Fri Dec 31, 2004 1:49 pm    Post subject: Reply with quote Back to top

dconnor wrote:
captenblack wrote:

PS- Does anybody have advice as to what to ask for when calling your local phone company for a basic line? Is there some terminology I'm not using that will get me the cheapest line? Just curious! If I remember correctly, I got the cheapest quote from a rep when I asked for a line "for my alarm system". I still think there are cheaper lines. Thanks for any ideas.


Life Line. It gives you basic dial tone (metered) and 911.

I hope this helps. Smile


Thanks for this info! I'm going to give it a try and see what prices they give me when I ask for it.
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fatherfife
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PostPosted: Tue Jan 04, 2005 9:20 am    Post subject: Reply with quote Back to top

If you have trouble with your device dialing out and can't add a *99 prefix to your device, Just subscribe to the Vonage fax line. It's less then $10 and works with my fax and satellite receivers with no problems. Vonage tech support told me *99 effectively converts your voice line to a "data" line.
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pstanley1
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PostPosted: Mon Jan 10, 2005 1:42 pm    Post subject: Re: Vonage & Brinks Reply with quote Back to top

i am a Brinks service tech down in the Houston area....the problem is not with the Brinks panel.....our panel works with every Voip company, EXCEPT Vonage!!!....what needs to be done is this:....customer needs to call Vonage, tell them to change the packet size to "10", and the voice quality to "high"....once that is done, everything will work.

ptc2324 wrote:
Here's the deal:
I'm a tech with Brinks in the Seattle area. We are aware of the problems with our newer panels & Vonage. I personally have Vonage & am unable to get a panel to connect to the server, or get my Series 2 TiVo to connect for that matter. I have a call in to find out if there is anyway to slow down the modem in the new 3000C panel that we are currently installing. The older 2000 series panel used a modem that was 9600 or slower. I believe that the new panel runs at 28.8 & most everybody knows that nothing over 9600 will work with Vonage. I've called & talked to tech support at Vonage & am doing some testing to see if I can get something to work. Rumor has it that the Linksys adaptor MAY work better than the Motorola that Vonage was/is shipping. I'll do some more testing in the next couple days & post what I find.
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reebok
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PostPosted: Mon Jan 10, 2005 1:46 pm    Post subject: Reply with quote Back to top

if you read the very first post in ths thread, the user did exactly what you said and it still isn't(wasn't) working for him.

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pstanley1
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PostPosted: Mon Jan 10, 2005 2:35 pm    Post subject: Reply with quote Back to top

in the first thread it says they changed the packet size, but did not mention the voice quality (unless that is the same thing as bandwidth setting maxed at 90)....i've done about 15 to 20 of these and they have all worked so far.....maybe he's got that one bad apple


reebok wrote:
if you read the very first post in ths thread, the user did exactly what you said and it still isn't(wasn't) working for him.
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captenblack
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PostPosted: Mon Jan 10, 2005 5:11 pm    Post subject: Reply with quote Back to top

pstanley1 -

I had done everything you mentioned (i think) and was still not getting a connection to Brinks through Vonage.

I finally got it to work over the weekend and it was totally by accident.

Here's the full thread about it:
http://www.vonage-forum.com/ftopic2312.html

In a nutshell:

I called Vonage to reduce packet size to .10 last week. I think you can control your voice quality over the Vonage website's bandwith saver feature (or are you referring to something entirely different)? If it is something different, I did not do it and did not know about. Let me know.

The other things I did:

-fresh reboot of router, cable modem, and Vonage box

-Vonage box plugged into the last port of my d-link router

-Timed just perfectly so that right after Vonage rebooted, Brinks was making its call


After I did the above, a call went through and download was completed.

Again, please let me know about this voice quality thing if you know anything else about it (or if anybody else out there knows). I'll call Vonage and have them adjust if it will help in the future. I never heard of it and simply assumed it was something you control via your account "features" on the Vonage.com user website. My "bandwith setting" has always been maxed at 90.
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Apexdv
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PostPosted: Sat Feb 19, 2005 9:02 am    Post subject: CH Error - Brinks 3000S Panel - 3THS Reply with quote Back to top

Howdie,

I've had Vonage since the beginning of January with almost no issues and have even had my "Brinks 3000S Panel - 3THS" working without issue . . . until about a week ago.

The system began beeping every 10 seconds or so beginning at about 4am (get up out of bed ... bump foot on chair ... scream obscenities ... press cancel ... bump other foot on chair ... more obscenities ... go back to bed ... repeat every morning) and displaying "CH error Call Brinks 1-800-...". I called Brinks as the keypad requested and the rep told me it was an issue on their end and should be resolved soon.

I've called one other time and received the same response. After reading these posts I am wondering if the CH Error (Upload/Download Failure per the system manual) is basically the same as others in this post? Too, all test signals to Brinks and even actual alarms have worked perfectly.

If so, where do you suggest I begin ... phoning Vonage to change the packetization or Brinks to add the *99 or both?

[EDIT] P.S.- I have an RT31P2, Line #1 supplying the phone service to the entire house.

Thanks, all.

Smile

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Apexdv
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PostPosted: Thu Mar 03, 2005 9:06 am    Post subject: Packet Size Change Reply with quote Back to top

Ug... I have been attempting to contact Vonage since my last post but each time I call (at different times of the day) after about an hour on hold I either immediately get a fast busy or it just disconnects mke with silence. Quite frustrating.

I have now sent an e-mail requesting the packet size change. Has anyone had this done via an e-mail request or does it require the customer call in to have this completed? Brinks said they can add the "*99" to the dialing sequence but only with a $99 tech visit. I think I'll hold off for the packet size change for now.

In the meantime ... <beep beep> AAAHHH Eek

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captenblack
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PostPosted: Sat Mar 05, 2005 3:40 pm    Post subject: Re: Packet Size Change Reply with quote Back to top

Apexdv wrote:
Ug... I have been attempting to contact Vonage since my last post but each time I call (at different times of the day) after about an hour on hold I either immediately get a fast busy or it just disconnects mke with silence. Quite frustrating.

I have now sent an e-mail requesting the packet size change. Has anyone had this done via an e-mail request or does it require the customer call in to have this completed? Brinks said they can add the "*99" to the dialing sequence but only with a $99 tech visit. I think I'll hold off for the packet size change for now.

In the meantime ... <beep beep> AAAHHH Eek


The problem I encountered with the beeping was quite similar! I assume you've read what I did to resolve the issue in this thread: http://www.vonage-forum.com/ftopic2312.html

It sounds like your experience with Vonage customer service is just like mine -- it ****. I had a problem last summer (not with Brinks, something else) and wasn't even able to reach them through email until I sent it 5 times. I know this is annoying, but try to call them in the middle of the night. That's what I did, and got right through.

But with me, even after I asked them to change the packet size, Brinks STILL refused to go through with a connection. It wasn't until I moved Vonage to the LAST port (port 4 on my d-link) router that I got the connection to work. ALSO, like I said in that thread, when I made the move to port 4, I rebooted my modem, router, and Vonage box. By pure COINCIDENCE, it was time for Brinks to dial out -- when everything rebooted, Brinks dialed out, call went through, the annoying beeping stopped.

Feel free to contact me if you have more questions. On a side note, I'm thinking about dumping Brinks after my contract expires (in 2.5 years.... Sad )
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